Best Buy Northgate

Fernando in the audio department was so helpful and knowledgeable when we were looking for our new tv and home theater system. We learned exactly what we needed to and he took the time to come out for a consultation to perfect our idea. He was professional and so awesome to work with and he went out of the way to add every coupon and savings possible. We highly reccomend Fernando if you go to best buy and are looking for a complete theater room.

Stood around for over 10 minutes waiting for help opening something despite it being an empty store. Someone said they would send someone and they never came. Employees were just on their phones the whole time

I don’t leave reviews but the associate literally tricked me into trying to sign up for the Best Buy credit card (they don’t make commission but to my knowledge they are very pressured to get people to sign up). Usually associates ask if you’d like to sign up for the credit card but she just said “let me save you money” and implied it was a discount of some kind. Because I was purchasing insurance I thought they needed my social security number, but no- I only realized once she said “you can cancel it right after” but I had already entered my number. I told her I didn’t want to do it and she just kind of waved me off and then got on the phone and said some guy said they couldn’t do it. I wasn’t going to leave a review because I thought that was the end of it but I looked at my credit score and saw a hard inquiry. Don’t ever let them talk you into putting your social in unless you actually want the credit card.

Great customer service, got immediate help from Peyton and although they didn’t have it I ordered it online and was done.