Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2918 reviews)
G
February 03, 2026
1 out of 5
Horrible customer service, there's a reason I don't ever shop here. Even if desperate, go somewhere else
Response from Best Buy
February 03, 2026
Howdy.
We always want our customers to get the best service while shopping with us. If you would like to add more details, or have questions, please reach out to us on social media. Be sure to include your review number, 112575, in your message. Thanks for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Baffled B
February 02, 2026
5 out of 5
The only thing better than Best buy used to be when radio shack was around. The wonderful stuff only they carried.
Dylan
January 30, 2026
5 out of 5
Lamar, Anders, Christian and the rest of the crew are amazing! Best Buy Silverdale is a great spot for all your electronics and appliances. Great customer service and wide selection plus awesome deals
James R
January 03, 2026
5 out of 5
They always ask if they can help out with a product, and even with the small stuff they treat it like it is a big ticket item. That's why I continue to shop at Best Buy for most of my electronics.