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Recent Reviews

3.7
(163 reviews)
Loren A
March 22, 2026
2 out of 5
Staff was great helping us look at what was available and getting us loaded up. The problem started when we got the refrigerator home. Didn't work, no help from Best Buy and no way to contact them to solve the problem, just a phone tree circle of no help. Wasted our money with ionway to return our purchase.
Response from Best Buy Outlet
March 22, 2026
Hi, Loren, Thank you for sharing your review with us. While we are happy to hear that the store was helpful in assisting you with your purchase, we can see that your experience after that was not ideal. We would like to follow up and explore the possibilities with you. Please reach out through a private message on Facebook (https://bby.me/KezyAo), Twitter/X (https://bby.me/8Pr73A), or Instagram (https://bby.me/UHXhXG). Please be sure to mention "Google review number 133490" when reaching out to us. Thanks!
Jared R
February 15, 2026
1 out of 5
Best Buy when are you going to update your system to show live inventory? You shouldn’t have inventory showing available when clearly it isn’t. I purchased a charging cord for pickup with an hour and to my surprise when showing up there’s nothing to pickup because your system is inaccurate. This is the 2nd time I’ve experienced this. How incredibly inconvenient this is to customers when you have an option for 1 hour pickup. You also can’t get ahold of real live people, you have to listen to an AI robot that is “still learning”. At this point I can’t wait until Best Buy goes out of business. Just horrifying, disappointing and they up charge on all their items and for what ? Terrible customer service.
Response from Best Buy Outlet
February 15, 2026
Hello, Jared, We appreciate you taking the time to share your feedback with us regarding your order. Online ordering is supposed to be easy, convenient, and stress-free. Generally, most orders can be filled within one to four hours, but processing times can vary. We then send e-mail updates when the order is ready for pickup. Let’s get this reviewed for you. First, we will need more details from you. Please write us through our social media channels on Instagram (https://bby.me/ggbxy5), X/Twitter (https://bby.me/anhso4) or Facebook (https://www. https://bby.me/8fgmpn) with the full details of your situation, along with Google Review 117700. We look forward to hearing from you.
Michelle P
February 10, 2026
4 out of 5
Help me find not one but two fantastic television sets I bought two Samsung TVs here. One for the bedroom and one for the living room. We are considering getting a third television for the family room as well. Great discount pricing for the open box units. Make sure you thoroughly look at the TVs instead of just counting on the employees there to inspect for damage for you we did have to return one because of obvious scratches other than that I feel like this is a great place to purchase television sets and any other household item that you need as far as electronics go
Jackson G
January 28, 2026
5 out of 5
Biggest best buy for good and excellent choices.

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