I bought my laptop and Samsung phones from them and with the membership they have helped me with anything that goes wrong
Came to buy a new tv and was helped promptly. Fastest shopping trip ever!
The new tv is great and already set up and running
My phone was going crazy, saying I had all kinds of viruses in malware, and the guy in there, at best buy, took a look at my phone, took him five minutes, and thirty dollars, and I was out the door I was a happy camper
Did an online return, excellent customer service.