Best Buy Silverdale

This is not a review of customer service at the Silverdale Best Buy, but a review of trying to contact someone at the store, which it seems that you cannot do without talking to an AI-generated voice. I recently bought a new Epson printer that prints fine but won't scan without downloading the scan utility, which I couldn't do. I finally got it working with no help from Best Buy or Epson.

The calling service is awful and very in helpful and they have terrible customer service I do not recommend at all

Geek Squad fixed a phishing popup on my wife's laptop. Only took a few minutes. The agent was very professional and respectful.

No support. No communication. No way to get information. Only a call center that has made it their mission to make your life as miserable as they can. Multiple individuals on Multiple separate occasions have suggested or out right said to go into the store and commit Atrocious, life changing Acts of Violence. I have reported this many times and even played the recordings I had of the call to the employees at the physical location that the call center told me to go commit Violence at. They continue trying to enrage customers before sending them into the store and gently suggesting that Violence is the best option to make positive progression. Clearly this is not productive but eventually they will convince someone desperate enough to follow through. Never call the number on Google. You will never get any help.