Went in today for a usb-c - hdmi converter for my asus rog. Zane helped me out and I ended up getting the docking station instead since it has more features like charging and plugins. Compared to other locations I didn’t get swarmed and it was quite refreshing. If you got questions Zane is the man to talk to!
The staff take care of you as they should, fast and efficient 100% THANKS SO MUCH!
I’m going to sound like a Karen, but this is the second time in a row my husband and I have gone into Best Buy to purchase a TV and nobody was there to help us. We asked for an associate multiple times with no help. We understand we aren’t the only ones in the store, but if nobody is going to assist the customers, at least have the TVs accessible so we can just grab it ourselves.
Response from Best Buy
June 29, 2026
Hello,
If we were in your position and could not get the help we needed we would feel the same way. Your feedback matters, and we want to see if we can help in any way. Please reach out through one of our social media channels listed below and include your Google Review #179646 in a private message. We’re here to listen and help however we can.
• Facebook (https://bby.me/XT39fF)
• Twitter/X (https://bby.me/M1M9Ya)
• Instagram (https://bby.me/iyyJ4h)
AI phone teller sucks and takes too long to get through to a human
Response from Best Buy
June 26, 2026
Hello, Terrance,
Thank you for taking the time to share your feedback. Trying to get answers to your Best Buy questions should be easy, so we can understand your concern. We'd be happy to document your experience here on a corporate level and assist in any way possible. Please connect with us through social media. You can find us on Facebook (https://bby.me/jh4iXW), Twitter/X (https://bby.me/ZiW8mw), or Instagram (https://bby.me/JOYwix). Please reference Google Review, #178156.