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Frequently Asked Questions About Best Buy Federal Way

How do I check product availability at the Federal Way Best Buy?
How do I check my order status?
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Federal Way stores’ holiday hours?

Recent Reviews

4.0
(3292 reviews)
Brandon C
May 16, 2026
1 out of 5
Don't bother trying to call this store and ask a human being a question. They have an AI virtual assistant that takes all the calls and will just route you to an endless hold. These AI virtual agents are antithetical to good customer service, so their use here says everything about the Best Buy's attitude towards their customers.
Response from Best Buy
May 16, 2026
Hi Brandon, Thank you for your review. We appreciate your desire to speak with our in store team. To better serve all of our customers, we have dedicated associates to work with those shopping in person, while our phone team is available to interact with our customers remotely. To formally document your concerns, feel free to reach out to us on Facebook: https://bby.me/UwPbFb, Instagram: https://bby.me/cceuJs, or Twitter/X: https://bby.me/HOKU3c and reference Google review 153162 in the details you provide.
Steven D
May 12, 2026
5 out of 5
Nice chill place and great friendly staff
Linda
May 10, 2026
5 out of 5
Always helpful and professional.
Mike R
May 09, 2026
4 out of 5
Had what I needed, line was quick. Customer service was ok

About Best Buy Federal Way

bestbuy.com