Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3729 reviews)
Patrick
March 18, 2025
1 out of 5
Would not honor a warranty that was confirmed as still active
Drove to store and wasted an hour to learn that after confirming the warranty beforehand
Absolute fraud
Response from Best Buy
March 19, 2025
Hi, Patrick,
Thank you for sharing your review with us. We understand how important it is to be able to utilize your Geek Squad Protection plan when a qualifying situation arises. We'd like to review this further at the Corporate level.
Please connect with a member of our team through a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). For the fastest response, please include your full name, email, phone number, and "Google Review 64943310" in your message. Thanks!
Regards,
^April
Kevin S
March 07, 2025
5 out of 5
Had what I needed!!
Lori F
March 07, 2025
1 out of 5
I don't know how this store is still in business. Lack of customer care by some associates, combined with condescending manager, makes it extremely easy to say I will never step foot in this store again.
Response from Best Buy
March 07, 2025
Hello, Lori,
Thank you for your review. Not getting the customer service you're expecting can be really frustrating. If you need asssistance or would like to formally document your experience, please send a private message on social media along with your name, phone number, and email. Kindly mention Google Review 64901441 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Regards,
^Meghan
Ace
March 05, 2025
1 out of 5
Went for help with Apple product and they said to go to the Apple store because they weren't able to help even though I not that product from them
Response from Best Buy
March 06, 2025
Hello and thanks for reaching out on Google, Ace.
We understand the frustration when you need help with a product and the store is unable to assist. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 64895107.
Kindly,
^Graham