Was not approached by sales associate and / or asked if I needed any help
Response from Best Buy
November 04, 2024
Hello, Work Tablet,
Thanks for your review. When I am out shopping, I expect to be greeted promptly, which is what our Blue Shirts and Geek Squad Agents should be doing when our customers visit our retail stores. I understand that wasn’t your experience. I appreciate you making us aware, as this could be a valuable coaching opportunity. Our team, which is based out of our Corporate Campus, would like to formally document your report to share with the store leaders.
Please connect with us through social media. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. To protect your personal information, please send those details through private message or DM. Please also reference Google review, 64387285.
Sincerely,
^Sarah
Brandon helped me. He explained everything and was very knowledgeable and patient with me (I'm old), so I appreciate him a lot. In my opinion, Brandon is a valuable employee of Best Buy. I'm glad he was there yesterday when I came in and bought my computer. (I haven't had a computer since 1995), so his information was very valuable to me. Thank you, Brandon. I'm giving him a rating A+, Judy Ewing
Very helpful and patient employees at this location. Went above and beyond in assisting me to find and acquire a tablet.