Best Buy Lynnwood

SCAM ALERT🚨 Best Buy routinely sells items they don’t have in their inventory; they provide a fake pickup or delivery date; and then they keep your money until you do something about it. If you call them for support, forget about it! To quote Best Buy’s call center: “No, we don’t make things right for our customers; that’s just not something we do at Best Buy. Sorry, but I do understand your frustration.” Skip Best Buy, skip the hassle.

Heads up they won't price match the manufacturer's website nor Amazon if the seller on Amazon IS the manufacturer. Almost like they just DON'T actually price match...

Expensive

Today was a terrible day, and the experience was even worse. Their refund policy is absolutely awful. We had to exchange the item because Best Buy only offers store credit; no refunds, even if you have all sorts of paid memberships or whatever. So, we ended up buying a brand we didn't plan on because the laptops I wanted were out of stock. We had to get a more expensive one. Yeah, we got better specs, but it was still a pointless waste of money. It's not a happy customer experience when you don't get what you want, even after spending money, right? When I asked if there was any way to get Razer laptops, one of the employees said, "It's not magic to make it available, lol." So, I told him to get a manager because talking to these kinds of employees is a waste of time. Being professional is a skill and requires manners, which they don't have. I don't want to name names, but yeah, they're out there. Daniel and I had a good chat where I was a bit firm about my refund, and he listened patiently, even though they all lack technical knowledge about gaming computers and gamers' specific needs, which is fine by me. Anyway, I've bought another one now. Let's see how it goes.