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Best Buy Silverdale
Services Offered
Geek Squad Services
Apple Shop
Windows Store%20--%3e%3csvg%20version='1.1'%20id='Layer_1'%20xmlns='http://www.w3.org/2000/svg'%20xmlns:xlink='http://www.w3.org/1999/xlink'%20x='0px'%20y='0px'%20viewBox='0%200%2024%2024'%20style='enable-background:new%200%200%2024%2024;'%20xml:space='preserve'%3e%3cpath%20d='M14,1h-4c-5.98,0.22-8.75,2.99-9,9v4c0.23,5.99,4,8.72,9,9h4c6-0.28,8.8-2.98,9-9v-4C22.7,4.01,20.03,1.34,14,1z%20M16.42,16%20c-0.32,2.21-2.14,3-4.4,3c-2.34,0-4.52-0.88-4.52-3.79v-1h3.41v1.25c0,0.75,0.44,1.21,1.23,1.21c0.83,0,1.11-0.42,1.23-0.88%20c0.04-0.25,0.08-0.62-0.04-0.96c-0.67-1.71-5.07-2.5-5.63-5.17C7.54,9.04,7.58,8.5,7.66,7.92C7.98,5.79,9.8,5,12.02,5%20c1.74,0,4.2,0.46,4.2,3.29v0.92h-3.09c0,0,0-0.54,0-0.79c0-0.75-0.44-1.21-1.15-1.21c-0.79,0-1.07,0.46-1.15,0.88%20c-0.04,0.17-0.08,0.46,0,0.71c0.36,1.5,5.07,2.33,5.59,5.08C16.46,14.12,16.58,14.88,16.42,16z'/%3e%3c/svg%3e)
Samsung Experience Only
Car & GPS Installation Services- Apple Authorized Service Provider
Trade-In
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Frequently Asked Questions About Best Buy Silverdale
How do I check product availability at the Silverdale Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Silverdale stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Silverdale Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(2948 reviews)
Deirdre B
April 26, 2026
5 out of 5
Love the folks here. They can sl
Nathan P
April 25, 2026
1 out of 5
Brought my iPhone in for repair at geek squad. Was told it would take 1 hour and 30 minutes. I ended up getting my phone back 4 and a half hours later. Then when trying to get my phone back no one knew who’s phone was who’s in the back. Then gave me a little attitude. Customer service was not friendly at all.
J T
April 22, 2026
1 out of 5
I had a laptop in my cart and had a simple question about Microsoft Office that I wanted to purchase with it. I called several times. The first time, the woman had no clue what I was talking about. She wanted my phone number and email address to transfer me to tech. I told her I didn't need tech, just a sales rep who knew the answer. I called back to speak to the manager. After asking for the manager 3x, VR hung up on me. The 3rd time, I got another woman who had no clue. I asked if she was in the Silverdale store and she said they refer all their calls to them because they are busy. What happened to Best Buy? TERRIBLE!
Response from Best Buy
April 23, 2026
Howdy.
We can definitely understand being frustrated with not getting the support you need when you needed it. Please reach out to us on one of the social media platforms below, so that we may answer any questions that you have. Be sure to also reference your review number, 144997, in your message. Thank you for your time.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
Diane D
April 21, 2026
5 out of 5
The Best Buy in Silverdale, WA met my needs. The Geek Squad were great explaining the process and upon pick up explaining what was found, etc. Staff were friendly, competent, and knowledgeable.