Christopher L
December 26, 2025
Nobody here to help. I finally went to the front door greeter to ask for assistance. He just stared at me and said he’d send someone back. Nobody came. Asked another associate for help he said he couldn’t because he “works in the back.” So I walked out and I’ll take my business elsewhere.
Response from Best Buy
December 26, 2025
Hello, Christopher.
Thank you for your review. Not having been assisted when you requested it several times is understandably frustrating. We'd like the chance to follow up and document this recent experience.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/4gj6h8)
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When reaching out, please mention it is regarding your Google Review 95466.
Kindest Regards.
Had a lot of electronics... Lots of TV's. Low low deals.
The go to place for electronics!
My husband wanted a smart watch for christmas and saw that best buy was having a sale. We were greeted upon entering the store and had a dificult time find all of the watches. The samsung, google, and garmin watches were all in the same general area near the middle of the store, but the apple watches were over near the ipads and computers on the far right side. The apple watches were all on there side leaning against a post blocking the entire face of the watch and the alarms go off at the slightest touch. That experience got me out of that area quick even though my husband has an Iphone. We decided on Garmin but my husband has large wrists and only a few have AOLED screens. They had no watches that you could try on or try the functions to see if not having the touchscreen was something he would miss. It would be nice if they had something to measure a wrist as the band on a 42 mm watch would not have fit. After deciding on a watch it took 20 min to find someone to get it out of the case. We were there later in the evening and there were only a few customers in the store