Best Buy Bellevue

Besy Buy in Bellevue is a DISASTER! Employees are appathetic, incopetent, and incredibly rude! I had to drive back and forth to the 4 different times for 2 appointments. The first time I showed up to my appointment to get my laptop fixed. As I was getting ready to leave after my appointment they told me to take the power cord with me. I asked if they needed it, and they assured me they didn't because they had that same model. They called me 45 minutes later to tell me they couldn't perform the diagnostics on my laptop without the original power cord. So I drove across town to bring them the cord. The following day while scheduling my appointment to pick up my laptop, I asked them if I needed to bring anything; to which they said no. When I arrive at my appointment the first thing the person I talked to aske me for was ID. He told me he couldn't give it to me without my ID. So I had to have my frient drive all the way across town back to my place to get my ID. I have additionally tried 5 different times to have my login changed from my old work email that doesn't work anymore to my current email and am STILL not getting help. I'm hoping they replace their lackluster staff with AI

Güzel ama ürün çok az kalmış bir çok tezgah boştu

I asked for warranty on electronics and was told that there won’t be any unless we take membership. Didn’t like that.

Do not use Best Buy’s installation service for Thermador appliances. We bought a 36” Thermador fridge, and installing this type of heavy built-in refrigerator involves many important steps. The installers only did the absolute basics. When I pointed out that the fridge was not pushed fully into place, they insisted it was and told me, “If you’re not satisfied, contact Best Buy.” Their attitude was very rude and dismissive. Later, I checked the installation manual myself and found that they never secured the rear anti-tip metal bracket to the wall studs, and they also failed to secure the outside of the fridge to the surrounding cabinetry. These are serious safety issues for a built-in refrigerator of this size and weight. In the end, we had to hire someone else to redo the installation properly. Very disappointing experience.