Best Buy Bellevue

No one greeted or acknowledged us while we were waiting. There were several people waiting and no clear line or indicator of who had been helped or was still waiting to be helped. The staff were working with customers but it would have been nice to at least be acknowledged and that we would be helped in such and such time. But there was none of that. Once we were helped the staff was helpful and we got what we needed.

This was my first and more then likely my last time there. I ordered something I had to pick up with a couple other things. I get my item ( that was all good) then go try and get a case for it. I ask for help dude looks up the phone not the case for it and tells me to go get it online cause out of the hundred of cases they don't have mine. Then I try and get a dongle. 20 minutes I look for someone to point me in the right direction. No lie 20 minutes before I walked out. 1 employee helping people and like 4 in the back watching a guy clingwrap a box.

They are helpful and I actually took a computer in for screen repair and the quote was $1300.00, and I only paid 900 for the computer so that a decline. Not very helpful when you overcharge. They also charged $85 just to send it to their diagnosis team. Not using worst buy anymore.

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