Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3724 reviews)
Andrew T
February 18, 2025
5 out of 5
Have had many great experiences here. Staff is knowledgeable and takes time to explain the details on how things work.
Josh H
February 13, 2025
1 out of 5
Return policy is horrible. Never shopping there again
Response from Best Buy
February 13, 2025
Hello, Josh,
Thank you for the review. I recognize that policies can often lead to feelings of frustration. I have shared those feelings, as well.
We would like to ensure your feedback is formally documented within our Corporate system to be reviewed internally by the appropriate teams. To do so, please send us a message on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). I’d recommend sending a private message or DM, as we will need you to provide your full name, email address, and telephone number to complete the documentation process. Please include Google Review 64810593.
Regards,
^Kristy
Loren W
February 13, 2025
3 out of 5
The store has everything electronic but some of it does not work for demonstration very disappointing.
It will be fine online I guess.
Response from Best Buy
February 13, 2025
HI, Loren,
Thank you for your review. I certainly understand your expectations for working demo devices on your recent store visit. We truly strive to create a welcoming and helpful environment for all our customers, and we appreciate you taking the time to let us know about your recent experience.
So that we can formally document your feedback, please reach out to us via Facebook (facebook.com/BestBuy), Instagram (instagram.com/bestbuy), or Twitter/X (twitter.com/BestBuySupport). When you message us, please include your full name, phone number, and email address, as well as your Google review 64809610.
Kind regards,
^Pre