tic369sip ;
October 13, 2025
Produce looked fresh and colorful.
Had Geek Squad apptmt to transfer data from old laptop to newly purchased one. Went very smoothly. Cao was great! Very knowledgable and quick.
Hi, usually don’t review but the cashier’s comment following her own actions pissed me off.
I went with my husband to buy Pokemon cards. Theres two of us and considering most places have a 1 per person limit, we always assume that’s all we can get.
However the Asian cashier (couldn’t see her name) and the guy there (conveniently not wearing a name tag, sold two to the guy before us. The fact that he got two isn’t what bothered me. He’s pretty lucky if anything. But when it was our turn to get rung up, she was extra meticulous to say we could only get one each AND it had to be on separate cards. We didn’t even ask for more, so the fact that she went out of her way to give us that bs when she just sold two to the guy before us, was extremely unprofessional.
Not sure if the receipt number says who the cashier is but I’ll post it for reference.
Next time, it’s fine if you sell more to other people, but don’t turn around and be a hypocrite to people who didn’t even ask for extra.
Response from Best Buy
October 11, 2025
Hey there.
Thank you for your review, Karen. We can understand how you are feeling regarding this recent experience at our location. We would love to learn more about this situation. Please feel free to reach out to our support teams on social media, so we can better assist you.
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When reaching out, please mention it is regarding your Google Review 54240.
Kindest Regards.
Hasan was very professional, polite and respectful. He took my laptop for testing and answered all my questions patiently