I purchased a tv and paid EXTRA $$ for physical damage warranty, because I have kids, but BestBuy avoided honoring its policy. The Best Buy seller was as sweat as Honey while selling the warranty but while claiming they became monsters rejecting my claim. I would never ever buy something from them again and would advise the same to all my known people.
Bestbuy = sucks.
Response from Best Buy
June 23, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that your TV was damaged. We know how frustrating that can be. We also understand your concerns with the information you were provided. We would like to speak with you more regarding your experience.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 176388 in your message to us.
X: https://bby.me/YoSeIv
Facebook: https://bby.me/kDiUYP
Instagram: https://bby.me/phcRPa
Went in to look for oura rings and ended up looking at TVs. What we wanted wasnt available in store.
GersonAlex M
June 16, 2026
I got my pc a few months ago and it us going smoothly the geek squad was very nice and very patient with everything l general loved the place and for asking questions for other things that l needed for my pc they were very helpful l live this place
I purchased a 65 inch TV from you on June 4, 2016 with a scheduled delivery date for June 10, 2026. Although I called several times and checked the site, the TV was on the way but never showed up. I came to the store on June 11, 2026 and was met by a nasty manager who said they tried to deliver it but that is not true. When I called the store they told me there was no one to deliver it. I was so disappointed by the manager's nasty attitude that I canceled the order.
Response from Best Buy
June 15, 2026
Hello, Gstyle,
Thank you for reaching out to us here. We understand how important a delivery can be, and we would like to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 172826.
Facebook (https://bby.me/BIfGtW)
Twitter/X (https://bby.me/I058gP)
Instagram (https://bby.me/Seafgl)
We look forward to assisting you there.