Best Buy Bellevue

Bought an item that was supposed to be ready in 1hr. 3 days later and after calling. They told me it was gonna be ready the next day. Went to the store and no one was really helpful. Ended up canceling my order.

I have 2 items 1 week out of the return window. Asking for store credit, the store manager refused to provide store credit. None of the items has box opened. They're not big or expensive. Felt very frustrated for such simple request. Will not step into another bestbuy again

Everyone at the register acts like they scammed best buy into a job. Can someone get a normal person to check people out?

I’m a regular customer at this Best Buy, and I really appreciate Clayton, the store manager, for stepping in and helping us recover a game card and a microSD card containing important personal memories that we accidentally left in our traded-in Switch. The store was already closed for the day, but he still took the situation seriously and helped make sure the team checked for us. Also a big thank you to the two team members who stayed to help search for the console. Everything happened so quickly that I didn’t catch their names, but we really appreciate their time, patience, and effort. Thank you all for going the extra mile!