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Best Buy Tacoma

2214 S 48th St
Tacoma, WA 98409
(253) 476-4871

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Frequently Asked Questions About Best Buy Tacoma

How do I check product availability at the Tacoma Best Buy?
How do I check my order status?
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tacoma stores’ holiday hours?

Recent Reviews

4.1
(5360 reviews)
marjorie r
September 16, 2024
5 out of 5
Helpful and quick
Judith G
September 16, 2024
5 out of 5
Great customer service skills
Mattix
September 14, 2024
1 out of 5
I remember when I was in my early 20’s and hanging out while working superseded helping the customers…. Wife went to get an iPad tonight to which know one was around to help when she was looking for the right one.. She searched the store out to find a person working. They couldn’t help her and passed her onto another person who was helping another person. While my wife was waiting to talk with that person a few of the other coworkers got together and chatted it up next to my wife without helping her. Maybe I’m getting old now that I am 40 yet sometimes $1,000 is quite a bit of money for some people to spend. Just want to get the right one and now we know that looking elsewhere is what is required since they didn’t know how to help us either.
Response from Best Buy
September 15, 2024
Hello, Thank you for the review! We want all of our customers to feel valued and appreciated when shopping with us and understand how your wife's experience with not being able to get help with a new iPad, does not reflect this. We would like to help improve future visits by learning more and properly documenting her experience. We would also be happy to help her find the right iPad to meet her needs. Please have her reach out to us through a private message on Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy). For the fastest response, please ask her to include her full name, email, phone number, and "Google Review 64202365" in her message. Thanks! Kind regards, ^April
Ryan M
September 13, 2024
1 out of 5
most abysmal customer service i’ve ever had. not just here but across all best buy’s. would give zero stars if i could
Response from Best Buy
September 13, 2024
Hi, Ryan, We are saddened to hear of the experience you've had at your local Best Buy. Kindly connect with our team by sending a private message or DM that includes your full name, phone number, email and the location in question using one of our official social media platforms: Facebook (http://facebook.com/BestBuy) Twitter/X (http://twitter.com/BestBuySupport) Instagram (http://instagram.com/BestBuy) When reaching out, be sure to mention Google Review 64198169. Sincerely, ^Tina

About Best Buy Tacoma

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