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Best Buy Burlington
1851 Marketplace Dr
Burlington, WA 98233
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1722 reviews)
Whitley M
September 11, 2024
4 out of 5
Need an adapter for an external hard drive. Was helped right away. And got what I needed
Daisy’s a
September 09, 2024
5 out of 5
Staff is very chill, not in your way to much and the store is clean and quiet
Sam K
September 06, 2024
1 out of 5
Needlessly complicated returns.
Been in 5 times to get them to honor a return policy for a phone I paid to get their insurance on.
Don't trust a word their "customer service" team says.
Response from Best Buy
September 07, 2024
Hi there, Sam.
Thank you for sharing your experience with us on Google. We sincerely apologize for not meeting the level of service we strive to provide. Your feedback is important to us, and I will ensure it is reported and documented at the corporate level. I will be more than happy to help you with this return if you are still having issues. Can you please connect with us through a private message on one of our social media platforms listed below. In your message, kindly include your full name, phone number, and email, along with the conversation number 64168003. Additionally, please mention that this message is "In regards to my Google review" to help us quickly identify and assist you.
- Facebook: http://facebook.com/BestBuy
- Twitter/X: http://Twitter.com/BestBuySupport
- Instagram: http://instagram.com/Bestbuy
Thank you for bringing this to our attention. We look forward to resolving your concerns.
Best regards,
^Magee
PNW N
September 03, 2024
5 out of 5
Recently, I went in to look at upgrading some older TVs in our home. Max (pretty sure that was his name) helped me by answering all my questions and showing me the brand I was looking for and the type that I needed. I paid for the TVs back in the home theater area with Max. Afterward, he brought them up front, where he loaded them into my truck. I really liked dealing with one associate from start to finish. Great customer service. Thank you, Max!