Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3119 reviews)
A m
May 04, 2025
1 out of 5
I am trying to pick up a package and they will not answer the damn door.
Thomas M
May 04, 2025
3 out of 5
I haven't been to a bus spy in a while.This place is dead. It was hard to get somebody's attention for help. I wasn't looking for dvi cables.
Pavel B
May 02, 2025
3 out of 5
Good store with good choices of goods.
But I talked with a consultant who was not able to answer questions about the product like characteristics and return policy, membership benefits.
laulusb87
April 26, 2025
5 out of 5
I would like to recognize Luke who assisted with my purchase of $300 ear phones at the Federal Way Best Buy store. He was very helpful and took the time to show me options that would best fit with what I was looking for. I am a long time loyal customer to Best Buy and it is experiences like this why i continue to shop at Best Buy. Thank You Luke and i hope this positive review makes it you by your management team. Keep up the great work.
-Simon.