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Best Buy Olympia Capital Mall
Services Offered
Geek Squad Services
Apple Shop
Windows Store
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
Google Home Experience
Find Items in This Store
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Frequently Asked Questions About Best Buy Olympia Capital Mall
How do I check product availability at the Olympia Capital Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Olympia Capital Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Olympia Capital Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Olympia Capital Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3394 reviews)
Richard L
April 03, 2025
5 out of 5
Never had a problem yet
Rohan B
April 02, 2025
1 out of 5
Wasted time repeated. Sold wrong processor motherboard combo. As per usual only solution is spend more $
Response from Best Buy
April 02, 2025
Hello, Rohan,
Thanks for reaching out and providing your feedback. Getting the right items for your computer build is very important, so I can understand your disappointment. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64998216". Please send us a private message or DM with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Brandon B
April 02, 2025
1 out of 5
Made a service apt to have my phone battery replaced. It’s the closest place to have the work done, even though it’s an hour and a half away. I showed up early, and was told they didn’t have any techs that could do it, as they were all off in 15 minutes. Meaning, the time scheduled for the repair was never going to work. They were absolutely remorseless, and just blamed their system. God awful customer service. It was a three hour round trip wasted. Absolutely garbage.
Response from Best Buy
April 02, 2025
Hello, Brandon.
As important as time in, I can definitely understand your feelings regarding this situation. If you have a minute, please reach out us to in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). We would be more than happy to help assist as well as document your experience. When you message us, please include your full name, phone number, email, and a copy of your Google review number #64996399. We look forward to working with you.
Best,
^Allison
Miranda C
April 01, 2025
5 out of 5
Great customer service