Had already researched what I wanted and needed and luckily store wasn’t super busy so was in and out within 20 mins
Had a very helpful customer service call with Ashritha, she helped me through every step to purchase speakers and a new head unit, and also helped me set up a FREE installation for the head unit I purchased. If I could leave a review for on a specific customer support representative I would surely give Ashritha a 5 star review.
Paid for home service on a date, never showed, I called them, they said it was canceled- no call, nothing. Wasted a whole day waiting for them to show
My experience at Best Buy today was top notch. Came in with my friend to buy a new TV and we were struggling with where to start. Lucky for us, Trina came to the rescue and helped us narrow down the options based on our price range and desired features. She was very friendly and down to earth the whole time while making sure we understood everything and ultimately got what we needed. She made our Best Buy experience very pleasant and we will be sure to come back any time we need to.