I could not find an employee to help me, I wondered around for 15 minutes before I found what I needed.
Response from Best Buy
April 06, 2025
Lisa,
Thank you for the review. At Best Buy, we always want our customers to receive pleasant, helpful service when they shop with us. I'm concerned to learn that this might not have been the case for you recently.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review
Regards,
^Kristy
Super friendly and knowledgeable staff!
A relic of their former glory, squatting in the ruins of their crumbling empire. Front registers have been permanently abandoned for the Geek Squad desk, display cases sit empty, and the TV section in the back has been scrapped for loose boxes hurriedly assembled with little pomp in the front center of the warehouse. Ironically, service seems better now that the vines are beginning to creep up the walls. -1 star for the 14 day return policy.