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Frequently Asked Questions About Best Buy Northgate

How do I check product availability at the Northgate Best Buy?
How do I check my order status?
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northgate stores’ holiday hours?

Recent Reviews

3.8
(3255 reviews)
Niah S
June 22, 2026
4 out of 5
Upon arrival, there was a customer walking ahead of me into the store, and there was a greeter posted at the front that assisted him. I already knew what I needed and where it was, so I went straight to it. I got the last micro USB cable, and it was on sale! I got to the checkout line, and there were 3 register lights on, but only one cashier at the time. That one cashier turned to tell another associate to come to his register, as he was already with a customer. When he did, he waved me over to come to the register. I was not greeted by him, as he was engaged in a walkie conversation. My item was scanned, and I paid. He gave me the receipt, and told me to have a nice day, and I replied the same, then I left. Great items and prices. However, great customer service is key.
Ariel V
June 21, 2026
5 out of 5
Easy with the warranty we brought back a 3D printer and was able to use warranty without having to call and we upgraded to a new 3D printer
Harry M
June 19, 2026
2 out of 5
Tried to call to see if they sell cell phones and if so, what type. They only have an AI agent, and it told me it couldn't talk to me about phones and hung up on me. Waste of time. Fire the AI phone. I will go elsewhere.
Response from Best Buy
June 19, 2026
We understand the frustration when unable to get the support you needed over the phone. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/bzjcQ6), Twitter/X (https://bby.me/wWluVe), or Instagram (https://bby.me/92gPrV), and mention your Google review, 174717.
Nathan
June 19, 2026
5 out of 5
Great experience shopping here i bought the new S26 ultra from here and they were very informative and didn't try to push the most expensive phone on me. They also price matched a discount that saved me$200 a week after my purchase.

About Best Buy Northgate

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