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Best Buy Northgate
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Camera Experience Shop
Apple Shop
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LG Experience
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Frequently Asked Questions About Best Buy Northgate
How do I check product availability at the Northgate Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Northgate Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Northgate stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Northgate Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
3.9(2919 reviews)
Dan M
October 11, 2024
1 out of 5
One of the worst experiences purchasing a washer and dryer. Absolutely do not try to order washer dryers from best buy, go literally anywhere else. Best Buy/Geek Squad schedules all the appointments separately - delivery, installation, haul away - so we had people come to our house to install but the washer dryer had a different delivery date. They then changed delivery dates multiple times, nothing lined up, they kept bumping the delivery date out by 5-7 days. Best Buy customer service did not know what was going on, nor did Geek Squad, no one on their end seemed to communicate at all, the delivery/installation chain seems completely broken. 0/10 would never recommend purchasing Washer/Dryers through best buy, one of the worst customer experiences I have ever seen. Go anywhere else.
Response from Best Buy
October 11, 2024
Hello, Dan,
I appreciate you taking the time to share your feedback with regarding your experience and for choosing us for your appliance purchase. Getting new appliances is really exciting, and it’s saddening to learn about what you’ve experienced with this purchase. We try to pride ourselves in ensuring we provide great customer service, and I would be reaching out to someone as well if it were happening to me. I’d like to get this looked into further for you.
First, will you please send us more details? Please write us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www. facebook.com/bestbuy) with the details of your situation, the order number, your full name, phone number, and e-mail. Also add Google Review 64300343. We look forward to hearing from you.
Sincerely,
^Deysha
Paul J
October 06, 2024
4 out of 5
Easy
Amy B
October 05, 2024
5 out of 5
Only Best Buy to have what I needed. Ordered from a different Best Buy, drove here immediately...amazingly simple process.
Janelle B
October 05, 2024
5 out of 5
Had everything I needed and need