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Best Buy Kennewick
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Specialty Shops and Services
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Frequently Asked Questions About Best Buy Kennewick
How do I check product availability at the Kennewick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennewick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennewick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3139 reviews)
calysta m
November 19, 2024
1 out of 5
I will NEVER use the geek squad again. They told me a 48 hour resolution time for my phone to be fixed. Ended up being a week and a half :/. I had to go In 3 separate time to get updates because they decided to not call the contact number I left them….but to call the number of the phone they were fixing ?¿? I understand they had to send it off to get fixed but my issue was with the lack of communication and the rude employee named Blanca or Bianca, honestly couldnt remember cause she pissed me off so much. She should NOT be working in customer service. Shes rude,has a stank face and attitude. She’s the main reason I refuse to go back to the geek squad.
Response from Best Buy
November 19, 2024
Hi, Calysta,
Thank you for your review. I can certainly relate to your experience. It's disheartening when a service you rely on doesn't deliver as promised. In addition to the extended wait time, the lack of communication can be incredibly frustrating. We do value your feedback and want to ensure that you have a positive experience with us. So that I may properly document your interaction here on the corporate level, please send us a private message via Facebook http://facebook.com/BestBuy, Instagram http://instagram.com/bestbuy, or Twitter/X http://twitter.com/BestBuySupport that includes your full name, phone number and email address. Be sure to mention your Google review 644445152.
Warm regards,
^Pre
6HA1ZE9
November 17, 2024
5 out of 5
So far great deals on tvs
MATMATIC77
November 12, 2024
2 out of 5
I walked in with a dead ddr4 in a baggie. The 5th person knew what I was holding, the first 4 were confused when I asked for memory.
Response from Best Buy
November 13, 2024
Hello there,
We appreciate you providing your feedback on Google my Business. not having knowledgeable staff is frustrating. We would like to hear about your local store interaction, here at the corporate office.
Feel free to reach out through social media with the links below. When you are reaching out mention "Google Review 64420500", provide details about your review, along with your full name, email, and phone number.
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Here to assist,
^Jay
Tamara R
November 11, 2024
5 out of 5
Ordered online & a couple of minutes later it was ready for pickup! Great customer service!