Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(3122 reviews)
Ina D
October 08, 2025
5 out of 5
Great customer service. Thank you Michael B. from Geek Squad for all your help.😁
Ruth A
October 06, 2025
1 out of 5
Unbelievable, it is Unbelievable the ineptitude of geek squad team.
You have no way to help. I tried 10 times already, and no one know how to answer or help to solve the problem. And it is a warranty.
Response from Best Buy
October 06, 2025
Hello. Thanks for reaching out. We would like the chance to learn more about your experience with Geek Squad and help assist in any way possible. If you have a chance, please reach out to us on Facebook (https://bby.me/jc1aw6), Twitter/X (https://bby.me/ieks0c), or Instagram (https://bby.me/379hz6). Please also include Google Review number 52486. Thanks!
Kieth H
October 06, 2025
5 out of 5
The atmosphere was the people there's were friendly and helpful they helped me with what I needed and they knew what type of service I needed which made the visit more enjoyable they knew what type of product I needed abd they were friendly and help the service performance was extremely helpful
Dalal A
October 03, 2025
1 out of 5
Person who appears to be the manager or leader of the back of store warehouse is extremely rude and hostile towards people following Best Buy’s own instructions.