Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3864 reviews)
Matthyis G
February 11, 2026
3 out of 5
Never has the game's I'm looking for the amount of TV's there is half the store I just want my game😭
Jeff Y
February 10, 2026
5 out of 5
Friendly and knowledgeable staff
Adam P
February 10, 2026
1 out of 5
15 day return window is downright awful. Why would anyone in their right mind buy from bestbuy in 2026?
Response from Best Buy
February 10, 2026
Hello.
We can understand wanting to have a fair return period. Please send us a private message on social media, so that we can take a look at what is possible for your return. Be sure to include your review number, 115577, when reaching out. We look forward to working with you.
Facebook: @BestBuy
X: @BestBuySupport
Instagram: @BestBuy
kris13iam
February 01, 2026
1 out of 5
Was excited to go in to buy a cell phone that was advertised on sale online. Unfortunately the phone was through another seller and not available in the store. So looked for another phone,found one on sale but...sold out. Asked about another one on sale...sold out. Why have phones on display on sale if they're not in stock?
Will not be phone shopping at Best Buy again.
Response from Best Buy
February 01, 2026
Hi,
Thanks for leaving your feedback. We understand why this would be frustrating for you, finding an option that you like and it not being available. We get why you would be disappointed. We would like to get some additional information regarding your visit.
Please send us a private message on X, Facebook or Instagram. A representative will be available to speak with you. You may also include the Google review number 111698 in your message to us.
X: https://bby.me/zky5d4
Facebook: https://bby.me/x68iiz
Instagram: https://bby.me/h2b2jg