Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(3318 reviews)
ladonna r
November 11, 2026
5 out of 5
Niel at northgate Best Buy devoted his time to
my friends little four year old son answering questions about electronics He was kind and patient
Eva V
November 10, 2026
5 out of 5
Spent a while here with your wonderful and sweet representative Chris the other day, Verizon gave me some roadblocks but he stuck them all out and made sure to help me until it was finished! Also his tapdancing skills are incredible. Went home with a new iPhone :D
Kendra W
November 09, 2026
2 out of 5
I’d like to be able to make it 5 feet into the store before I have a blue shirt stopping me and asking if I need help finding anything. At least let me look at something before I’m hounded with questions. Really hope not all Best Buy’s are like this.
Response from Best Buy
November 09, 2026
Hello, Kendra,
We can understand the importance of you being able to shop at your own pace in our stores. Being approached before having a chance to browse, yourself, can understandably cause frustration.
We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on one of our social platforms:
Facebook ( https://bby.me/K54zQU)
Twitter/X ( https://bby.me/EiEtNb)
Instagram ( https://bby.me/CLuW1i)
Please be sure to mention your review, #252703.
Steve H
November 08, 2026
5 out of 5
Very easy to order online and pick up in store. Once there, the person at the door welcomed me in and steered me to the order pick up counter. The employees there were courteous and efficient. In moments I was out the door with my order.