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We are back open!
Come check out your newly remodeled store.
Best Buy Spokane Valley
Services Offered
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Frequently Asked Questions About Best Buy Spokane Valley
How do I check product availability at the Spokane Valley Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Spokane Valley Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Spokane Valley stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Spokane Valley Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(3770 reviews)
Collin H
July 17, 2025
1 out of 5
Went in this morning for one of the local-only Switch 2 Restocks. Had some trade-in credit I wanted to use. I was told that they don't accept credit in-store. Chatted with support after the fact, and that is not Best Buy policy, nor what I agreed to when I traded stuff in.
Bradley B
July 12, 2025
1 out of 5
Poor customer service. We stood around and felt completely ignored.
Response from Best Buy
July 15, 2025
Hi, Bradley,
Customers should be able to locate help quickly while in the store, so it's understandable to be frustrated when that's not the case. We'd like to hear more about your visit and formally document your feedback. Please send a private message on social media with your name, phone number, and email to connect with a Social Resolution Specialist. Please mention Google Review 14811 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Kindly,
^Meghan
Corey D
July 05, 2025
2 out of 5
Customer service sucked . Decent selection of electronics but not really the best buy .
sara w
July 02, 2025
5 out of 5
Staci was so wonderful to help us. She was friendly , professional, and well informed about the products we were interested in. Thank you Staci. I hope to see you next time we are at best buy. Ted and Sara Wright.