These people are incompetent. The worst customer service I have experienced. They have one of the most simple jobs on the planet, but can’t seem to function in a meaningful way.
Completely incompetent. I ordered a product online and was told it was ready to pickup, my designated pick up person who is an employee on the clock went in to get the item. They said the item isn’t available or ready even though we were told it was online. They said they will call higher ups and figure it out and come up with resolution. They never called, I am currently going on two hours attempting to communicate with anyone that might be able to help. Most incompetent people and systems I’ve personally delt with. If you have an alternative source for whatever you need, I highly recommend doing so to.
I had a great experience with Best Buy! The staff was friendly, helpful, and professional, and they made the whole process easy from start to finish. I really appreciated the customer service and how willing they were to answer my questions and make sure I got what I needed. Everything went smoothly, and I’m very happy with my experience. I would definitely recommend Best Buy to others and will be shopping there again!