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Frequently Asked Questions About Best Buy Federal Way

How do I check product availability at the Federal Way Best Buy?
How do I check my order status?
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Federal Way stores’ holiday hours?

Recent Reviews

4.0
(3238 reviews)
Simple T
December 31, 2025
2 out of 5
very unexperienced lady staff! I was looking for a Panasonic Lumix camera and asked one of the staff to help me and she said we are out of it without checking the shelves. I searched myself and found it later. I wanted to do a monthly payment on it and it took them 20 minutes at the checkout to set it up! Just a waste of time.
Response from Best Buy
December 31, 2025
Good morning, Thank you for taking the time to share your experience with us. We understand being told that the camera you wanted was out of stock, when you were able to locate it, and having it take so long to be able to complete the purchase, isn't ideal. We'd be happy to look into this with you. Feel free to send a private message on one of our social media platforms, Facebook (https://bby.me/m7hi2l), Twitter/X (https://bby.me/616snp), or Instagram (https://bby.me/fa31w0). Please also refer to your "Google review #98363" in your message.
S S
December 26, 2025
1 out of 5
They don't stock their items what a lame shop.
Response from Best Buy
December 26, 2025
Hello, It can be frustrating when you aren't able to locate an item you're looking for during the holidays. If you'd like assistance or want to have your complaint formally documented, please send a private message on social media. Kindly include Google Review 95631 in your message. Facebook: @BestBuy Instagram: @BestBuy Twitter/X: @BestBuySupport
Rand B
December 26, 2025
1 out of 5
Asked to buy a laptop. Out of stock. Says in stock on the website. Asked to buy a lenovo console. Out of stock. Joke store.
Response from Best Buy
December 26, 2025
Hello, Rand, Thank you for taking the time to reach out to us here and share your experience. We understand how important excellent customer service can be, and we would like to take a closer look into this with you. To continue, please send us a private message or DM at the following Social Platforms with Google Review# 95632. Facebook (https://bby.me/4v0ddg) Twitter/X (https://bby.me/5ij6i8) Instagram (https://bby.me/x7herz) We look forward to assisting you there.
Motors
December 26, 2025
1 out of 5
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About Best Buy Federal Way

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