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Frequently Asked Questions About Best Buy Silverdale

How do I check product availability at the Silverdale Best Buy?
How do I check my order status?
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Silverdale stores’ holiday hours?

Recent Reviews

4.1
(2806 reviews)
Miles D
January 26, 2025
5 out of 5
Got in and out quick!
nicholaus C
January 03, 2025
2 out of 5
Went in to buy a dashcam...no one was there to assist UNTIL I was getting ready to leave. No price on the Dashcam I was interested in as well. Workers too busy talking with each other.
Response from Best Buy
January 04, 2025
Hello, thank you for taking the time to reach out to us, and share your experience, here on Google. I also like to know that my in store shopping trips will be fast and efficient. Can you please reach out to us on one of the following platforms with the information below, as well as more detail about your experience, so that one of our specialists can continue documenting this for you? Please begin your message with "This is in regards to my Google Review 64641179". Full Name E-mail Address Phone Number Regards, ^Josh Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/bestbuy)
Kristen P
December 31, 2024
1 out of 5
After multiple phone calls, couldn’t figure out how to actually get in touch with the store so maybe this will work. After buying a new tv and spending roughly $400 on a mounting service (not including the mount itself), my delivery and install was scheduled 10 days out. Received an email confirming the appointment and giving me a precise 4 hour window the morning of the appointment. Fast forward to the tail end of the appointment window, my appointment was some how needing to be rescheduled. Soonest they could reschedule (unknown cancellation), was another 9 days out…. Zero explanation, zero assistance with discount or anything. It’s been a while since I’ve had to buy a TV and I will be sure to do everything possible to never go through Best Buy services/scheduling again. Terrible customer service. Couldn’t even get a phone call that my appointment was being cancelled.
Response from Best Buy
January 02, 2025
Hi, Kristen, Thank you for taking the time to share this review here, although we hate to hear your appointment has been rescheduled multiple times. We would be happy to see if we can help in any way. To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64630503. We look forward to hearing from you! Regards, ^Katie
Steve A
December 28, 2024
2 out of 5
I went in to get a patch cord. One employee told me the cord I wanted was "over there" and pointed in a general direction. I went there. There were some cords, but most of the product placement was empty. I don't know if this was a stocking problem, but nobody seemed to care. Despite being within a few feet of four chatting employees, no one helped me. I couldn't locate what I needed and ended up leaving empty handed. I ended up buying the cord on line.
Response from Best Buy
December 28, 2024
Hi Steve, We appreciate you taking the time to share your review with us. It deeply saddens us to learn that you not only had trouble with locating the item you were hoping to locate, but even more so that you were unable to receive proper assistance. We would be grateful to have you connect with us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64618125" in your message. Thanks! Regards, ^April

About Best Buy Silverdale

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