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Best Buy Issaquah
Services Offered
Geek Squad Services
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Premium Home Theater
Find Items in This Store
Specialty Shops and Services
More to Explore
Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1808 reviews)
David B
January 11, 2025
1 out of 5
Went to grab a microwave. Knew what I wanted and walked in. Took 30 min to get it because they kept forgetting about me. I’ll be using Amazon next time…
Response from Best Buy
January 12, 2025
Hi, David,
Thank you for sharing your review. We strive to provide friendly and efficient service and finding that you have had to wait for an extended period of time is not ideal. We are always looking to identify areas where we can improve and would love to follow up with you.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64668114" in your message. Thanks!
Regards,
^April
Isabel M
January 09, 2025
1 out of 5
I say it with full sincerity: go to a different location or, better yet, a different store as a whole. Me and my partner have been to this location a double-digit number of times since it's the primary tech store in town, and every time has been somehow more miserable than the last.
Every time me and/or my partner have come here just to buy a product off the shelf that we're already clearly set on, we've had to deal with employees giving us misleading, contradictory, or outright incorrect information, while pushing hard on trying to get us to order to their store for pickup and/or to apply for their credit card. Sales reps love to waste your time here and are unhelpful at best.
It genuinely feels like management must spend more time trying to get sales reps to boost credit card sales metrics more than giving them information on tech information/knowledge. Employees here will not respect a polite 'no' to a sales pitch and if you're with a partner will start pitching the credit card to them just to make a sale!
Response from Best Buy
January 10, 2025
Hello, Isabel,
Thanks for taking the time to leave a review here on Google. I can certainly understand expecting a welcoming environment that feels comfortable to shop.
If you require additional assistance, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly mention the phrase “Google Review, Convo #64662706” when reaching out on social media.
Regards,
^Ravi
Karyna Z
December 28, 2024
1 out of 5
The worst customer service. They can’t answer your question even if they do nothing.
Response from Best Buy
December 28, 2024
Hello, Karyna,
Thank you for sharing your feedback. I completely understand how frustrating it can be to feel like your questions aren’t being addressed properly. We value every customer’s experience, and your feedback is important to us as we work to improve.
We would like to report this feedback on a corporate level and see what we can do to assist you further. Could you please send us a private message on one of the following platforms?
Facebook: facebook.com/BestBuy
X (formerly Twitter): twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include your full name, phone number, and email. Also, mention that you are reaching out regarding your "Google Review" and provide the conversation number 64618317 so we can quickly identify and assist you.
Thank you for bringing this to our attention. We look forward to helping you with this.
Best regards,
^Magee
Peter T
December 27, 2024
4 out of 5
The staff was helpful and I was able to quickly find the items I was looking for.