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Frequently Asked Questions About Best Buy Northgate

How do I check product availability at the Northgate Best Buy?
How do I check my order status?
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Northgate stores’ holiday hours?

Recent Reviews

3.8
(3078 reviews)
William C
July 15, 2025
2 out of 5
Poor check-out set up, which led directly to poor customer experience. All three lines ending at the same place isn't as effective as it sounds. For example, waiting for at least 5 minutes in the "online orders" line just to get cut off by the general check-out line. The cashier ignored me when I tried to speak up, and played it off when I brought it up again at my checkout that he let his friend cut in front of me, so maybe the cashier simply isn't trained in customer service and was just filling in. Either way, not a pleasant experience.
Lauren R
July 14, 2025
1 out of 5
It depends on who helps you. Some People are great. Others downright nasty.
Lucy B
July 11, 2025
1 out of 5
This location has the worst customer service I’ve ever experienced. I’ve gone here several times and every time, I am reminded that everyone who works here is either incompetent or uninterested in doing their job. Sooo many people working, but nobody to help. That guy at the front door who asks you if you need help - he’ll be sure to not help you.
Kenji L
July 09, 2025
1 out of 5
Fake price match horrible customer service. Doesnt price match xboxs with microsoft???

About Best Buy Northgate

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