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Now open in this store
Shop exclusive savings on top tier brands at the new Major Appliances Outlet—right here in store.
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Samsung Open House
Trade-In
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Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3366 reviews)
ANKRIT S
October 27, 2026
1 out of 5
Best Buy? More like WORST BUY! 🤬 I paid for Geek Squad Protection with accidental damage coverage, but when my camera was damaged, they denied my claim. Customer service kept sending me back and forth between Best Buy and Geek Squad, and nobody wanted to take responsibility or listen to my situation. They treat you well when taking your money, but when you actually need help, the service is completely different. It feels like all they care about is your money, not their customers. Think twice before buying from Best Buy or wasting money on their protection plans!
Rayne C
October 10, 2026
5 out of 5
I was greeted so nicely and had a quick and helpful experience:)
Jose R
October 07, 2026
5 out of 5
Service was good
Mylien L
October 07, 2026
5 out of 5
Good place to shop