Best Electric Store Around, got everything I was looking for, if its not in store its online, building a Ultimate High End Gaming PC and they have been real resourceful and friendly
Someone L
February 17, 2025
They seem knowledgeable and motivated to sell.
The absolute worst purchase and delivery / installation experience ever! Product was supposed to arrive between 1:00 pm - 4:00 pm. It is 7:45 pm and the product still has not been delivered. The delivery driver called me at 6:45 pm and told me that the product would not fit in his car and he would need to go rent a truck to pickup the product. Why would you bring a car to pickup a 100 inch tv? When you call for best buy support, all of the support agents are from India. They aren't able to do anything for you and will NOT allow you to speak to a supervisor. Best buy might think hiring 3rd party installers is the way to go but based on this experience, I will NEVER purchase anything from Best Buy ever again.
Response from Best Buy
January 17, 2025
Hello,
Thank you for sharing your review with us. Having your order rescheduled due to the driver not having the proper delivery vehicle is not the ideal delivery experience that we wish for you to have.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64687530" in your message. Thanks!
Regards,
^April