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Best Buy Burlington
Services Offered
Geek Squad Services
Apple Authorized Service Provider
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1773 reviews)
Dee C
March 06, 2025
1 out of 5
what is going on with purchasing these days? Walk in and you have to put your name in the cue, meanwhile the guy sitting there cannot help you as well as the girl sucking on a straw drink doing nothing and cannot help. I saw 5 different employees on the clock and none of them could help. This is not a system that works at least for we the people. Get a clue best buy!!!
Response from Best Buy
March 07, 2025
Good Afternoon, Dee.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64898825" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey
Leeam S
March 01, 2025
4 out of 5
Not the widest selection
MyVisit M
February 25, 2025
5 out of 5
Large, well stocked store. Great selection of TV’s, appliances and phone gadgets. The staff was nice and welcoming. The store was clean, organized and easy to browse.
Alexis K
February 24, 2025
5 out of 5
My husband and I had an AMAZING experience at Burlington Best Buy this past week - associate Joel N. went above and beyond to assist us with our purchase. The item we had been planning on buying for quite a while (and done extensive research on) ended up no longer being in stock and had actually been discontinued. This was super disappointing BUT Joel jumped right in and turned things around so quick with his extensive knowledge of products and component compatibility. He brought up detailed specs on his phone for us to see for ourselves and suggested a different build, which we weren't familiar with - but he committed time and effort to educate us both and thoroughly break down all the complex details for us. He is obviously very passionate about technology and had tons of information to convey, without rushing us along and used both "tech speak" and translations for better understanding. He was friendly and respectful and made sure everything was well understood. Joel made absolutely sure we knew what we would be getting and I'm pretty sure he was as excited as we were! Shipping only took a few days through a third party and everything arrived just fine. Set up was easy and the performance is out of this world! He certainly didn't exaggerate even a single thing. Best Buy - you have a true gem of an associate working his hardest for you. We will be returning in the future and hope to work with Joel again!