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Best Buy Federal Way
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3034 reviews)
Huynh Q
December 02, 2024
5 out of 5
Good
Anatolii S
November 26, 2024
1 out of 5
Here not good workers ,they opened me 2 accounts at at*t and first they promised to close,but they didn't do this and now I have past due payments and collection ,becoutse they workers make big mistake,help me please somebody with this situation. And don't worry now we will see you at the court soon ,I was 5 times at your store personal and spooke with life agants more that for 5 times ,I was spell 60 hours but they didn't hear me ,now I got a latter from collection ,and it's honestly answer at court and make a good compensation for 60 hours what I spell to spook with many people ,becoutse it's scam your worker scamer ,he make big mistake and this big mistake broke my credit history and a lot of my plans ,becoutse now I have a problem with my business and can't get a credit line becoutse your worker scamer broken my credit score and history ,and I was try spooke many times before ,but now will court make decisions about this best buy scamer worker,who make a problem for Ukrainian refugue...I was built very good credit history and one not competent person destroyed all my hard work and my plans and dreams.
Response from Best Buy
November 27, 2024
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to keep a close eye on my finances. Can you please reach out to us on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy) with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64481353".
Full Name
E-mail Address
Phone Number
Regards,
^Josh
Lori A
November 25, 2024
5 out of 5
Nov 25th 9am went to the Federal Way best buy. Jared helped us and gave us multiple ideas and options. Not sure how to give him a personal 5 star review so I'll put it here for sure. He was supper friendly and helped us buy what we needed and extra.
Thank you, Lori
john c
November 22, 2024
1 out of 5
If you ever want to upgrade a pc part do not go here not even if there the only store open or have your part they will charge you an extra fee to make sure the part they installed works and won’t check it so you’ll bring it back they will give excuses before finally an answer then still hold onto your computer for four more days and need two more the worst experience ever I should’ve bought a whole new computer would’ve been easier than dealing with these guys they pretend to work on your shit 6 12 hours shifts isn’t enough to install a part and update it pay the extra money if it isn’t cheaper at the other place to avoid by all costs possible
Response from Best Buy
November 22, 2024
Good Afternoon, John.
Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it and assist if possible. Please reach out to us on our Social Media pages, so one of our specialist can work with you. Please be sure to add "Google Review:64460185" for reference. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy
Kind Regards,
^Trey