Frequently Asked Questions About Best Buy Kennewick
How do I check product availability at the Kennewick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennewick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennewick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3263 reviews)
Michael F
September 03, 2025
4 out of 5
Friendly staff.
Richard H
September 02, 2025
4 out of 5
If and when you catch a salesperson the service and their knowledge is above par. Bought 2 items recently and was impressed with the whole experience, after I got the attention of a salesperson all 👍.
Ron H
September 01, 2025
4 out of 5
Good place to buy electronics.
Ayham S
August 28, 2025
1 out of 5
I bought a Sony 5 and the warranty when I wanted to return it they were afraid of small things and when I brought everything they said no the system is not recognized.
Response from Best Buy
August 29, 2025
Hello, Ayham,
Thank you for taking the time to leave feedback for us regarding your recent interaction. I can understand expecting your return to be processed accurately.
So that we can look into this closer, please message us privately on any of the following social media platforms: Facebook (https://bby.me/csrbjt), X (https://bby.me/3j4rem), or Instagram (https://bby.me/msp1fg).
Please be sure to mention “Google review #36465” in your social media message.
Regards,
^Ravi