Drove 1 and 1/2 hours to special order a item that can't be done by phone. They to me i had to order in store only. Got there and they can NOT order my 900 dollar item.
Talked to supervisor in store, she can't order it.
She suggested i wait.
Tried to order meta glasses i flew to arizona bestbuy to watch required demo.
Response from Best Buy
November 25, 2025
Hello,
Thank you for the review. I can understand your disappointment with having to do a demo of the glasses.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook, Twitter/X, or Instagram, I’d recommend sending a private message or DM. Please include Google Review 74542.
techie galore, quick service and faster checkout then any other bestbuy I know of
Shout out to KOBE in the TV department. We walked in looking for a specific price point and size tv. Kobe was our sales lead. He gave us the run down on options with excellent informative commentary, helped us work thru the differences, and was patient as we decided within ten minutes. Very helpful. We selected a TCL 55 inch with mini LED and was most happy with this purchase. Thank you Kobe.
Always helpful and friendly people willing to help.