I had a great experience with Harry from the Geek Squad. He handled my iPhone screen replacement quickly and professionally, and made the whole process easy and stress free. He was knowledgeable, helpful, and took the time to make sure everything was installed properly. Really appreciate the great service, Harry. Highly recommend him for any Geek Squad needs.
Sweet&Sour W
August 06, 2026
They always have everything in stock, huge plus. Keep it up guys
Vlad was great at helping my husband find the right laptop! Very kind and professional.
No one greeted or acknowledged us while we were waiting. There were several people waiting and no clear line or indicator of who had been helped or was still waiting to be helped. The staff were working with customers but it would have been nice to at least be acknowledged and that we would be helped in such and such time. But there was none of that. Once we were helped the staff was helpful and we got what we needed.
Response from Best Buy
August 02, 2026
Hello, Laura,
Thank you for sharing your concerns at the Bellevue, WA Best Buy location with the store seeming to be busy and chaotic. We would be glad to assist you and notate your concerns with your visit if you would like to reach out to us on any of our social media profiles below with Review 197015 for support.
Facebook (https://bby.me/fm7W58)
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