Best Buy Northgate

I went in considering a purchase and had them price check at the register. I informed the cashier that the price was too high at which point they told me if I signed up for a Best Buy credit card up to $20 of that first transaction would be covered. I spent 15 minutes waiting for them to get the credit card sign up done. Come to receive my bill 2 to 3 weeks later and there’s no credit. Instead, I receive a coupon that expires to make another purchase. I have no need for another purchase and that is not what was communicated to me when I signed up for the credit card. I contacted city who issued the credit card to make it Right who pointed me to Best Buy who pointed me to city. All in all I’m an hour and a half in trying to get what was communicated to me as part of this promotion. I’m hoping to connect with the manager to make this right.

From AI calling to the greeter annoying you, to the ATT sales solicitor, I don't think im ever gonna shop at best buy again

Excellent service and variety of products

cancelled my delivery without a call or email. Also the 12 hour delivery window is truly unhinged.