Best Buy Spokane Valley

Jake was very helpful, and knowledgeable. He was able answer my questions concerning on the PS5, ges and accessories.

Seriously unable to get anyone on the phone Have to go thru there most annoying computerized answering service Here is a thought Show some customer service Have a live person get on the phone

My husband and I were in this store for far tooo long waiting for some one—any on to help us. First with a camera, finally my husband caught some one who said they’d send some one both guys stood there talking then he offered to help us, the guy said he was the photography specialist - not too sure about that I asked him if the rebel and the r100 could interchange lenses and he said yes, mind you we live 2 and a half hours away and it’s a 15% restocking fee if I decided I don’t want this camera and guess what the lenses do not interchange so I was pretty upset to find that out when I got home. Second we waited about 45 minutes to be helped with getting an air purifier the photography specialist said he’d get some to help us and that if he can’t find some one he’d help us, no one came multiple workers walked by us, the manager I’m assuming was in and out of the room near the register eating chips and looking at his phone (possibly on a break) when he walked out he asked if we needed help and how he’d go find some one to help us and if he couldn’t then he’d come back and help . We waited more and eventually he did just come back and help and he was pretty nice and got us out the door.

Worst customer service ever. You have to physically go to store to speak to a live person