Best Buy Burlington

Geek Squad helped with phone app questions.

don’t have questions, staff refuses to help; in particular the geek squad employee with a bad beard, he was rude, condescending and dismissive. after spending thousands upon thousands of dollars here i will never be back.

I can’t believe Best Buy is still in business. In the last few years there have been more employees in the store than customers when I’ve visited. Honestly I only go if it’s a last minute purchase and loath it. It’s like a dying animal which should be put out of its misery humanly.

We’ll never try to order anything online or even call them, the website mixes up locations to pick up from, as well if toy call you will be on hold for 20/45 mins to reach anyone! Would not recommend for any service! Target or Amazon will be way better to buy anything from. Went all the way to this store just to find out the website was wrong and they do not have the MicroSD A2 U3 512 GB on hand and wasted my time heading here, needed the card for the drive in the morning and needed it last min so we tried to order it online but it says it’s in stock but the stores are mixed up, and capuldnt order it at any location so we figured we would call to ensure they have it in stocked, so we called the location and the phone kept asking about returns. Finally had my transfer to the store and the phone just played waiting music for almost 35 mins. I snapped a photo halfway through my call before I showed up to the stores location, took me 35 mins to get to the store from when I started the phone call. Horrible service and couldn’t find anyone to help grab the card. Would not recommend calling and or heading to Burlington’s location.