Excellent all the way around. Customer service prices
Trying to get information about a product in this store. The boxes don’t have any descriptions of the product so if you try to investigate instead of sending someone over to help you, they send over a security guard to kick you out. They have many associates standing around, sitting on their cell phones and not helping you.
Response from Best Buy
March 31, 2026
Thank you for taking the time to share your feedback. We understand how important excellent customer service can be, and we would like to take a closer look into this with you to document any concerns you may have. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 137034.
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We look forward to assisting you there.
You can't call and talk to a human, they install speakers and Amp in my truck and a couple months later I fold up my back seat to find the Amp just flopping around behind the seat not bolted down
Response from Best Buy
March 21, 2026
Hello,
Thanks for leaving your feedback. It's unfortunate that your Amp was not secured properly. We get why that would be concerning. We would like to get some more information regarding this matter. Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 133116 in your message to us.
X: https://bby.me/qXM9X7
Facebook: https://bby.me/UHRRKJ
Instagram: https://bby.me/QOt2C5