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Frequently Asked Questions About Best Buy Northgate

How do I check product availability at the Northgate Best Buy?
How do I check my order status?
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northgate stores’ holiday hours?

Recent Reviews

3.8
(3045 reviews)
rob c
May 12, 2025
1 out of 5
I tried calling the phone #. The phone tree doesn't work. I also tried to schedule a geek squad appointment in June(3 weeks out). the system won't let you do this. What a cluster F.... terrible customer service.
Gavin O
May 06, 2025
5 out of 5
Very helpful employees and helped me find everything I needed for my pc upgrade!
Trevor M
May 01, 2025
1 out of 5
Usually have great things to say about Best Buy, but seems like this location has gone far downhill.. Tried to return something a few days past their 15 day mark and the store manager just said no for a defective product. What happened to customer service? Most companies allow things to be returned with a little more grace. I will be passing this information along next time I receive an NPS email. Do better!
Ben
April 30, 2025
5 out of 5
Guys in the computer section helped me pick out an awesome keyboard.

About Best Buy Northgate

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