Mala atención de los empleados
Response from Best Buy
November 13, 2024
Hola Jose,
Le agradezco que se haya tomado el tiempo de escribirnos en cuanto a su experiencia. Lo que has compartido aquí es bastante preocupante. Tratamos de enorgullecernos de garantizar que brindamos excelentes servicios al cliente. Me gustaría obtener más detalles para ver cómo puedo ser de ayuda.
Para poder ayudarle, por favor escríbame a través de nuestros canales de redes sociales en Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) o Facebook (https://www.facebook.com/bestbuy) con los detalles de lo que sucedió, su nombre completo, número de teléfono, correo electrónico y la dirección de la tienda que visitó. También añada Google Review Español 64424069. Esperamos su mensaje.
Sinceramente,
^Deysha
Love the pre order and pick up
I purchased a product through the open box program at this location, and I’m pretty sure it was faulty. However I was able to return it within the allotted window. The customer service was excellent upon return. When I attempted to swap out my damaged product with an identical open box item it was discovered that that option was no longer available. The floor manager went out of his way to ensure that an acceptable alternative was reached for no money extra out of my pocket.
Some of the staff here like the one that originally checked me out are nothing to write home about, but it seems like for the most part they’re pretty good.
Prices, of course, will vary, depending on what you’re looking at, but they will price match, and if you can inspect any sort of clearance or open box item before purchasing, you will always find a good deal.
The store, at least, has turned around my opinion on Best Buy that had gone downhill over recent years .
Kinikar P
October 25, 2024
Nice store for all your gadget and appliances needs. Lots of variety . Best thing is they do price match with online stores so you can save more money.