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Best Buy Kennewick
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Shop- Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
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Frequently Asked Questions About Best Buy Kennewick
How do I check product availability at the Kennewick Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Kennewick Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Kennewick stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Kennewick Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3310 reviews)
Homerlee B
December 26, 2025
1 out of 5
Do not buy anything from best buy in Kennewick Washington and here's why
A u s veteran purchase a washer and dryer before Christmas. On the receipt it says delivery date is December 26, 2025 between 7 am and 7 pm. The veteran needed to go to VA in walla walla Washington to get meds. He did not get the chance to take his meds because he was waiting for the delivery.
When he called to find out when it was to be delivered, the company did not have a delivery date or time. It took him over 1 hour to get to talk to a person, a REAL LIVE PERSON ON THE PHONE.
Best buy uses a financial company that don't speak or understand English. The delivery date was rescheduled with out notifications to the veteran that the new delivery was scheduled for January 9, 2026.
In the mean time, the veteran can not do laundry because he don't have a washer or dryer, and he can nor afford a laundry mat to wash his clothes. Best buy needs to go out of business if the keep treating u s veterans and any other customers like they treated the US veteran.
Kevin K
December 18, 2025
5 out of 5
Love this place great People an Asian guy I think his name is qudrik not sure but he helped me out I thought him and his manger are professionals I bought an air fryer and PS portable and pretty satisfied thank you guys
Blake B
December 13, 2025
1 out of 5
How hard is it to buy a MacBook dude I’ve been standing around for 20 minutes
Sierra R
December 11, 2025
1 out of 5
Literally the worst experience I've ever had with Best Buy! My delivery has been canceled 3 times now due to 'special requirements' and is now stuck because the delivery team hasn't changed the status from "out for delivery" and there is nothing they can do about it for another 3-5 business days even though the order is almost a month old already. I have had zero contact from anyone while trying to fix the issue and I can only ever reach a call center and ever call gives me different information and tells me the last rep gave me false information.