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Services Offered
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Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3928 reviews)
Myles M
July 15, 2026
1 out of 5
Went here on a Tuesday around 8pm and there were maybe 3 employees in the entire store. Myself and 2 other people waited at customer service for at least 15 minutes for anyone to show up and then after someone did come they wouldn't honor the price listed on bestbuy.com for the headset I was trying to buy. I would avoid this location unless you have no other option.
Response from Best Buy
July 15, 2026
Good Afternoon, Myles,
We definitely understand how you are feeling after a significant wait to get the help you needed and the issues that arose when looking to price match a new headset. We would be happy to look into this experience with you. To begin getting assistance, send us a private message on social media that includes your Google review case ID: #188022.
Good Afternoon, Sean,
We fully understand how you are feeling after having a poor service experience while in store with us. We would love to review this situation further with you. Please start by sending us a private message on social media that includes your Google review case ID: #188015.
- Facebook (https://bby.me/JU0xmi)
- Twitter/X (https://bby.me/gddtma)
- Instagram (https://bby.me/GZHIsr)
Jim
July 15, 2026
1 out of 5
They didn't have what I was looking for
Response from Best Buy
July 15, 2026
Good Afternoon, Jim,
We understand how you are feeling after being unable to find what you were looking for in store. We would be happy to partner with you and review this further. Please just send our team a private message on social media that includes your Google review case ID, so we can help: #187983.
- Facebook (https://bby.me/acEJ5w)
- Twitter/X (https://bby.me/n1OVxl)
- Instagram (https://bby.me/3wYjov)
Allie S
July 06, 2026
1 out of 5
Manager Jack and a retail associate claimed that refusing to honor the warranty has always been their store's policy. However, they know this is not true, as this has not always been the policy at this location.
When they pulled up my account, they were able to see my purchase history, which clearly showed that the warranty had previously been honored for replacement lens protectors. Despite having that information in front of them, they chose not to honor the warranty on an item that was purchased from their store.
The inconsistency between their past practices and how they handled my visit was disappointing. Customers should be able to rely on warranties being applied consistently, especially when their own records confirm prior coverage.
David S
July 05, 2026
4 out of 5
Ggot a ebike.