Charlie L
November 10, 2025
I went in to purchase a Samsung watch charging puck and asked the first person I saw who was a younger male with black hair and bleach stuff in it, anyways I show him on my phone what I am looking for only for him to bring me to an 80 dollar charge pad. I decided to ask another employee who directed me exactly where it was after he pulled out his little gadget on his hip to look it up for the exact location. The 2nd employee made it seem very easy to look for the product by giving me an extra 30 seconds of his time to get me to the correct item. This is exactly why I purchase items online and I steer away from Best buy all together, no one cares to help, they are too busy talking amongst other staff in the store to care about looking for items they want.
Response from Best Buy
November 10, 2025
Good Afternoon, Charlie,
We certainly understand how you are feeling after not getting the assistance you needed while shopping for a new charging pad. We would love to review this situation in depth with you. Please feel free to send our team a private message on social media, so we can help.
- Facebook (https://bby.me/j1qu3l)
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- Instagram (https://bby.me/f6cpqg)
Pretty stocked for what they do carry. Just don't have the types of things I would need to go pick up these days
Richard K
October 31, 2025
Buying was great, but loading larger items, they were very little help those that helped us both said they have bad backs. We had to do the most of the work. I lucky have a small pickup truck. Delivery charges way to costly to afford.