Best Buy Marysville

The workers don't know anything about what they sell. Never going again.

I went onto this Best buy and I was looking for a microphone for my Alpine head unit in My truck and I asked for help with finding what I needed and the lady at the door didn't even know what it was and to make it worse I I was thinking too my self how the hell does she not know what it is she wasn't even checking with her coworkers to see if they could help me total ways to help and time

It costs about $50.00 to get a $10.00 microwave lightbulb replaced under warranty at bb. My experience with bb. We bought an over the range microwave, range and dishwasher from bb and we signed up for their "Total Member" service for extra warranty and service. In less than 1 year of use, the interior lightbulb went out. I called to obtain just the lightbulb and after 1.5 hrs on the phone (taking with 4 different people that kept transferring me around to different departments, but didn't tell me which option to pick off the new phone tree) I was told that they can order it, but it must be done using the Tech service and that's a $49.00 cost (plus 9.?% tax right). I already had the old one out and only needed a new one and I was going to install the new one myself. I asked them to ordered it and I'd pick it up and install it myself, but it would still be $49.00 plus tax. Once we found the part number I ordered it off amazon and put it in myself. We will be avoiding them in the future and not renewing the total member service due to their horrible customer service and policies.

The asian employee can’t do his job right. Overall 0/5.