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Frequently Asked Questions About Best Buy Kennewick

How do I check product availability at the Kennewick Best Buy?
How do I check my order status?
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Kennewick stores’ holiday hours?

Recent Reviews

4.0
(3228 reviews)
Dillon
July 04, 2025
5 out of 5
I had an exceptional experience at Best Buy thanks to Torin’s outstanding customer service. I highly recommend him to anyone shopping at this location.
Rae W
June 29, 2025
5 out of 5
Best customer service in the state.
melody h
June 25, 2025
4 out of 5
good sales prices, professional, knowledgeable and good customer service.
David M
June 25, 2025
1 out of 5
Would give zero if possible. I went into this location 8 months ago needing new printer. I specifically went to this location because they are supposed to be the experts as opposed to going on line and ordering. The associate helped with picking out the printer I asked to get extra ink for the printer the associate grabbed the ink for me and it was the wrong cartridge size. We didn't run out of ink for 8 months when I tryed to refill the ink obviously didn't work. Best buy would not help no exchange or return even though it was thier incompetent employee that grabbed the wrong ink . I asked the manager for the district managers phone # he said I will get it for you disappeared for 30 minutes and would not answer when paged. I will never buy from this company again, I used to recommend them all the time not anymore. This is why everything is being purchased from Amazon or other online companies. Probably would have had better luck from Walmart.

About Best Buy Kennewick

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