Best Buy Lynnwood

Bait-and-switch pricing. Three confirmed orders, three cancellations, three price increases. I ordered a monitor at $1,349. Received email confirmation. Best Buy cancelled, claiming “fraud.” No explanation, no opportunity to verify. After cancellation, the price jumped to $1,499. I reordered—this time with a customer service rep on the phone who confirmed my order. Received confirmation. Cancelled again. Price then jumped to $1,819. Ordered again, confirmed again, cancelled again. Total price increase: $470 (35%). Every cancellation was followed by an immediate price hike. A human representative directly confirmed one of these orders, so this wasn’t just an automated system glitch. I have confirmation emails, cancellation notices, and records of my customer service interactions. I’ve filed complaints with the BBB and state Attorney General. If your order gets cancelled for “fraud” and the price conveniently increases afterward, you’re not alone.

Do not use their install for appliances. When we got our appliances first installed we had to fix the installation of our dishwasher ourselves when they didn't property connect it to the overflow vent. Now, years later discovering they did not connect and vent our over the range microwave to the outside vent. The sales people were fine, quality of installation can not be trusted.

Service was mediocre at best, bought a brand new TV. They didn't tell me had been opened and the parts taken from it, absolutely no way of contacting the store without having to drive back. No offer for a discount or anything for my trouble, people that loaded the TV gave mixed responses as to how they wanted it in the vehicle. Just overall kind of a lousy experience.

Easy to find gadgets and appliances if u know what you want ! Staff is very courteous and helpful!