First off,the the first person we met was a young ,rude,uneducated no personality did I say rude??
This guy did not like seniors at all,he approached us with a scull on his angry looking face.so sad,because best buy is real the best n we have always been treated with nothing but respect.
And then we encoucountered this best buy angel called Cody Bush
This guy was remarkable!!
Super intelligent, so kind,friendly, he literally just took over where this kid named
Freez something like that started but never came back to finish with us.
Cody is someone that will go far
He was awesome. no joke. super kool,smart manager material.
Thank uou mr cody bush!!!
That other guy made me cry but you mafe it better
Its tuff to be old and not know how. to do all these so called simple things.
Rick n ava
² ³⁰ approx wed aftrrnoonlll july 23
Best customer service experience I've ever had
I went in to ask about the fold 7 and the associates just said we dont have them when I only asked about seeing it in person then they just walked away. If you're associates dont want to be there they should find another place to work I will definitely take my business elsewhere absolutely rude employees.
Response from Best Buy
July 15, 2025
Hey, Jancy.
Thank you for providing this feedback. As a customer myself, I can understand wanting to get friendly and knowledgeable service while shopping for a new phone. We would like to do what we can to help. If you still need some help, you can connect with a live representative through one of the social media platforms listed below.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
When you private message us, please include your full name, phone number, email, and reference your Google review number #15875.
Sincerely,
^ Jason
I didn't get here what i was looking for, nintendo swith Oled.