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Best Buy Northgate
Services Offered
Geek Squad Services
Camera Experience Shop
Apple Shop
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Samsung Experience Only%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cstyle%20type='text/css'%3e%20.st0{fill:%23FFFFFF;}%20%3c/style%3e%3cpath%20d='M12,23c6.08,0,11-4.93,11-11c0-6.08-4.93-11-11-11C5.92,1,1,5.92,1,12C1,18.07,5.92,23,12,23z'/%3e%3cpath%20class='st0'%20d='M11.56,7.17v9.66h3.06v-0.87h-2.18V7.17H11.56z'/%3e%3cpath%20class='st0'%20d='M8.48,9.81c0.73,0,1.32-0.59,1.32-1.32c0-0.73-0.6-1.32-1.32-1.32c-0.73,0-1.32,0.59-1.32,1.32%20C7.16,9.22,7.76,9.81,8.48,9.81z'/%3e%3cpath%20class='st0'%20d='M12.44,2.8c-0.12,0-0.33,0-0.44,0c-5.08,0-9.21,4.12-9.21,9.2c0,2.46,0.96,4.77,2.69,6.51%20c1.74,1.74,4.05,2.71,6.52,2.71c2.46,0,4.77-0.97,6.51-2.71c1.73-1.74,2.69-4.05,2.69-6.51v-0.42h-6.57v0.85h5.7%20c0,0.02,0,0.11,0,0.13c-0.28,4.35-3.92,7.78-8.32,7.78c-2.23,0-4.33-0.86-5.9-2.44C4.52,16.33,3.65,14.23,3.65,12%20c0-2.23,0.87-4.33,2.45-5.9C7.67,4.52,9.77,3.65,12,3.65c0.1,0,0.33,0.01,0.44,0.01V2.8z'/%3e%3c/svg%3e)
LG Experience
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Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(3252 reviews)
Makenzie K
May 25, 2026
2 out of 5
Disappointed, called this location ahead of time to see if we could recycle an old TV here. Was told they would recycle TVs under 45in for free, and over 45in for a $30 fee. We dont have a car so we coordinated with a friend to bring our old 65in for recycling. We arrive with the TV and they tell us they dont accept anything larger than 55in
Really dont understand why that wasnt specified when I called them prior to this. It was a hassle to find another way to dispose of our old TV at the last minute, since we had limited access to the car :(
Response from Best Buy
May 25, 2026
Hi Mackenzie,
Thank you for your review. Having been told you could recycle your TV to then be told they do not accept it is understandably frustrating. This is never the kind of experience we want our customers to have. We would appreciate the chance to follow up here and ensure this is addressed and formally documented.
Please feel free to reach out to our support teams on social media, so we can better assist you.
- Facebook (https://bby.me/ts12qG)
- Twitter/X (https://bby.me/ux0eLF)
- Instagram (https://bby.me/EB2TX2)
When reaching out, please reference your Google Review 156958.
Nathan P
May 23, 2026
1 out of 5
Never gave me my promotion product or even mentioned it when I checked out.
Ted P
May 22, 2026
1 out of 5
We went there at 7PM. Asked to talk to a sales rep about wireless speakers. We waited over half an hour while workers were walking around the store aimlessly (or so it seemed) asked a couple of them if we could get some help, the ignored us. Said someone was coming. Nobody showed up.
Chris M
May 19, 2026
2 out of 5
Went to the Geek Squad for an appointment and it was basically useless. Had to go back two times because one of the guys on the phone told me to just drop in. Got there day of and they don't take drop ins so then made an appointment which is what I wanted to do in the first place. Then I get there and the guy told me everything I already knew. Worse than useless because gas is so expensive right now.
Response from Best Buy
May 19, 2026
Hello,
Not having a great experience with our Geek Squad is upsetting. Allow us to hear more about this experience. Please mention review # 154616 when connecting with us on a private social media link.
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Twitter/X (https://bby.me/UoBQbQ)
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