Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1882 reviews)
Tara M
August 15, 2026
5 out of 5
Just a heads up they no longer sell cds
Vicky G
August 09, 2026
3 out of 5
I was confused because when I brought my screen protector they charge me additional 8 to put it on my phone, but my most recent visit was to get my screen protector again but when I told the guy the I didn't want to pay the additional $8 he didn't say anything and just removed $8 from the price that he had given me 😕 🫤 😕 😐 🙃 😅.
Aaron M
August 01, 2026
1 out of 5
Called to ask if they had an iPhone 13 Pro battery in stock. They told me I had to make an appointment to go in person for them to then tell me if they had the battery, or if I then had to make another appointment to come back later once the battery was there. I asked if they couldn’t just go see if they physically had a battery on the shelf and was told flatly “no.”
Response from Best Buy
August 01, 2026
Hi,
We understand how frustrating it can be when you're unable to get a clear answer regarding whether a repair can be completed.
To discuss this matter further, please connect with us through a private social media message and provide additional details about your experience. When reaching out, please reference Review #196590, so we can properly document your feedback.
Facebook (https://bby.me/eswwfE)
Twitter/X (https://bby.me/CuOfij)
Instagram (https://bby.me/n9lSwH)
Dr. J
July 31, 2026
5 out of 5
They had what I needed. An employee fetched it and brought it to me.