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Frequently Asked Questions About Best Buy Kennewick

How do I check product availability at the Kennewick Best Buy?
How do I check my order status?
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kennewick stores’ holiday hours?

Recent Reviews

4.0
(3193 reviews)
Justin M
March 18, 2025
1 out of 5
The in store experience is excellent. The people are kind and helpful and get 5 stars. The AI sounding phone tree is a crime against humanity. Whoever set it up deserve to have a splinter in their foot that hurts just a little bit every time they step on it and an itch in the middle of their back they can't reach or ever scratch.
Response from Best Buy
March 18, 2025
Hello Justin, Thanks for reaching out and providing your feedback. We are saddened to hear that you had a negative experience with us. We would love to document your experience and help any way we can. We'd like the chance to follow up on this. To continue, please contact us on Facebook (http://facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) for further support. Please start your message with "This is in regard to my Google review: 64941563" and share your full name, email, and phone number. Thanks, ^Vanessa
Russell O
March 17, 2025
5 out of 5
Everyone I spoke with was very helpful and knowledgable
David
March 14, 2025
5 out of 5
Plenty of knowledgeable people working the floor to answer questions, and very good selection.
Vince B
March 05, 2025
4 out of 5
Friendly and helpful staff.

About Best Buy Kennewick

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