Best Buy Northgate

Do you guys repair DJI drones?

The only saving grace was Joaquin at the Geek Squad desk. Was essentially blown off by a couple blue shirts, but I needed a case and screen protector for my new-to-me (refurb) S23. The micro-managing supervisor (I'd hate to work there) told me that if I didn't see anything on the shelf in the overwhelming sea of options marked as for an S23 they didn't have it. After resorting to using the website, and having my friend help me search for the case that easily came up after a quick search that would've been available to the first guy, I finally found a couple that came up but they're technically for S25. Note that they use electronic shelf tags that can be lit up to help find the specific product on the shelf, so assuming they work properly, what took us 10+ minutes would've been nearly instant with the help I had requested. Then when I had to find a screen protector and was blown off again, I resorted to the Geek Squad because at least they might look up stock or give me alternatives and there wasn't anyone waiting for help. Because of Joaquin, and ONLY because of him, I'll come back to look at the TVs I was hoping to look for today. I was so irritated by the other two employees I couldn't be there any longer. It was a busy day, but I was patient, polite, and willing to wait but still got terrible service from the floor. I work retail and there's simply no good excuse for this behavior.

Worse and customer service ever.

I came for a pickup, I was in and out. Front door staff friendly as well