Frequently Asked Questions About Best Buy Williamsburg
How do I check product availability at the Williamsburg Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Williamsburg Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Williamsburg stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Williamsburg Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1489 reviews)
Lost N
November 15, 2025
1 out of 5
Best advice I can give to all you Best Buy employees is don’t bum rush people as soon as they walk in. I was down looking at car audio turned around and two of your guys were standing there like goons not saying a word. Definitely won’t shop at this location again.
Response from Best Buy
November 15, 2025
Hi there!
Thank you for providing this feedback. I can understand expecting to feel comfortable when shopping with us in store.
So that we can look into this closer, you are welcome to send us a private message on any of the following social media platforms: Facebook (https://bby.me/tsev2o), X (https://bby.me/g4xndi), or Instagram (https://bby.me/nck2nw).
Be sure to mention “Google review #69557” in your social media message.
robert g
November 14, 2025
1 out of 5
really bad customer service. Very limited stock
Dennis
November 12, 2025
5 out of 5
I got great help from one of the employees in helping me find myself a new phone
Brenda L
November 06, 2025
5 out of 5
I buy all my printers from best buy and have been for years. Their products are the best, and the Geek Squad is awesome to work with.