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Services Offered
Geek Squad Services
Apple Shop
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Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2980 reviews)
A Z
July 10, 2026
5 out of 5
Always have a variety of quality products at a reasonable price!
Maxim D
July 09, 2026
1 out of 5
Geek Squad service here is horrible I paid $100 for a full diagnostic on my custom built PC. Their repair notes claimed the motherboard issues were resolved by simply reseating a power cable and that my Windows installation was corrupted. They then tried to upsell me on a costly Windows reinstallation and data backup service. Since I declined I took the PC home to do it myself only to find the same issues persisted immediately. After doing my own deep dive troubleshooting I discovered the true cause was a faulty RAM stick.. something their "professional" diagnostic completely missed. When I spoke to the manager about a refund they refused claiming their testing was "in check" I would not recommend this service to anyone looking for accurate hardware assessment.. you are better off doing the troubleshooting yourself.
Response from Best Buy
July 09, 2026
Hello, Maxim,
Thank you for reaching out to us here to share your feedback. We understand how important a repair can be, and we would be happy to take a closer look into this with you. To get started, please send us a private message or DM at the following Social Platforms with Google Review# 185214.
Facebook (https://bby.me/M74o31)
Twitter/X (https://bby.me/7cOdIm)
Instagram (https://bby.me/KGr6zG)
We look forward to assisting you there.
Justin L
July 06, 2026
1 out of 5
I don't think I've ever left a written review, but i had to for this. I went in to try and trade in my laptop for credit towards a new one. The employee helping me put in absolutely zero effort. She first canceled the trade in I tried to do online and continuously told me that she couldn't find the laptop I was trading in in the system. How am I able to get an offer online for the exact model laptop that I did in fact purchase from best buy, but an employee has no idea how to put the laptop in the system? She then asked me what OS was installed and I told her windows 11. She implied that I was a liar and thought it was "weird for me to claim" when I said I bought the laptop 4 years ago because "windows 11 is only a year old" How does a best buy employee not know when Windows 11 came out? at the end she offered me $20 for a laptop I bought 4 years ago from the same best buy for $1500. I was offered $200 online and to be honest I would've taken it seeing as i was about to buy a new one anyways. Best Buy what is going on with some of your employees...
Jose M
July 04, 2026
5 out of 5
Good prices. Helpful staff. I came in looking for a specific Samsung 55 inch Qled showed the add and he look in the computer told me he had one went and found it and brought it to me. In and out in less than 10 minutes.