Ian and Tyler were great to work with and ensured I received the best service with my new phone plan.
Be sure to check your refund. They deliberately didn't give me a full refund at their customer service counter. I had to call back to the install department to get my full refund
Response from Best Buy
March 16, 2026
Hello,
Thanks for sharing your feedback. We can understand discovering that your refund was not a complete one, wouldn't be welcome.
If you can send a private message on one of our social media platforms, Facebook (https://bby.me/oNM0wr), Twitter/X (https://bby.me/4J6XyG), or Instagram (https://bby.me/KxP979), we'd be happy to look into this with you. Please also mention your "Google review #130049" in your message
Cant even call the store anymore. They use terrible AI that cant even tell what your saying.
I called to talk to someone about an appliance delivery where they refused to take the old one, even though I paid for removal, its on the invoice. And now have to wait 24-48hr for a call back to reschedule a pickup.
Just pay more for better service.
Don't like sales man at entry door. Just let me browse.