Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2963 reviews)
Daniel M
May 29, 2026
5 out of 5
Roz at the Silverdale store is always extremely helpful. They usually have what I'm looking for and match prices on things from major retailers and sites like Amazon.
Chelsea M
May 28, 2026
1 out of 5
skinny white guy working customer service right now made a comment about “people usually paying their credit card in full” when my bf went to pay. totally unacceptable customer service - how we choose to pay our credit card is OUR business. there’s no reason for him to belittle or make us feel as if we don’t have money. will not go back to this location - really need better associates.
Shareef H
May 28, 2026
5 out of 5
Friendly and fast
D M
May 25, 2026
5 out of 5
I went there to get a PC i've been eyeing for a few weeks. I told them i drove an hour here to get it and when i went to pay, my venmo was being weird. They had patience and even offered a bunch of different work around suggestions. They went above and beyond to try to help me with the weird glitch I was experiencing. Thankfully I was able to order it for pickup. Ill be heading down in an hour or so to pick it up!