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Frequently Asked Questions About Best Buy Winchester

How do I check product availability at the Winchester Best Buy?
How do I check my order status?
My local Winchester Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Winchester stores’ holiday hours?

Recent Reviews

4.1
(1960 reviews)
Jen M
December 21, 2025
3 out of 5
My husband wanted a smart watch for christmas and saw that best buy was having a sale. We were greeted upon entering the store and had a dificult time find all of the watches. The samsung, google, and garmin watches were all in the same general area near the middle of the store, but the apple watches were over near the ipads and computers on the far right side. The apple watches were all on there side leaning against a post blocking the entire face of the watch and the alarms go off at the slightest touch. That experience got me out of that area quick even though my husband has an Iphone. We decided on Garmin but my husband has large wrists and only a few have AOLED screens. They had no watches that you could try on or try the functions to see if not having the touchscreen was something he would miss. It would be nice if they had something to measure a wrist as the band on a 42 mm watch would not have fit. After deciding on a watch it took 20 min to find someone to get it out of the case. We were there later in the evening and there were only a few customers in the store
Brandon S
December 17, 2025
5 out of 5
Great service I ordered the night before and picked up the next day.
Paulina A
December 10, 2025
4 out of 5
Associates are helpful and knowledgeable without being pushy. Too many television choices.
Fury L
December 09, 2025
1 out of 5
My sister spent 40 minutes in this store with no help trying to get a memory expansion for an xbox series x, it was $70 on the tag (took pic for proof), she waited in line for 20 minutes with only one employee on the floor only to be told at the register that the expansion was $140. Customer service is seriously lacking at this location. Please do better.
Response from Best Buy
December 09, 2025
Hello, Thanks for reaching out with your feedback. Trying to find assistance with a purchase should be easy at Best Buy, so we can understand your concern. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/texne6), Twitter/X (https://bby.me/1zdx92), or Instagram (https://bby.me/sopjwl). Please reference Google Review #84476.

About Best Buy Winchester

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