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Frequently Asked Questions About Best Buy Winchester

How do I check product availability at the Winchester Best Buy?
How do I check my order status?
My local Winchester Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Winchester stores’ holiday hours?

Recent Reviews

4.1
(1957 reviews)
Paulina A
December 10, 2025
4 out of 5
Associates are helpful and knowledgeable without being pushy. Too many television choices.
Fury L
December 09, 2025
1 out of 5
My sister spent 40 minutes in this store with no help trying to get a memory expansion for an xbox series x, it was $70 on the tag (took pic for proof), she waited in line for 20 minutes with only one employee on the floor only to be told at the register that the expansion was $140. Customer service is seriously lacking at this location. Please do better.
Response from Best Buy
December 09, 2025
Hello, Thanks for reaching out with your feedback. Trying to find assistance with a purchase should be easy at Best Buy, so we can understand your concern. We would be happy to document your experience and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/texne6), Twitter/X (https://bby.me/1zdx92), or Instagram (https://bby.me/sopjwl). Please reference Google Review #84476.
A R
December 01, 2025
2 out of 5
I don’t go here much, but I scheduled an appointment online for 6:20pm to get my iPhone screen fixed, but when I arrived, I was told the technician had already left at 6pm- even though appointments were available until 7. I was asked to reschedule, which I did, only to show up again and be told the technician wasn’t in and I’d need to reschedule again. The lack of communication and the fact that my time was wasted twice is extremely frustrating and unacceptable. Honestly, you’re better off driving to an Apple Store to get it fixed
Response from Best Buy
December 01, 2025
Hello, Thank you for the review. We can understand your frustration with your appointments getting rescheduled, with no communication. That is not ideal. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 79284.
María d
November 29, 2025
5 out of 5
I went to the store today to purchase a computer for gaming. Needless to say that I had no clue what I needed as it is for my son. Paul assisted me at the Winchester location. He was beyond amazing!!! More than helpful. Went above and beyond to explain everything! I was able to get everything I needed in little time. He is super efficient and knowledgeable! Thank you so much Paul!!

About Best Buy Winchester

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