Best Buy Bellevue

They had a very large selection of laptops from multiple different manufacturers, alongside dedicated Apple and Chromebook displays. Alongside a sizable selection of pre-built gaming PCs and Gaming Laptops. They also had easily findable bathrooms which didn't need a key or pass code to be unlocked. The store was very large and seemed to have a sizable selction of TV's, washing machines, monitors, USB accessories and other Tech devices. I will say parking was odd. They have a parking garage right next to the building, but its entrances are a little too narrow for my liking, and the whole arrangement is cramped. Still, it was overall a good experience. Staff came over several times to offer to help me look for things. I declined as I was just there to browse, but it was still a nice gesture.

The lack of knowledge about products is stunning. But it's even worse than that. I drove a long way to check out cameras. None of them would turn on. I asked for help but it took a while for someone to saunter over. When I asked if there's a master switch of some kind to enable electricity to turn the cameras on, someone took another 10 minutes to find a manager. Manager. When I asked the manager the same question I got this answer: "They're working on electricity and breakers and stuff." All the people looking at cameras were, like me, dumbfounded by the answer. By the way, all the displays of other items were working. But that's not the point. The point is if there's an electrical problem, you fix this at night. Between high prices, lackluster employees, and little knowledge of the products themselves, that ends my shopping at Best Buy. These big box bros need a rude wake up call. Ridiculous.

Pretty smooth and they gave me a new item at an opened box price. Would have waited 2 days for an Amazon delivery, btw.

It was great. It sucks if you really have to pick it up there and pick a merchandiser that doesn't allow that, but some will work with you which I had as I seriously needed an AC charger box for phone because this city is VERY stingy with outlets.