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Frequently Asked Questions About Best Buy Northgate

How do I check product availability at the Northgate Best Buy?
How do I check my order status?
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northgate stores’ holiday hours?

Recent Reviews

3.8
(3257 reviews)
D S
June 05, 2026
2 out of 5
Their laptop department will oversell you and pressure you to get the Best Buy credit card claiming it’s free and will expire if you don’t use it-no consequences. Except that it’s $120 a year if you don’t cancel it. Already an expensive purchase and will take more of your money if you fall for the credit card plot.
Barnaby
June 05, 2026
1 out of 5
Absolutely the worst service, will never, ever, buy anything again from Best Buy. We bought a washer/dryer set and paid for installation. After a week, crew showed up and said they couldn't install a side vent and we would need to reschedule. 10 days later, another crew showed up and said they were not qualified to install a side vent, nobody noted this in the order, we'd need to reschedule again. I called customer support and they said we'd need to wait another week AND pay extra for another visit. They refused to admit they had made a mistake or find an earlier time to finish the work. Zero consideration or ownership of terrible service.
Kaeli D
June 01, 2026
5 out of 5
Good experience
Jessica M
May 31, 2026
5 out of 5
This is my favorite Best Buy store! Super friendly and helpful staff, the story is clean and organizes.

About Best Buy Northgate

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