Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2904 reviews)
EBJ C
December 20, 2025
5 out of 5
Lot's of appliances and gadgets to choose from. They have open box for cheaper option
Markus I
December 20, 2025
1 out of 5
iPhone 15 Pro battery replacement service not recommended here. I had a battery replaced during a 2 hour appointment for it to eventually break my screen, which they did offer to replace the screen; however if the mainboard ended being broken I would have to be without a a phone for 3-5 days while a replacement comes in so I get a loaner phone and return to drop my phone off to screen replacement only to discover when I get home the screws are missing in the bottom which are integral to holding the screen in AND they didn’t replace my screen protector… so my phone still isn’t truly repaired at the time of writing this review.
Response from Best Buy
December 20, 2025
Hi Markus,
Thank you for your review. We appreciate you taking the time to share your experience, although we truly wish it had been better.
So that we can formally document your feedback and provide additional assistance if needed, please send a private message or DM via Facebook https://bby.me/fm5nf2, Instagram https://bby.me/xpy3dw, or Twitter/X https://bby.me/gqv91t. Be sure to mention your Google review 91666.
Adrian Q
November 30, 2025
5 out of 5
Good customer service and a lot of good items
Keith H
November 24, 2025
1 out of 5
Drove 1 and 1/2 hours to special order a item that can't be done by phone. They to me i had to order in store only. Got there and they can NOT order my 900 dollar item.
Talked to supervisor in store, she can't order it.
She suggested i wait.
Tried to order meta glasses i flew to arizona bestbuy to watch required demo.
Response from Best Buy
November 25, 2025
Hello,
Thank you for the review. I can understand your disappointment with having to do a demo of the glasses.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 74542.