Best Buy Issaquah

The store employees gave me false information about the promotion. I traded in my printer, but I didn’t get any credit, even though the official website clearly says, “Offer can be combined with other HP promotions.” At the store, they came up with their own rule. They told me something like, “If the discount is over 15%, the system automatically blocks combining it with the trade-in. There’s nothing we can do.” This is not stated anywhere online. It honestly felt like a made-up excuse just to avoid honoring the deal. I only realized I was misled after I got home. I’m not going back to waste time arguing with them. I’ll shop somewhere else instead of dealing with dishonest employees.

Employee Hezekiah went above and beyond, sticking with us as the store was closing in order to help me get my payment through to Microsoft. He even solved a problem that I had with my cell phone.

Got the 3 D printer here . Very smooth experience for pick up .

I had an appointment to have a new car radio installed, and showed up a little early for my appointment. Tristan met me at the service entrance door and introduced himself. He was ready to go, and I think the entire install plus his later explanation and walk-through took approximately an hour to complete. Tristan was very nice to work with, and game a great explanation on how everything worked. I would definitely come back. Thank you!