Frequently Asked Questions About Best Buy Issaquah
How do I check product availability at the Issaquah Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Issaquah Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Issaquah stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Issaquah Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1767 reviews)
Cindy H
September 07, 2024
5 out of 5
Went to BB for a device to stream on. I was greeted at the door and helped by a very nice young man who solved my dilemma. Thank you so much!!!
Mark S
September 03, 2024
1 out of 5
Awful. It's no wonder Big Box stores are failing. They won't stand behind their products... 15 days for a return on a defective device. I was in the hospital when it went bad. Awful. Awful. Awful. Will stick with Amazon if I'm going to need to wade though red tape at the local Best Buy. See 'ya...
Response from Best Buy
September 03, 2024
Hello Mark,
Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We’d like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with “This is in regard to my Google review: 64155580” and share your full name, email, and phone number.
Thanks,
^Vanessa
Sashi C
September 03, 2024
5 out of 5
Friendly staff and great customer service
Sasha H
August 27, 2024
5 out of 5
Laptop I used for school crashed and so I went here for a new one. Took a minute to get an associate to help me, but that was only because there were so many running around answering customers questions. The first associate I talked to was amazing because I didn’t realize the computer I was looking at would not support the programs I needed to run for my masters work. As I was trying to figure out what to do another associate recognized I was a bit distressed because I wasn’t able to find a computer on the floor within my budget that could. She went above and beyond to find me one within my budget online but sadly they were completely sold out. She told me what the specs were so I could continue my search. You can tell their associates look at for the customers and aren’t just trying to push products. Will be coming back here in the future for my tech purchases!