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Best Buy Federal Way
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3077 reviews)
Erwin G
February 15, 2025
4 out of 5
Good sales rep washer dryer.
Mark C
February 15, 2025
5 out of 5
Just had my new washer and dryer delivered and installed, quick and easy for the two delivery drivers, very good at thier job , thank you
Andrey S
February 05, 2025
1 out of 5
Hello everyone This is the worst salon and best bye support. This is my story. I had a cool laptop in 2021, I bought it for 1200, I handed it over in exchange for a gift card, they gave me a gift card for 230 dollars for it. But I'm such a clumsy guy and I lost my gift card. I have the documents for accepting the laptop, where there is a transaction number that I thought I could restore it to. 3 times I came to the store, 3 times I called the support of the best bye store. The store says call support, the support says come to the store. In the end, no one helped. I haven't seen any help from the store managers, they just say they can't do anything. And in the phone support, they say that you need to go to the store, they can't do anything on the phone. In general, the service is poor, rating 0 out of 10. If you want to waste time, then go here.
Response from Best Buy
February 06, 2025
Hello, Andrey,
Thank you for reaching out to us here on Google, and taking the time to share your experience. We understand how important a gift card can be, and know we would be reaching out for support with a lost gift card as well. We would like to take a look into this with you to document any feedback you may have, and to assist in any way possible. To continue working with our Social Team, please send a private message or DM to our team using one of our official Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/BestBuy) accounts with your full name, phone number, email address, and the location in which your visit took place along with this review number: 64781043
regards,
^Brandon
Nic M
February 05, 2025
5 out of 5
What i appreciate about this particular Best Buy is the staff. They are all extremely ready to help and know their shhh. I also appreciate that they do their jobs completely, throwing down info on the company credit card, the sales, ways to save... as an (almost) manager, I really appreciate that sort of thing as most places don't even greet anymore.