Very helpful and patient employees at this location. Went above and beyond in assisting me to find and acquire a tablet.
Sonos makes fine speakers, but are total incompetents when it comes to app development. I have had their speakers for five years and it was great. I purchased it because I have an extensive personal music library that was easy to use on their product. They pushed an update in spring 24 that blew everything up. It appears they do not understand the concept of testing. It finally had an update in July where I could use my private library, but it still cannot scroll or index properly. Pretty amazing boner. Their management is clueless and defends their stupidity. I would never purchase sonos since they still cannot get it right.
Response from Best Buy
October 10, 2024
Hi, John,
Thank you for sharing your feedback with us here at Best Buy. We understand having an update come through and disrupting the use of your products, is not an ideal experience to have occur.
We would be happy to document your feedback or, should you need assistance with another matter, please feel free to reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64293743" in your message. Thanks!
Kind regards,
^April
Went in for a little bit. Looked at everything since I need to replace everything. Kieron (I think that is the spelling of the name of the person that helped me) was very knowledgeable about the TVs and offered to show me everything I might need. So good job on that. I'll be coming back to decide on the final things.
Great help, cleaned my phones charger port for free, one of the bigger bestbuy's i have been too