Frequently Asked Questions About Best Buy Burlington
How do I check product availability at the Burlington Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Burlington Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Burlington stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Burlington Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(1775 reviews)
Dan a
March 29, 2025
3 out of 5
Has gone down since opening several years ago.
tony r
March 28, 2025
1 out of 5
Horrible. Gary up front won’t honor these sales price I got ripped off paying $150 over the price of the item I bought. Also wanted to buy some speakers and a computer but no one would help me figure out what was best for my set up, the workers had no idea what they were doing two guys told me to my face that they don’t know how to work the speaker set up. What a joke I won’t be going back there ever!
Response from Best Buy
March 28, 2025
Hello, Tony,
Thank you for leaving us a review. As a consumer myself, I understand the importance of obtaining the best price and sound advice, particularly when purchasing additional items for your computer. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64980354" when reaching out via social media.
Thank you,
^Ruby
Dee C
March 06, 2025
1 out of 5
what is going on with purchasing these days? Walk in and you have to put your name in the cue, meanwhile the guy sitting there cannot help you as well as the girl sucking on a straw drink doing nothing and cannot help. I saw 5 different employees on the clock and none of them could help. This is not a system that works at least for we the people. Get a clue best buy!!!
Response from Best Buy
March 07, 2025
Good Afternoon, Dee.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64898825" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey