Best Buy Bellingham

Zero customer service, even with a large number of employees present on the floor. Maybe something terrible had happened before I walked in, and they were stunned ? I'm not sure . Located my item myself , it rang up 3$ more than it was marked of shelf tag after I stood in line at checkout for 15 minutes that seemed to me like 2 1/2 hour's as I watched 6 employees walk around talking vaguely to each other with no sense of urgency or purpose. Cashier say "oh" when I said, "Please change the price tag to the correct amount." Not my purchase, just the shelf price tag, please. I certainly didn't want to be trapped inside the store for any additional time .

Good. But I wonder why it's still here. Most people are ordering online and maybe it's time this strip mall if you can call it that becomes a factory outlet or an apartment/townhouse complex.

The Bellingham Best Buy has become terrible. We were so excited to upgrade our office, laptops, computers, tablets, a new phone and watches. We've been working so hard and finally able! We get to Best Buy and not a single employee asked if we needed help, while we were looking at the equipment and comparing details. I went to three different employees myself, made eye contact and said, "excuse me, hi" and all three of them put their heads down and walked the other direction. It wasn't busy, I was clear and friendly but none of them acknowledged us at all. We went to the appliance side, to add gadgets to our office kitchen, same thing, only I tried to talk to 2 other employees in this department. We decided to leave. As we were leaving, I asked the person at the door if they had review qr codes and he said we had to make a purchase. I told him we've been trying, but we are being ignored. He said customers needed to go to him, so he could get someone for us. Then he just stared at us for a few seconds and said, have a nice day. Any one of those employees could have explained that is how it is done now. The last time I bought computers/tablets was 2019 and we walked in, and employees asked if we needed help and we bought everything we needed. In our small town, we are limited to in-store electronics and it's disappointing our favorite place (and really the only specialty place) couldn't be bothered to be slightly polite and acknowledge a human in front of them (not busy, not helping others, and blatantly ignoring us) We are going to the location further south (about 30 mins away) and hopefully, treated like people.

Dont take your computer to greak quad they told us 2 day to do our computer now they said maybe monday