Absolutely atrocious that I can only speak to AI or people who barely speak a word of English. I can’t even contact someone in my local store.
Response from Best Buy
June 13, 2026
Hello.
Wanting to get support from a local store consultant and not being able to over the phone can be difficult. We encourage our consultants in store to be available to help customers in store. You can chat with us on any of our social media profiles below with Review 171915, or speak with any of our National Call Center representatives at (888) 237-8289.
Facebook (https://bby.me/XZtpfS)
X (https://bby.me/PTwXAJ)
Instagram (https://bby.me/4KaOCQ)
Great store, friendly knowledgeable employees, will talk your ear off about tech, in a good way. They got all the modern stuff you're looking for.
Stupid. Basically just a tv place now. The reps have no idea what they are doing in tech.
The staff here will go out of their way to help find what you need