Best Buy Auburn Outlet

Holy cow... purchased an oven and a fridge here, both promised to be working on arrival, and... fridge didn't work at all, oven broke after the 1st use. For the oven, GE is repairing it (kudos to GE). For the fridge, they sent 2 technicians to assess the issue, and now they're sending a 3rd to assess the broken fridge. For a 'new open box' fridge they promised was working, it'll be over a month before it works at all. Just horrible service. Never stepping foot in here again in my life. You can ask me for more details. Edit to respond to Best Buy: 1st off, read the review? The fridge was the problem, not the oven. Second, we sat on the phone with customer service for 1.5 hours. We asked them if they could have the third technician call the 1st or 2nd technician to learn what the issue was and order the part... best buy said no. Seemed like a reasonable request (Best Buy make a phone call instead of visiting our house) was denied. Because...? Is the social media going to do what customer service wouldn't do with our 1.5 hour phone call yesterday?

Great place to shop especially for Refrigerators, they are in great condition and at a reasonable price. Even they had great deals on open box laptops and Apple Watches. The staff was extremely friendly as well

Gave them a 4, because one of the salesmen was persistent on getting me a good deal, even though they screwed up and didn't mark an appliance as 'sold', making everyone think it was still available. Very irritating.

Very good team here. Mei and ari were amazing. Will definitely do business here again