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Now open in this store
Shop exclusive savings on top tier brands at the new Major Appliances Outlet—right here in store.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3338 reviews)
Ryan p
August 25, 2026
5 out of 5
Brian and jeremiah did an awesome job for me today!
Got it being the right direction for my car.Stereo!
Thank you so much , guys for the awesome job!👍
Lara G
August 22, 2026
1 out of 5
My experience with their in-store AT&T was not good in my opinion. If you're looking for a wireless carrier, I would recommend going into an actual AT&T store. I was told with great certainty that they would give me a voucher to pay off my galaxy watch to my previous wireless carrier if I would switch to AT&T and that turned out to be a lie. I would have been paying AT&T for the new monthly payment, plus a new line for the watch and paying my othe carrier with a new line for itLuckily I still had a few days left to take the watch back but there were restocking fee's
Response from Best Buy
August 23, 2026
Hi there! It is concerning to hear that you did not receive the service we aim to provide when it came to your new AT&T purchase. Our team would be glad to address your concerns and document this internally. You can connect with us via Facebook (https://bby.me/Z5MeK5), Twitter/X (https://bby.me/LDXuf0), or Instagram (https://bby.me/mn87Ip). Please be sure to include Google Review number 208496 when reaching out.
Thanks.
Don B
August 11, 2026
5 out of 5
"I drove an hour from Seattle for an audio installation appointment, but due to a system glitch, it wasn't showing up. Instead of turning me away, the incredible technician in the Autotech/Install bay stepped right up, inspected my vehicle, and solved my Sony radio issues on the spot.
He recommended and set up a Rexing wireless adapter, saving me tons of future cable headaches. He completely saved my day, waived what could have been an expensive labor fee out of pure customer care, and humbly told me to just pass it on via word of mouth. Phenomenal, honest service that you rarely see these days. Highly recommend this Federal Way installation team!"
SL
August 08, 2026
5 out of 5
Smart, knowledgeable employees that are very helpful and supportive. Occasionally come in to buy electronics and every time they are helpful.