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Frequently Asked Questions About Best Buy Burlington

How do I check product availability at the Burlington Best Buy?
How do I check my order status?
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Burlington stores’ holiday hours?

Recent Reviews

3.9
(1828 reviews)
James “
October 24, 2025
5 out of 5
I love best buy. I do wish employees would ask if I need help when I'm looking for something. I even made eye contact with one associate who immediately broke eye contact and rushed out of sight. I still give it five stars for the merchandise and overall atmosphere. Employee assistance could use some work though.
jon D
October 20, 2025
1 out of 5
Bought a new TV and soundbar for my new house on Oct. 8th and supposed to delivered on Oct. 18th and never showed up. Best Buy never even called me. I had to call 3 times to find out my order was rescheduled the morning it was supposed to be delivered. Now it’s supposed to be delivered Nov. 7th. The worst customer experience I have ever had.
Response from Best Buy
October 20, 2025
Hi, Having to reschedule your delivery is frustrating. We want to hear more about this experience. Connect with us on social media private links. Mention review #58325, along with more details. Facebook (https://bby.me/wcltqn) Twitter/X (https://bby.me/kdm2vw) Instagram (https://bby.me/aas4x3)
Eric C
October 17, 2025
5 out of 5
Easy access, helped quickly with the purchase of a new phone.
Rob O
October 16, 2025
5 out of 5
Geek Squad is a great service to customers!

About Best Buy Burlington

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