Frequently Asked Questions About Best Buy Olympia Capital Mall
How do I check product availability at the Olympia Capital Mall Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Olympia Capital Mall Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Olympia Capital Mall stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Olympia Capital Mall Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(3342 reviews)
Sue H
January 21, 2025
1 out of 5
Google suggested I review this store because I "visited" it. I just want to say that I did not visit this or any Best Buy. I am on a life-long boycott of all Best Buy stores for their terrible customer service policies. I buy my electronics elsewhere for about the same prices. I really don't know how this specific store is since I refuse to step foot in any Best Buy store.
Jason F
January 19, 2025
3 out of 5
Staff weren't very knowledgeable and had to google some questions I had. Otherwise not bad. Prices were fair and pretty good selection.
Response from Best Buy
January 19, 2025
Hello, Jason,
Thank you for taking the time to reach out on Google with a review. We are committed to offering knowledgeable in-store service for all your tech-related questions. We would love to document any feedback you might have and to provide assistance if possible. Please reach out privately on social media with your name, phone number, and email. Please mention Google Review 64707780 in your message. You can find us here:
Twitter(X):
https://twitter.com/bestbuy
Facebook:
https://www.facebook.com/bestbuy
Instagram:
http://instagram.com/bestbuy.
Kind Regards,
^Ryan
Alex D
January 16, 2025
1 out of 5
Geek squad is terrible and the employees are very rude they need to remove themselves from Apple care coverage locations
Response from Best Buy
January 17, 2025
Hi, Alex,
Thanks for taking the time to leave a review here on Google. This is far from the feedback that we strive to hear about our Geek Squad employees.
If you require additional support, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
When reaching out, please mention the phrase “Google Review, Convo #64689718” in your message.
Regards,
^Ravi
Ritzz H
January 12, 2025
4 out of 5
I feel like a lot of floor workers.just don't really want to help you. Some look at you and just walk away. Sad!