Best Buy Spokane North

Cant even call the store anymore. They use terrible AI that cant even tell what your saying. I called to talk to someone about an appliance delivery where they refused to take the old one, even though I paid for removal, its on the invoice. And now have to wait 24-48hr for a call back to reschedule a pickup. Just pay more for better service.

Don't like sales man at entry door. Just let me browse.

Good selection of electronics, appliances, computer components, peripherals, gadgets, cables, headphones, and devices. They have great open box sales too on many high end items including appliences and pcs. Good selection of parts for computers if you are building or upgrading a system (supply is limited as is the case these days) with few stores carring what you need to build, repair, or upgrade a pc, they are essential to finding your parts and components, including GPU, cpu, ram, coolers and aio systems, thermal paste options, power supplies, and a really good selection of peripherals including mice, keyboards, and headphones to get your setup built the way you like it without ordering online. Staff is usually fairly avaliable to help you get what you need and quick. With less and less stores offering a good selection of electronics and pc parts they are an essential to getting what you want or need for your personal setup from entertainment to office equipment.

I’ve been a loyal shopper at this Best Buy since 2006, and after two decades, I’d settle on a solid 4-star rating. My experience here tends to swing between two extremes: either the service is incredibly insightful, or I feel like I have the plague and can’t get anyone to make eye contact. ​When the service is "on," it’s unbeatable. Recently, I needed a new router. I’ll admit I’m not the most tech-savvy when it comes to networking, but the employee I worked with offered tremendous help and steered me toward the exact solution I needed. Similarly, just last weekend, I went in for a Ninja coffee pot and was greeted immediately with a wealth of information. ​However, the inconsistency can be frustrating. Between those two great experiences, I tried to buy a new laptop and was completely ignored, even when I actively tried to get someone’s attention. I ultimately walked out and bought it elsewhere. ​If I hadn't been shopping here for years, those "invisible" moments might have kept me from coming back. But because I know the potential for epic service is there, I keep returning. It’s the best place in town to get hands-on with tech—you just have to hope you catch them on a day when the staff is as energized as the products. I’ll be back, hoping my next visit is one of the "great" ones!