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Services Offered
Geek Squad Services
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Samsung Experience Only
Car & GPS Installation Services
Apple Authorized Service Provider
Trade-In
Premium Home Theater
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1969 reviews)
S W
September 20, 2026
1 out of 5
We pay extra to have the Best Buy Membership and when you purchase this extra membership one of the perks is have 2 years of Apple Care. My teen son has had to use it several times for his AirPods. Of course they send them out to Apple and then Best Buy turns them back over to us once they are fixed. The last time they were not fixable so they sent a new case back. Fast forward 7 months and still under warranty- Best Buy can not find the AirPods that were returned to us from Best Buy under the Best Buy membership. After waiting for over an hour ( for a second time) we explain the whole story and we are told we need a manager to escalate this (special paperwork that needs to be sent to Apple). A manger arrives but we are then told we need a salary manager and not an hourly manager to do the special paperwork. So we are turned away AGAIN. Of course we have to go back and waste more time for something that should have been taken care of before they were returned to us. Besides not buying Apple products from Best Buy the other moral of this story is to make sure serial numbers match up whenever you give something to Best Buy that is then returned to you.
Jana G
September 20, 2026
4 out of 5
Some staff was helpful.
Daidaidaidai Y
September 12, 2026
5 out of 5
Great experience with the phone repair team at Best Buy Issaquah! Jason helped with check-in, Gabe handled the repair, and Ryan helped me at pickup. Everyone was professional, friendly, and very efficient. The repair was completed much faster than I expected, and the whole process was smooth and easy. Really appreciate the great service — highly recommend this team!
Ace C
September 09, 2026
5 out of 5
Good customer service