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Services Offered
Geek Squad Services
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Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1828 reviews)
Kelsey B
April 24, 2025
1 out of 5
Just remodeled my kitchen and laundry room and spent over 30k and 4 out of 7 items came damaged and the customer service people were awful and offered me a Best Buy best gift card…. More than that they were rude and took multiple days to even address the issue.
J (
March 26, 2025
5 out of 5
I particularly enjoy shopping at this store. My reasons? The employees, and the selection.
The employees are always polite and respectful, and they never try to pressure me into buying something that I don't need. If they don't have an item at the store I'm shopping at, they'll order it in, or direct me to a store nearby that has it in stock. They never looked down at me for asking questions about the product combined, or the fact that I'm having to save up to buy something. They're always patient when I have questions about a product because I don't know what I'm doing, and they're willing to take the time to explain things.
If they don't have an item in the store, they're willing to order it in, or find a location nearby that has it. They have most things that a household will need electronic wise, and even carry some e-bikes. And the layout of the store is spacious and comfortable.
This is my favorite store for all my electronics related needs.
some O
March 25, 2025
5 out of 5
Geek squad helped me with my defective computer. Jordan was super nice and helpful, answered all my questions. I left feeling like my computer was in good hands.
Mary “
March 25, 2025
1 out of 5
Bad experience in ISSAQUAH. I went to this store to try to get help for data migration assistant from my old version Mac Pro to a new Mac air M4. The guy asked me for my password of my old Mac by saying to find right charging cable and go back inside. Don't understand why he needs a password to find right charging line. And then he asked for password of my new laptop and required to leave the both laptops one night in the store. I learned from YouTube that it only needs 20 mins for data migration. I don't know if the guy in best guy tried to get personal data doing something else. Since they don't do things in front of you by an easy data migration, so be cautious.
Response from Best Buy
March 25, 2025
Hello, Mary,
Thank you for leaving us a review. As a consumer myself, I understand the importance of safeguarding your personal information. Depending on how much data you have, we have had customers take up to three days for their information to transfer over. As far as the charger, our agents want to make sure we are using the right voltage so they do not overheat you computer with too much power.
We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64966959" when reaching out via social media.
Thank you,
^Ruby