Lesley K
November 24, 2025
Please say "I'm sorry, I don't know what that is" when you don't know. Giving incorrect information, or gaslighting the customer totally, has significant ramifications. No one cares if you don't know everything - it is OK! We are all human. Thanks to all in customer service. It's not easy to deal with people all day long. Your misinformation today cost me a day's work and left me stressed out and scrambling for options. Eight hours later, I found what I needed right back at Best Buy, after being told you no longer carried it in the store.
Emilio helped us a find a great deal on a tv and was super helpful answering our questions!
Always have what we are looking for.