Best Buy Northgate

No pre-owned apple products available at this store

It's a Best buy and they have all the electronics and these little gadgets and seem to have specialist always. They have great programs here and always seem to be overstaffed can't really complain about this place

I have never encountered such terrible customer service. I bought an expensive neck air conditioner for my wife who works in a very hot kitchen. When we opened the box and turned it on, we were a little disappointed with it. It just didn’t blow cool air like it claimed to so we decided it wasn’t worth the $300 price tag. I brought it back 17 days later, only to find out there is a 15-day return policy. The cashier said “Because it’s an expensive item, they probably won’t make an exception and give you a refund.” I figure, well, store credit would be fine I guess. The manager then said he wouldn’t even give me store credit because it was open. Even though it was in perfectly new condition. Well obviously it’s open, how else would I find out whether or not it works well??? I just left the thing there, and left completely baffled. Feels like the business model is to sell stuff that doesn’t work, and make the return window way shorter than any other retailer so they can keep the money when people are caught off guard. Will never give Best Buy another dollar.

Adorei conhecer a bestbuy ! Fiz várias compras! Pena que eu não tinha um número de telefone americano para receber o cashback... a bestbuy podia usar o email como referencia para cashback... acabei perdendo 400$ ... fiquei triste com isso porém adorei os produtos que comprei. Recomendo a bestbuy a todos para compra de eletrônicos. Ótimo atendimento.