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Best Buy Winchester
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Winchester
How do I check product availability at the Winchester Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Winchester Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Winchester stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Winchester Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(1920 reviews)
Stephen C
July 22, 2025
5 out of 5
I was very fortunate to have the guidance of Eva who really knows what she is doing in multiple areas of the store, and soon after in a second or third visit, I got lucky again and met one of the managers, Andres who helped me get a great deal on a TV and a full set of Sonos sound equipment to go with it. Thank you Best buy for having these extraordinarily dedicated and customer focused people on staff to be able to help me. And thank you also for the rewards and interest free financing available. All of these elements have me back again repeatedly now...and still getting getting advice and equipment. I have been a customer for decades and I am so glad that Best buy is still here and frankly, makes all other sources look bad and unhelpful by comparison.
Keep up the great work and thank you for helping me thru the many questions and concerns I have anout6mant different products that I am getting. Best buy really is the best choice.
patrick m
July 21, 2025
1 out of 5
Bought two TVs for 1500$. Get home, install one on the wall, doesn’t work. Take it back and ask for some type of discount since I’ve wasted hours of my time and gas, no discount. Returned both TVs and buying from another business.
Response from Best Buy
July 21, 2025
Thanks for reaching out, Patrick
We know how important it is to get a TV that is in working condition, and meets your expectations. If you still need some help you can always connect with a live representative through one of the social media platforms listed below. Please send us a private message including your full name and phone number, and Google Review #18773.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Warm regards,
^ Jason
Mar K
July 20, 2025
3 out of 5
Didn't spend much time there, I'll admit. Hard to find a clerk at first. Then someone asked us if we needed help. Didn't know if they worked there or not, No Best Buy issued shirt or name tag. Baggie black pants and black T-shirt. I know people are really lax about dressing for work but some work place neat dress is missed with me. It was hard to understand with all the lip piercings. I only asked 2 questions and found out at other stores that I was given wrong answer on both.
Response from Best Buy
July 21, 2025
Hello,
Thanks for sharing this feedback with us. I can understand not finding assistance as quickly as you were hoping and then working with someone who didn't appear to be an employee who may have given incorrect information, wouldn't be an ideal shopping experience. I'd like to have our corporate team review this further with you.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/90o4bb), Twitter/X (https://bby.me/ihr9x9), or Instagram (https://bby.me/kafevg), with your full name, phone number, email address, and details about your shopping visit, including the location, date, and approximate time. If you can also mention your "Google review #18288" in your message, it'd be appreciated.
Sincerely,
^ Melissa
Ron
July 19, 2025
5 out of 5
The employees are always kind and courteous. Always feel welcomed at this store.