Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3098 reviews)
Bon K
March 27, 2025
3 out of 5
Not enough inventory
Syncro A
March 25, 2025
4 out of 5
Very clean and organized, the labeling for the TVs on the wall is a little overwhelming in personal opinion but the regular electronic items were labeled nicely and the game section was well organized. The selection was lacking in a lot of places but it comes with a lot of downsizing of recent years
Justin B
March 24, 2025
1 out of 5
I would not recommend buying expensive electronics from here! My son went here. Purchased a HP laptop for delivery. He is a long time customer. He had an old address on file. We gave them the new address. But the employee entered the old address. Long story short. Lap top went to the old address. Best Buy admits it was their fault. But now they want Police reports and trying to provide no help what so ever. I refuse to let my son lose 1200.00 over a minium wage employees' dumb mistake. Someone needs to contact me. Cause with the police report will come a phone call from my lawyer!!
Response from Best Buy
March 25, 2025
Hello, Justin,
Thanks for reaching out and providing your feedback. Having your purchase delivered to an incorrect address is never great news, so I can understand your disappointment. If the order was under your son's information, I would suggest having them reach out to us. We would love to document their experience as we are always looking to improve. To connect with a "Live Representative" they can contact us through a Social Media platform listed below and reference "Google Review #64241716". Please send us a private message or DM with their full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from them!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
April A
March 23, 2025
5 out of 5
Friendly staff. Plenty of inventory. Curbside pick-up is nice.