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Frequently Asked Questions About Best Buy Potomac Mills

How do I check product availability at the Potomac Mills Best Buy?
How do I check my order status?
My local Potomac Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Potomac Mills stores’ holiday hours?

Recent Reviews

4.1
(3389 reviews)
Reno
September 11, 2025
5 out of 5
The customer service agent was fantastic with her information
Walter H
September 08, 2025
5 out of 5
The best deals and offers you can ask for, when shopping for electronics
Cheri V
September 03, 2025
5 out of 5
I bought a Chromebook and ended up having issues with it. Great price, name brand, but I had never heard of the processor. Best Buy exchanged it, no issue. Sadly, I had the same issue with the new one, (And this is exactly why I have been dealing with Best Buy for over 20 years.) they asked me if I wanted to exchange it again, or get a refund. Twice was enough for me, and I got a refund, without a problem. Thank you Best Buy, for being so easy to work with!
prozy
September 01, 2025
5 out of 5
Came yesterday Looking for a laptop. The HP consultant was extremely helpful, he talked to me about the differences in each laptop and helped me choose the right laptop for the right price!

About Best Buy Potomac Mills

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