Frequently Asked Questions About Best Buy Kennewick
How do I check product availability at the Kennewick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennewick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennewick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3344 reviews)
ZZZ Z
May 21, 2026
5 out of 5
I went in to install Linux onto my pc since I was having troubles with it only booting to the boot menus since I Uninstalled while it was still installing the version of Linux that I had put on there earlier that night. We were unsuccessful in installing Linux but the gentleman installed a version of windows that I've never seen before since he didn't want me going home with a pc without an operating system and said for come back and we could dual boot it into Linux per Mt suggestion on what I wanted to do. This was an anomaly and he handled it pretty well, it turns out this gentleman had been to my house hanging out with my brother about 14 years prior to this appointment. They also gave me a copy of my appointment and it said I was on a training day like I got the job in the week squad so that was pretty cool
GUSBRAH F
May 20, 2026
1 out of 5
Dont even bother calling. They don't answer the phone.
Response from Best Buy
May 20, 2026
Hello, Gusbrah,
Thank you for reaching out to share your feedback. We would be happy to look into any feedback you may have and document any concerns. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 154895.
Facebook (https://bby.me/ORnb4d)
Twitter/X (https://bby.me/hoSttU)
Instagram (https://bby.me/BOwm7W)
We look forward to assisting you there.
Truth T
May 13, 2026
4 out of 5
Someone is always asking if you need help. Great experience great environment