Mohammad H
October 16, 2026
Edwin was super helpful to get me a PS5 digital version at Best Buy. He’s one of the nicest and coolest people in the world. I highly recommend him for anyone who needs to trade with other consoles and electronics in the store as well.
Went to get a DC power supply and didn't know there was a pokemon scalper convention outside. Waited in line, did not find the in stock item shelved, and all staff were scrambling. I left without PSU and will likely never return.
Response from Best Buy
October 16, 2026
Hello,
It's unfortunate your experience was a negative one. We would like to hear more about the concerns you have and help in any way we can. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 238968 in your message to us.
X: https://bby.me/iZ3DhT
Facebook: https://bby.me/EQ2Gy3
Instagram: https://bby.me/hjK4qN
Had a great experience today with Keren. She was very friendly and was even multi tasking yo help me and another customer. #BlueLady
Achilles B
October 14, 2026
I had a great time shopping at Best Buy. Karen Doyle is a great asset to the company. She took her time to make sure I got everything I needed. I was very happy when I left the store. I would definitely be shopping at Best Buy again.