Best Buy Bellevue

I should’ve caught his name, but the tall gentleman with the blonde beard at the front entrance of the store helped me out hugely with my phone when geek squad couldn’t. Big props to that man, thank you!

I had an amazing experience visiting the store to look for a new laptop! The staff was incredibly helpful, patient, and truly took the time to understand what I was looking for and match my preferences. Even though the specific model I wanted wasn't in stock and they kindly advised me to order it online, I was super impressed by how hard they tried to help me. Excellent customer service—the team here is awesome

Be EXTREMELY cautious when purchasing open box items. I bought a $900 LG UltraGear Monitor that was supposed to be in excellent condition. When I opened it up at home, it was missing the base part of the stand, the power cord and all display cords. My husband and I brought it back after getting little to no help from calling Best Buy and being told there is no direct line to the store. The first manager we spoke with admitted that this is a very common issue and he has purchased open box TVs that were missing the power cord as well. Not sure why he would say that as if this was acceptable. If I paid $900 for a monitor I expect at least the full stand and power cord to be in the box. Thanks goodness a very helpful man from that section helped us and let us take a look at the other open box one in good condition which had everything in it since there were no brand new boxes of the same monitor. I’ve always trusted Best Buy as my family has purchased items from their stores for decades. so this was extremely disappointing for me.

Clean well appointed store with helpful knowledgeable staff. My go to for electronics.