Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.8(3293 reviews)
PROLIVE 4
September 27, 2026
5 out of 5
Хороший магазин, переодически пользуемся для приобритения разной техники.
Pariona C
September 27, 2026
5 out of 5
I went to buy a laptop and the service was friendly from start to finish. The staff was professional and always willing to help. Prices are reasonable, and overall it was an excellent experience. Highly recommended.
Ryan C
September 22, 2026
1 out of 5
I don't understand why this location or any location still exist as a brick & mortar location. You never have ANY of the things listed on your website. You should just be an online-only retailer at this point.
Response from Best Buy
September 23, 2026
Greetings, Ryan,
Thank you for taking time to write a review. We want your shopping experience to be a great one, including getting the right product, quickly. We would love an opportunity to offer any help you may need. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, #225648” when reaching out on social media.
Nelle
September 22, 2026
5 out of 5
It was great. They fixed our problem at no charge 😀