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Frequently Asked Questions About Best Buy Potomac Mills

How do I check product availability at the Potomac Mills Best Buy?
How do I check my order status?
My local Potomac Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Potomac Mills stores’ holiday hours?

Recent Reviews

4.1
(3324 reviews)
Muhammed B
April 23, 2025
5 out of 5
🥰👌❤️
Nissan A
April 20, 2025
5 out of 5
LOQ laptop, Genuinely the way seller handles customers is good. Very helpful and loved how they mention the price and specs at the bottom of each electronic.
Cassius J
April 17, 2025
5 out of 5
He was The Best, he was Very helpful and efficient. Thank you Andrew What time?👍🏾
jessica
April 06, 2025
1 out of 5
Where customer service cease to exist. [A response to Best Buy's comment] I have sent the necessary information as requested. I want to emphasize that my experience is not an isolated incident; several reviews echo similar concerns. Leadership make the necessary changes.
Response from Best Buy
April 06, 2025
Hello, Jessica. Thank you for taking the time to provide this feedback. We always strive for the best customer service, so to hear this has not been your experience is concerning. We would like to learn more about your experience and help assist in any way that we can. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include Google Review number 65015319. Best,

About Best Buy Potomac Mills

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