Got scammed by the AT&T representative to the tune of $3700 and am having to clean it up
Response from Best Buy
October 13, 2025
Hi Martin,
Thanks for sharing your experience with us. We're certainly concerned to hear about this situation occurring in our store. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/k9y3rm), Twitter/X (https://bby.me/t2e59x), or Instagram (https://bby.me/ce29oj) and mention your "Google review #55387," we'll be happy to look into this with you.
Not being able to get my work done and not knowing how to fix small issues on my phone or computer is very very stressful. But with geek squad there to help me, I feel in control again.
JJ helped me today and is so positive, knowledgeable and helpful. The best service that I’ve received. Everybody that has helped me has been great as well.
I like that I can make an appointment for really serious issues or just walk in. Thank you Geek Squad.
And I want to make a special shout out to Chris. They were shortstaffed and had a trainee on the register that needed help with almost every transaction. Chris was able to help me and multiple other people at the same time. The thing he was helping me with was relatively complicated but he understood what I was asking for right away and took the time to fix what was wrong. Great job Chris thank you.
Jennie M
September 29, 2025
I expected to leave my laptop for repair. They were able to rest it in 5 minutes and didn't even charge.
Has good tech help if needed at the geek squad area. good staff and very clean