Francisco H
February 15, 2025
If I can leave this store a negative star, I would! This store is very unprofessional. I drove 2 hours to pick up a new phone and I was told it would be ready within an hour. Came back to the store two hours late, wasn't ready at all. I had many issues and the employees are incompetent. Worst experience here, would not be returning to this store again.
Response from Best Buy
February 16, 2025
Hello,
Thanks for sharing your feedback with us. Getting a new phone should be an exciting time. I understand going to pick it up after it was to be ready, only to find that it was not, wouldn't have been welcome. I'd like to have our corporate team review this with you.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and details about your visit, including the location you went to. Please also refer to your "Google review 64818456" in your message to us.
Sincerely,
^Melissa
Kerrie C
February 12, 2025
Employees are quick to help direct customers to items. I was looking for an adapter to play my old school gaming systems on my HD TV.
Jeannette D
February 07, 2025
Well it is interesting that much i can say