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Best Buy Federal Way
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
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Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3245 reviews)
Ryan
January 07, 2026
1 out of 5
Bait-and-switch pricing. Three confirmed orders, three cancellations, three price increases.
I ordered a monitor at $1,349. Received email confirmation. Best Buy cancelled, claiming “fraud.” No explanation, no opportunity to verify.
After cancellation, the price jumped to $1,499. I reordered—this time with a customer service rep on the phone who confirmed my order. Received confirmation. Cancelled again.
Price then jumped to $1,819. Ordered again, confirmed again, cancelled again.
Total price increase: $470 (35%). Every cancellation was followed by an immediate price hike. A human representative directly confirmed one of these orders, so this wasn’t just an automated system glitch.
I have confirmation emails, cancellation notices, and records of my customer service interactions. I’ve filed complaints with the BBB and state Attorney General.
If your order gets cancelled for “fraud” and the price conveniently increases afterward, you’re not alone.
Jeff P
January 06, 2026
4 out of 5
Returned electronics that malfunctioned.
Art C
January 06, 2026
4 out of 5
Generally, it's ok, but a lot of times you have to hunt a staff member to get help.
Dr S
January 05, 2026
5 out of 5
One of my favorites