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Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Premium Home Theater
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1877 reviews)
hiker m
August 25, 2025
5 out of 5
Good job everyone.
Kolton C
August 23, 2025
1 out of 5
I had no idea customer service could be as bad as it is here. Do you guys have employees? Walking around for ten minutes looking for someone, cant find anyone. Nobody seeks customers out. Nobody customer services. They just walk right by you. Stand in line at the Geek Squad desk so that I can order something because its the only place I can find anyone, and then they just walk away. I've been here 5-6 times and it is ALWAYS this experience. Its disgusting. I shouldn't make eye contact with an employee while I am standing in a line, and have them turn around and walk away to help someone else. I'm not returning to this location purely out of principle, because apparently you aren't too concerned about whether you actually have customers or not. Nothing makes my day more than driving thirty minutes to a store, walking around and trying to find help for a half hour, only for me to end up leaving empty handed.
hp c
August 22, 2025
1 out of 5
Store was not busy at all. Stood around for 15 min waiting to get an iPad. Finally went to the front and they said “ they would put me in the que and send someone over to that section” I look over at the media area there are 5 employees standing around.
Response from Best Buy
August 22, 2025
Hi there!
Thank you for your review! As someone who values timely and efficient customer service, I completely understand your concern with the delays on your recent in-store visit. At Best Buy, we prioritize all our customers and aim to provide satisfactory service in every interaction. We greatly appreciate your feedback, as it helps us improve.
To formally document your concerns and assist you with any questions, please reach out to us using the social media links below. Be sure to mention your Google review 33423.
Facebook (https://bby.me/3v8xxt)
Instagram (https://bby.me/v1rlbx)
Twitter/X (https://bby.me/xqlusi)
Kind regards,
^Pre
Amber M
August 16, 2025
5 out of 5
Very nice service and knowledgeable workers. Every time I go in everyone is friendly and able to answer my questions. Went in recently to fix my phone because I thought my camera was cracked, turns out it was just a protector that I forgot I put on. They were able to take off the old ones and help me with finding new ones.