Worst experience at this store. We purchased a new TV and when we got it out of the box, the TV was damaged. We started a return online and were told to bring it into any store for a return. The manager, Arthur, came over with attitude and said that he would not take it back regardless of what the return order said online. Buyers beware that this Best Buy will give you damaged product an not accept returns (we attempted to return the next day).
I was there more than 25 minutes in the radio car area no body ask me for help ,poor
Response from Best Buy
August 06, 2026
Hello Jose,
Thank you for your review. Waiting such an extended amount of time and not being offered assistance can be quite frustrating. We'd like to follow up and ensure this is formally documented and addressed.
Please feel free to reach out to our support teams on social media, so we can better assist you.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please reference your Google Review 199146.
Had dashcam installed. Technician working the installation bay was very nice and informative. He installed my equipment faster that the time quoted and went over the operation of the items he installed. The installation looks perfect with all wires hidden and wire kit working perfectly. There are even several food options well within walking distance if you don't want to wait in Bestbuy.