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Frequently Asked Questions About Best Buy Bellevue

How do I check product availability at the Bellevue Best Buy?
How do I check my order status?
My local Bellevue Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Bellevue stores’ holiday hours?

Recent Reviews

4.1
(6095 reviews)
Gong W
September 06, 2026
5 out of 5
I received A+ trade-in service today when I brought in three Apple Pencils that we no longer use. Because of device incompatibility, we couldn't retrieve the serial numbers directly from our new tablets, which is required for the trade-in process. Toj researched alternative ways to find the information, and Matt patiently used his phone camera to read the tiny print on the pencil tips one by one. I am extremely impressed and grateful for their dedication and exceptional customer service. Thank you very much, Toj and Matt!
Xarmina H
September 06, 2026
1 out of 5
They sold me a broken tv and then refused to return in. Blamed it on me. Extremely unhelpful. There was no physical damage.
Michelle
September 05, 2026
1 out of 5
Terrible customer service. Husband bought me a monitor but then we returned it because we got a better one from them. Well when we got home to set up the new one it didn’t even WORK. So we came back & returned it. He went back to get my old monitor that he literally just returned but they tried to tell him to pay an extra $4. One of the workers was like it’s just $4. Why we going to pay an extra $4 when we just purchased something that doesn’t even work. I don’t care that it’s ONLY $4 but we wouldn’t be back if you didn’t sell a broken one to begin with. Customer service needs to do better.
Response from Best Buy
September 06, 2026
Hello Iko, Thank you for sharing your experience. We can see why you’d be upset. We understand your frustration after purchasing a replacement monitor from us, discovering that it did not work, and then being asked to pay an additional amount to get your original monitor back. We can appreciate how disappointing it is to return because of a defective product and then feel that the resolution process did not meet your expectations. We'd like to see if we can help in any way. Please reach out to us at one of the links below and mention #218776 privately. • Facebook (https://bby.me/DeJqYx) • Twitter/X (https://bby.me/4OLMV5) • Instagram (https://bby.me/9yMlby)
Peter P
September 04, 2026
5 out of 5
I bought a monitor, gaming mouse, keyboard accessories, and a few miscellaneous desktop accessories from Drew! He was such a helpful salesman I had wanted to make a few big purchases and feel comfortable about what I was buying. I’ll never underestimate working with Drew because he was knowledgeable, showed good personal interest, and wasn’t “salesman pushy” at all. I would definitely want to buy from him again and he made my shopping experience awesome! I felt like I understood what I was getting and understood the pricing and the products in comparison to the market. He didn’t rush me and let me ask all my questions. Thanks!

About Best Buy Bellevue

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