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Frequently Asked Questions About Best Buy Northgate

How do I check product availability at the Northgate Best Buy?
How do I check my order status?
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northgate stores’ holiday hours?

Recent Reviews

3.8
(3299 reviews)
Sophia L
October 12, 2026
1 out of 5
Employee Acted like I called him the n word when all I asked is if they might be getting pokemon cards in this week. You can't call or check stock online so I have to ask.
Response from Best Buy
October 12, 2026
Hello Sophia, We’re really grateful you took the time to share your experience with us. Your feedback matters, and we want to make sure it’s fully documented so we can continue improving. If you’d like to connect with a representative directly, please reach out through one of our social media channels listed below and include your Google Review #236638 in a private message. We’re here to listen and help however we can. • Facebook (https://bby.me/Viw7gJ) • Twitter/X (https://bby.me/EGu5PP) • Instagram (https://bby.me/V2LjWt)
Zainab C
October 09, 2026
5 out of 5
Excellent
Bobby H
October 05, 2026
1 out of 5
Wish you could give a zero star review. This has to be their worst store in the area. Lazy employees who love to talk back to customers. Add to it they got rid of curbside pick up claiming it was only because of covid. Save your money and shop somewhere else with decent staff.
Mary H
September 30, 2026
5 out of 5
Excellent customer service from Isabella! Thanks for your help and for your patience! Finally i’ve got my Camera and also because of you i understand how important is the Warranty 🚀❤️🫶🏻 thank you!!

About Best Buy Northgate

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