I tried to call them, and then had to wait 4 mins just talking about how be stupid ai bot that did not help me whatsoever. And then when the person finally picked up he said that this isn’t Best Buy that I’m calling, it’s something called geek squad and they said they came out of India… with a 425 area code😂, I probably got my identity stolen I wouldn’t be surprised… never gonna go to this issaquah store again
Response from Best Buy
October 12, 2026
Hello,
Thank you for the review. As the stores are not accepting call, we understand your need to get in touch with someone at the store. We would feel frustrated, as well.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 233819
Great customer service; very knowledgeable.
Appreciate the folks at Geek Squad! Repaired my iPhone 17 Pro Max Screen incredibly fast and did a great repair.
Went in to buy an antenna and the boy behind counter really didnt I ow anything about any of the antennas I wanted.He looked it up which I could do.Frint and clerk did know so he was helpful.