Scheduled and pre-paid for a dash cam install. Best Buy confirmed the day before and the day of. I took the day off so I could be at the appointment, which they cancelled when I arrived because "all the techs called in." Which happens, I guess, but the rudeness and lack of apology from the bearer of this news really was crappy. Dial me dissatisfied.
Excellent service here!
Thank you Paul!
....for solving device connection issue,
Geek Squad here knows their stuff!
Thanks Kristian for help with Moto G Power phone.
Thank you Best Buy Northgate!
I would like to personally thank Justin and Nick from Geek Squad at this Best Buy location for setting up my front and rear dashcam in a professional and smooth manner. I highly recommend their service to anyone in need of Geek Squad assistance.
Went to bestbuy thinking I hadn't shopped here in awhile and I had a gift card. Saw some JBL bluetooth earbuds that was on sale for $34.99 and it caught my interest for it's bass emphasis and mind you all the boxes where in this shelf. Came out to over $100.00 and after explaining they were all and only on that shelf he said sorry it was all placed wrong there and went straight into their $50 membership pitch without a care. I walked upstairs to Target and bought headphones there lol.
Response from Best Buy
March 27, 2025
Hello, Johnny,
Thank you for leaving us a review. As a consumer myself, I understand the importance of ensuring that products are positioned accurately and priced appropriately. We appreciate your feedback, and would like to formally document your interaction in our corporate system. If you could, please reach out to us via social media. Our team would be happy to assist you on any of the following platforms:
Facebook (http://facebook.com/BestBuy)
Twitter/X (http://twitter.com/BestBuySupport)
Instagram (http://instagram.com/BestBuy)
Kindly mention the phrase "Google Review, Convo #64976496" when reaching out via social media.
Thank you,
^Ruby