Tenzin l
September 08, 2026
Staff name Hameed, he was very helpful, welcoming and given clear explanation about the things. We were satisfied and looking forward to come back again.he was a qualified staff in best buy.
Thank you Hameed.
Brian R
September 06, 2026
I feel like Best Buy presents a vibrant atmosphere to their customers. They also have a wide variety of electronic equipment, and other items in their inventory that is very attractive to the customers. The staff are friendly, and helpful.
Can't talk to a person on the phone. Looking at devices in person, I was accosted by two annoying and persistent AT&T salespeople
Extremely dissatisfied/ disappointed! Placed an online order 08/12/26 for 2 TV's (1) 85" (1) 55", scheduled for delivery 08/28/26. Received an email every other day confirming our upcoming appointment listing the 2 TV's on order. Day of delivery, window of time given 11a-3p. Received call from delivery driver stating 85" TV did not make it on the truck, we can only expect 55" TV - 1/2 our order. Called the help line, after 30 minutes on the phone and a transfer to anther department, they shared it is an availability issue on their end. Not one single email, call or notification there is an issue with our order. They can not reschedule for another 24-48 hours. As the already frustrated customer, I would need to keep calling back to reschedule. Asked for someone to call me, absolutely refused, claimed it is not their process and there is not a single person in the company that can do anything else, their computer system would not allow any further service of any kind. Best Buy made the error, yet it is on the customer to resolve. Our construction company will never give Best Buy any business in the future and certainly not me personally.Date of reschedule 09/01/26 - after waiting all day, TV still NOT DELIVERED - received an alert showing order as completed. Now sitting on hold again - an hour long.
Response from Best Buy
August 29, 2026
Hey,
Having delivery is upsetting. Let's discuss this matter. Please feel free to connect with us through a private message on our social media page. When reaching out, please mention review #214781.
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