Jenny, store associate, and and Gabe, general manager, are incredibly attentive and friendly. I had a unique situation that took 20mins to resolve. At no point did I feel rush or like a burden. They both made me feel heard and worked hard to resolve my issue. Although this location is a little far from my home, I will only be coming to this one from now on. Thank you both!!
Horrible customer service !!! I spoke with the entrance staff suppose to be manager ? and said two men supposedly warehouse managers ? Cannot help customers as they walk away to the entrance ! And therefore they can not help customers when they are short staffed!!! That’s the most absurd thing I ever heard !!! In my life , so without customer , would they need more useless managers laughing and chit chatting with others? . I work in costumer service for a couple of decades and yet I have seen this type of behavior . I do not ! Recommend a hard working person come in this place and spend their hard earning money spent in this place ! Such a shamefully place to work in!! If I can give negative reviews, I will give this place negative 5 !!! Beware !! The one start reviews ! Are true and not those above , do not to go to this store ! Best Buy is better than this! Don’t fall for false reviews! If I can give negative reviews this place will get negative 5 !
Customer service ok however there AI over the phone service toxic.
Kenmore camrea has permanently earned my business.
I have been looking for a new smart watch to replace my Fitbit. I love this location everyone is very helpful and knowledgeable on the products. I bought the Garmin Vivoactive 6. Always ask about open box items. They may have what you are looking for at a great discount. Unfortunately there weren't any open box items I needed.