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Frequently Asked Questions About Best Buy Potomac Mills

How do I check product availability at the Potomac Mills Best Buy?
How do I check my order status?
My local Potomac Mills Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Potomac Mills stores’ holiday hours?

Recent Reviews

4.1
(3350 reviews)
Anees A
June 29, 2025
5 out of 5
All electronics
willku9000
June 20, 2025
1 out of 5
More proof that Best Buy is circling the drain. Some parts of the store are wildly disorganized and a lot of the merchandise in the collectables section was very obviously broken into if not outright taken. Also the people working there were extremely unhelpful and aloof. Even someone who was offering help didn’t look away from their phone. Also I miss when Best Buy had movies. This store is definitely not worth your time
Mark W
June 16, 2025
5 out of 5
Great service, Joel was super helpful.
R W
June 15, 2025
1 out of 5
Went to this store to try out the Amazon Scribe. Their display testing models don’t work and their customer service people could not care less. Taking my business elsewhere

About Best Buy Potomac Mills

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