Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2883 reviews)
Trout F
September 17, 2025
5 out of 5
Got a new TV
Jimmie B
September 12, 2025
5 out of 5
Nice store. Employees are super friendly and reached out and offered to help us has we passed through each area of the store. We did talk to one person and they were extremely helpful and knowledgeable.
Porsha C
September 10, 2025
1 out of 5
Went in to get my PC serviced and was originally told it'd take 2 to 4 days and I get there with it and I'm told its going to take two weeks. Lied to about times and I'm moving in less than two weeks so no way of making sure my PC is fine.
All I needed was a physical cleaning of it but no.
Response from Best Buy
September 11, 2025
Hello,
It's a great idea to make sure that your PC is ready for your fresh start in your new home. Getting the news though that the cleaning may take longer than initially thought, isn't ideal. We'd be happy to look into this with you if you can send a private message on one of our social media platforms, Facebook (https://bby.me/kxnd6v), Twitter/X (https://bby.me/ozvswx), or Instagram (https://bby.me/ltrmkh). Please also refer to your "Google review #41959" in your message.