Abdullah was extremely helpful. He explained the different options to us and did his best to accommodate us with the best price. He also sent follow-up emails proactively. We couldn't be happier with our experience.
I miss the days of midnight releases, but this was the first time I've camped out for 17hrs, as I waited for the Switch 2 release. From start to finish, Bellevue Best Buy gave me the best retailer experience in my entire life. The whole team had energy, compassion, excitement, appreciation, and respect. Shout out to Andrew for leading such an amazing team. That day will be talked about for years to come and will be cherished as one of my greatest gaming experiences for any launch. Other Best Buy locations need to learn from Bellevue and from Andrew to set this as the standard for retailer experience. Integrity, compassion, and genuine customer service.
Thank you Andrew, Riley, Jonathan, Jon, Henry, Nintendo reps Michelle and George, and all the other team members that were there to make this Switch 2 launch so special. Crazy to be first in line, but we all won that day regardless.
Looking back I noticed I rated this store as a 1 star 3 years. Im so glad to update my review and to report that things have definitely improved here.
Best retailer experience ever. Cheers
Excellent and super smooth return process. I returned a Switch 2 which had issues finding my WiFi in my apartment.