Great place to get cell phone screen protectors! If you buy the Zagg protectors with the lifetime warranty it is so nice to be able to get them replaced for free when needed!
Our refrigerator stopped working this past month. We looked at several places before deciding on a model at Best Buy. They told us that they could have the new refrigerator delivered and old one hauled away but it would be two weeks. To get the model that we both liked we chose to live out of coolers for the two weeks. The two weeks went by and we were not contacted, my husband called them and was told that the delivery date was pushed out another week. Frustrating but again we decided to be patient and live out of coolers. The fridge was supposed to be delivered yesterday. Again no contact and once we did speak to them they pushed out the delivery date another week! No more. We canceled and will shop elsewhere. So much money spent on ice, meals out and inconvenience. Very unhappy
Response from Best Buy
October 01, 2024
Hello, Tracy,
Thanks for reaching out and providing your feedback. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64264877". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
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Thanks,
^Aaron
Debbie
September 27, 2024
Amazing customer service. Hands down the best.
Aaliyah R
September 15, 2024
The older man working the front around 8pm 09-14-24 was incredibly unprofessional.
DO NOT GO HERE TO PURCHASE STARLINK
That employee tried gaslighting me into believing the national sale for starlink was over, and I would not find that deal anywhere else after I mentioned that it should have last until Oct.4th. I felt pressured to buy it there at full price.
Although, I did not. I went to home depot and GUESS WHAT… THEY HAVE THE SALE STILL.
Whoever that man is, he needs checked on what he finds appropriate as customer service.
Response from Best Buy
September 15, 2024
Hi Aaliyah,
Thank you for sharing this review with us here. I'm concerned to hear about this, and understand it would be frustrating if the service you received didn't meet expectations. We'd be happy to discuss this further with you to understand your experience and provide any assistance you may still need. If you'd like to do so, feel free to reach out to us on one of our social media channels.
We can be reached on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). Please include your full name, email address, phone number, and this review so we can assist.
Thanks,
^Caleb