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Frequently Asked Questions About Best Buy Silverdale

How do I check product availability at the Silverdale Best Buy?
How do I check my order status?
My local Silverdale Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Silverdale stores’ holiday hours?

Recent Reviews

4.1
(2855 reviews)
Trevor C
July 13, 2025
2 out of 5
From personal experience, if you need to buy something it’s ok to come here but if you need to deal with customer service I STRONGLY making the drive to Tacoma. The Best Buy there actually cares about keeping customer relationships. The associates I’ve talked to at silverdale are nice but the atmosphere as a whole does not feel like they have the customers interest at heart. On multiple occasions over the years I have tried to do a price match at silverdale where I am still within the return window but due to finding the sale price after hours and the sale ending before I can make it into the store, this location has made the excuse that they can only price match current sales even though the sale just ended the day before and there was nothing I could do to price match it the day before due to it being after store hours. For multiple times of silverdale making this excuse not to price match even though it’s not my fault I didn’t sooner since I did attempt to, they have shown me why retailers are hurting and going out of business because online interactions are becoming easier to deal with.
Jonathan B
June 25, 2025
5 out of 5
Got a computer
Stephanie B
June 25, 2025
4 out of 5
Went in looking for car speakers. Got some help on the floor but got a LOT of help from the guy (w/m- tattoos- I forgot his name) in the installation area. He set us up with a better fitting set of speakers, ordered what we needed for installation and got us an appointment pretty quickly. Hope installation goes this well!
Cheryl M
June 23, 2025
5 out of 5
I purchased a guaranteed screen saver for my phone 1000 miles away from this store. After getting many scratches on the screen saver, I brought it in to this store. It was promptly replaced by a young gal who did a great job!

About Best Buy Silverdale

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