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Best Buy Potomac Mills
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Frequently Asked Questions About Best Buy Potomac Mills
How do I check product availability at the Potomac Mills Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Potomac Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Potomac Mills stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Potomac Mills Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3314 reviews)
Nathanael M
March 29, 2025
4 out of 5
Standard Best Buy shopping.
T B
March 21, 2025
5 out of 5
Highly recommend the this location for any of your household electronic and appliance needs. I recently had the opportunity to visit two different Best Buy locations in two different states, Ft Meyers, FL (Coconut Point) and Woodbridge, VA with two radically different experiences. The Florida location was a complete dump with really no staff to help with anything; where as the Virginia location was clean, organized, and stocked with products. The Woodbridge VA location also was staffed with friendly and helpful employees. Great job Woodbridge Best Buy!
Steven T
March 08, 2025
5 out of 5
Great service from geeks squad. I dropped off an old laptop and had them install a new 4tb HD and do the data transfer and the thing has never worked better. I do recommend the best buy plus service it saved me almost 400 bucks having that vs paying out of pocket.
Chris D
March 07, 2025
5 out of 5
Cal from car audio installation is awesome! Great service. Will be back for future upgrades.