Needed to get a laptop; there were zero options at the Office Depot. A good selection and decent prices if you need a laptop that day and can’t wait to have one delivered. Service people were happy to help and we were in and out in 15 minutes.
Really bad customer service
Response from Best Buy
July 18, 2026
Hello,
We're sorry to hear that you received poor customer service. We'd like the opportunity to learn more about your experience. Please send us a private message through our social media channels and reference Review #189795.
Facebook (https://bby.me/dggwyL)
Twitter/X (https://bby.me/78ZMAm)
Instagram (https://bby.me/lcHk52)
Drove an hour to come to this store to buy a TV after ours suddenly stopped working. When we arrived, we got a text saying our order had been cancelled (it wasn’t actually in store despite the website saying so). We feared we’d driven all that way for no reason, however Marcus in Home Theatre was excellent. He explored our options and found us a better TV at the same cost! I’m confident that if it wasn’t for Marcus and the team going the extra mile, we’d have been severely disappointed customers.
Excellent customer service.