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Services Offered
Geek Squad Services
Apple Shop
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Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2972 reviews)
William M
June 19, 2026
2 out of 5
Helpful staff, but literally impossible to get a hold of them over the phone. Their AI assistant will only connect you to a remote support center, and they have no ability to transfer you to the store.
Response from Best Buy
June 19, 2026
Hello,
Thank you for the review. We understand you’re hoping to speak with someone from your local Best Buy store. To ensure both customers visiting our retail stores and those calling in receive the most efficient support, all calls are routed to a national team.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 174626
Eilbron M
June 18, 2026
5 out of 5
Incredible customer service. Roseanne the manager was super empathetic, knowledgeable and helpful. I will definitely buy from this location again!
KLT
June 17, 2026
1 out of 5
We ordered a refrigerator through Best Buy. They charged my account for the purchase and confirmed the delivery date of 6/15. Expecting it to come, we emptied the refrigerator and freezer that we were getting rid of. However, the morning of the supposed delivery (6/16/26),, Best Buy suddenly and without explanation (via email) , canceled the delivery. I was told, when I called, that the box was “damaged “. So, I rescheduled it for two days later (6/18). However, late this afternoon, today, i got another email message without details, that tomorrow’s expected delivery was canceled yet again.— without reason or explanation. At that point, I demanded a refund of the $2000 I spent. I was told I would receive it, but I am not confident. I canceled the delivery altogether. And now I have to find another venue to get a refrigerator.
Best Buy repeatedly failed and didn’t delivere what I paid for. I’ll be ordering elsewhere from now on.
JMFK2469
June 14, 2026
5 out of 5
Best buy-for all your electronic entertainment needs