Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3681 reviews)
Chaila S
November 18, 2024
1 out of 5
Well I'll never shop here again. Your call center is the worst I've ever dealt with. Can not solve any problems. Thank you for disappointing a little boy o. His birthday and making the problem so hard to solve.
Response from Best Buy
November 19, 2024
Hi, Chaila,
Thank you for taking the time to share this review with us, although we hate to hear you were unable to reach the support you needed by phone. We would be happy to see if we can help in any way.
To get started, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please also include a note stating you are reaching out from a Google review by including this reference number: 64443049. We look forward to hearing from you!
Regards,
^Katie
sheila f
November 18, 2024
5 out of 5
Bought the youngest a picture 🖨 she loves it. Luis was awesome helping us
Matt C
November 09, 2024
5 out of 5
Excellent experience with so many new products brilliantly displayed. Bumped into Samsung reps who took the time to chat about how tech is evolving. Highly recommend.
Amelia
November 08, 2024
1 out of 5
Website said I would be able to pick up my order after an hour. It’s been 6+ and haven’t heard anything. Not reliable
Response from Best Buy
November 09, 2024
Hi Amelia,
Thanks for taking the time to leave your feedback here. It's unfortunate that your experience was a negative one, this is never what we expect to hear. I understand your frustration with your order not being ready when expected. We would like to get some more information about the experience you've had and the store you visited. Please reach out to a live representative by sending a private message to the official Best Buy page on any social media platform. You may use the Google Review number #64403034 as reference.
Twitter(X): https://twitter.com/bestbuy
Facebook: https://www.facebook.com/bestbuy
Instagram: http://instagram.com/bestbuy
Best,
^Kadian