Terrible service. We bought a washer/dryer and paid for installation. The crew thst came out was missing parts, we rescheduled, the second crew said they didn't have the right training, when we tried to reschedule a 3rd crew they told us we'd need to pay extra for an additional visit and wait another week. They refused to admit they had made multiple mistakes and do anything to accommodate us. Staying home from work to wait for their crews and almost a month to get installed after purchase combined with rude staff is unacceptable. We ultimately did the install ourselves. Will never, ever, buy anything again from this sad sack of a business.
The staff is knowledgeable and the stock is well maintained
They also price match.
Roz at the Silverdale store is always extremely helpful. They usually have what I'm looking for and match prices on things from major retailers and sites like Amazon.
skinny white guy working customer service right now made a comment about “people usually paying their credit card in full” when my bf went to pay. totally unacceptable customer service - how we choose to pay our credit card is OUR business. there’s no reason for him to belittle or make us feel as if we don’t have money. will not go back to this location - really need better associates.