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Recent Reviews

3.7
(149 reviews)
Esme A
December 19, 2025
5 out of 5
Above all, the variety of products and the unbeatable offers
Angel H
December 10, 2025
5 out of 5
So amazing and the employees are extremely friendly, for some context we came here after our refrigerator broke and we didn't have a tone of money to buy a new one so when we were arrived we were thrilled that they had all sorts of fridge sizes and prices many of them discounted because of small dings, the day we picked up our fridge the manger that morning was extremely friendly and welcoming would recommend!!!!!
Martin P
December 06, 2025
4 out of 5
Huge store with tons of electronics. I walk in the mall and stopped in for a high speed phone charging cable. They had a ton of them and the price was right!
Joey L
December 03, 2025
1 out of 5
Annoying Experience: I purchased a fridge from the outlet center with a promise of delivery on 12/3. On 12/2, with no other communication between the date I ordered and then, I get a call from an unknown number telling me to call a different unknown number regarding my fridge. The message was so garbled, I couldn't understand it. I called, and no one answered, or called back. I then spend 4 hours between waiting on hold and having to call back because my breaks ended at work trying to talk to someone and when I finally got through they said A) my product didn't get transferred to the delivery warehouse in time and B) there's nothing anyone can do, no matter what, and I'm just stuck. I tried calling the store, but even if you look up the store's number online, it automatically routes you to the call center. So, today, I spent my day off going to the store. Once there, I spent 45 minutes talking to the staff who was talking to somoleone else and got absolutely nowhere. 3 hours later, they call me saying there's nothing they can do orher than r/s to a later date, even though they actually did have my fridge there. All this hasle was NOT worth a $400 savings for a dented fridge, so I found a different one at a different company, new for less money with the same features.
Response from Best Buy Outlet
December 04, 2025
We appreciate you taking the time to share your feedback with us regarding your experience and for choosing us for your appliance purchase, Joey. Getting new appliances is meant to be really exciting. We try to pride ourselves in ensuring we provide great customer service. Let’s get this looked into further for you. First, will you please send us more details? Please write us through our social media channels on Instagram (https://bby.me/m5n624), X/Twitter (https://bby.me/z93u10) or Facebook (https://bby.me/7jmo83) with the details of your experience. Also add Google Review 81313. We look forward to hearing from you.

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