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Frequently Asked Questions About Best Buy Bellevue

How do I check product availability at the Bellevue Best Buy?
How do I check my order status?
My local Bellevue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bellevue stores’ holiday hours?

Recent Reviews

4.1
(6025 reviews)
Nicholas C
June 01, 2026
5 out of 5
Always have my online orders ready promptly. Came by today to return a faulty item and it was 16 days after purchase, and they have a 15 day return policy apparently - Lucy at front counter was very helpful and overrode it and I was able to grab a new one. 10/10 shoutout Lucy!
Phillip S
May 31, 2026
3 out of 5
I went because I wanted to try headphones in person and had one of those annoying shopping experiences where you couldn't be left alone by employees long enough to actually shop. What's funny though is once I had made a selection and wanted to check stock for a different color, there was no one to be found. Once I did find someone, they asked someone else, and then they both left and no one even glanced in my direction for at least 5 minutes. So I left and ordered on Amazon who will deliver overnight. It's a shame. I was happy to buy from them and they lost the sale due to their own backwards customer service. I'm sure most of it was theft prevention. Everything was either under glass or covered with anti-theft devices, which doesn't make for a welcoming atmosphere.
Response from Best Buy
June 01, 2026
Hello, Thank you for the review. We understand your concern with your recent shopping experience. We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 159573
Adam L
May 29, 2026
1 out of 5
Besy Buy in Bellevue is a DISASTER! Employees are appathetic, incopetent, and incredibly rude! I had to drive back and forth to the 4 different times for 2 appointments. The first time I showed up to my appointment to get my laptop fixed. As I was getting ready to leave after my appointment they told me to take the power cord with me. I asked if they needed it, and they assured me they didn't because they had that same model. They called me 45 minutes later to tell me they couldn't perform the diagnostics on my laptop without the original power cord. So I drove across town to bring them the cord. The following day while scheduling my appointment to pick up my laptop, I asked them if I needed to bring anything; to which they said no. When I arrive at my appointment the first thing the person I talked to aske me for was ID. He told me he couldn't give it to me without my ID. So I had to have my frient drive all the way across town back to my place to get my ID. I have additionally tried 5 different times to have my login changed from my old work email that doesn't work anymore to my current email and am STILL not getting help. I'm hoping they replace their lackluster staff with AI
Erman E
May 25, 2026
5 out of 5
Güzel ama ürün çok az kalmış bir çok tezgah boştu

About Best Buy Bellevue

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