I went to Best Buy to buy a laptop for college and was extremely overwhelmed trying to decide which one would be best for my major. Thankfully, an employe named Zayed helped me choose a great laptop that fits all of my requirements and more. Not only that, but his exceptional communication skills and leadership qualities were excellent. He made the whole process much easier, and I truly appreciate his help. I hope he gets a raise!
Marcus did an outstanding job during Pokémon Day this year. My kids had a blast!
I waited by the TVs for at least 20 minutes being told by multiple employees that someone would come help me. After 20 minutes I just walked out.
Response from Best Buy
March 03, 2026
Hi Brian,
Thanks for sharing this review. We're concerned to hear you didn't receive the help you needed, which we understand would be disappointing. If you'd like to share additional feedback with us need further assistance with this, feel free to reach out to us via our social media channels on Facebook (https://bby.me/935yrg), Twitter/X (https://bby.me/mdril1), or Instagram (https://bby.me/y8hkl1). Please include the Google Review reference number #125324 when reaching out.
Sandra C
February 26, 2026
I was shopping for wet/dry vac. Knew what I wanted. He was super polite, nice. I was nervous because I dont buy appliances that often, but he was calming, nice and helped me thru my purchase. Thank you LaMont appreciate great service!