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Best Buy Kennewick
Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Kennewick
How do I check product availability at the Kennewick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennewick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennewick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3282 reviews)
Ben T
October 17, 2025
4 out of 5
Friendly service. Fair prices
Kristina “
October 06, 2025
4 out of 5
Was looking for a lens cover for my camera, but nothing was available there for my camera
Preston H
September 21, 2025
1 out of 5
I submitted my laptop to be fixed by their geek squad, and they said that it was broken enough that they had to send it to the factory and that it would take no more then 4 weeks and that they would regularly update me on the progress. However, when four weeks came and went with no updates, I went in to see what was going on and they said that they didn’t have the parts they needed for my laptop so they were just going to hold onto it indefinitely. I rely on that laptop for both my college classes and for work, so I planned accordingly by dropping it off when I had a long enough break in between studies and work. However because of Best Buy’s actions, I’m losing money every day their late both from work and college that I can’t do.
Johnny
September 18, 2025
1 out of 5
I bought a brand new ZAGG screen protector for my iPhone 16e and paid $8 for a Geek Squad employee to install it. The phone screen had a big speck of dust under it, so I went back to ask them to remove it. They did an even more horrible job, and my screen protector had fraying on the sides, smudges everywhere, and air bubbles! The employee who did it did not seem very apologetic or helpful, like he hated being there. I’m very very unhappy, and I’m never going back to Best Buy to buy any of their overpriced electronics, I’ll stick with Amazon.