Big box at its friendliest - really helpful, store was clean and they had everything I needed. Minus one star for the rude associate who wouldn't help me get a TV of the discount shelf...
Johnathan P
October 18, 2025
This location lied about availability of pre-order bonuses when asked specifically if they knew there would be enough, they said yes. Upon launch day not only did they not have the game in stock, but even when they finally got it in, they then said they did not have enough of the pre-order bonus in direct contradiction to what I was told in order to get me to pre-order with them.
It would have been acceptable to be told I was too late to get the pre-order bonus, but instead I was lied to in order to get my business.
Christopher “
October 04, 2025
Purchased Webcam n mic. Upon entering store we were greeted by the door person. It took over 20 min to locate an employer and guess which one? The door greeter. 45 min spent looking around in circles bc no one was there to help. Terrible customer service. Will order online from now on and pickup or ship to door
Response from Best Buy
October 04, 2025
Hello, thank you for sharing your experience with us. Being able to get assistance with the products you need is definitely important. Can you please reach out to us on Facebook (https://bby.me/ebtrq7), Twitter/X (https://bby.me/swind6), or Instagram (https://bby.me/93hhhp) with more information about your experience? Please begin your message with "This is regarding my Google Review #51572".