Frequently Asked Questions About Best Buy Federal Way
How do I check product availability at the Federal Way Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Federal Way Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Federal Way stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Federal Way Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3326 reviews)
Charles S
July 22, 2026
1 out of 5
Never shop there look at reviews 1st then you’ll really know. Look up better stores or you will suffer if you buy there
Response from Best Buy
July 23, 2026
Hello,
It can be difficult when you don't have the experience you were hoping for during a trip to a store, so we understand your frustration. If you are in need of assistance, please send us a message on social media. Please include Google Review 191934 in your message.
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Dandy G
July 18, 2026
5 out of 5
Everyone was so helpfull I had an emergency earbud situation while on a motocycle ride and thwse guys kicked ass. Thabk you Kristine and security officer Bedi you all made my day.
Nicole G
July 16, 2026
5 out of 5
Geek squad are big chillers. They're willing to answer quick questions regarding pc troubleshooting... Helped me get my system running as it should again. Thank you geek squad love you geek squad
Stevo C
July 07, 2026
1 out of 5
Do not upgrade your AT&T phone line here. The people who work at this Best Buy for AT&T are 3rd party and are scammers. I came into this store for something else and was approached by an AT&T 3rd party employee promising they can lower my monthly bill by $60 & upgrade my phone. A month later my phone bill increased by $170 dollars and my line was upgraded to a bunch of things I dont need, which was not what I argued to.