Best Buy Tacoma

This location is awesome! unlike silverdale, they actually care about their customers. Though silverdale made the excuse they couldn’t price match an in house sales price because the price ended the day before, Britney at the customer service desk at Tacoma was understanding and willing to help me. So I live closer to Silverdale. I will make the commute paying the toll bridge to deal with the Tacoma instead. I also got to interact with the manager flow, and Mitch and both of them are awesome as well.

Lacks product

Went for an iPad. The guy seemed knowledgeable and was able to answer my questions.

Let me start out by saying im 61, not real savvy When it comes to tech, stuff, my last ( only ) lap top I bought around 2012 it was a Toshiba. . I know they dont make them anymore I got it at Best Buy got a great deal $350 touch screen it was a floor model never really needed their help with it. So last week I ordered a Chromebook touch screen ( I dont know the difference between this or that ) saved $299. On it. Picked it up next day back home and 3 hrs later still can't connect my wifi like I said, I'm not tech, savvy, but this seemed like it should have been a pretty simple task. Tried for a while the next day still no luck so back to Best Buy the geek guy said "we'll i didnt have any trouble wifi is connected so you should have no problem" but did he show me how he did it. . .no. So back home again no luck next day back to best Buy traded for another one thinking maybe something was wrong with first one because nobody including the geeks really didnt know anything about chromebook! I thought being a geek meant knowing lots about tech stuff. If you know lots about certain things that makes you a specialist. Anyway back home again and 4 days in still getting no where so I google ( using my phone.) Problem connecting wifi come to find out when the date and the time are incorrect, it will not allow you to connect with wifi i could change the date but it wouldn't set unbelievable so I have one of my neighbors come over. He's a young guy. So I figured he could probably figure it out, he was able to hook his Wi-Fi up to my Chromebook, now how he was able to do that without the time and date set correctly. I don't know how but he did, and was able to change the date and time. And finally, my Wi-Fi was connected although the people are super friendly at Best Buy and you definitely can get some good deals. I was very disappointed in the lack of knowledge their geek squad possess.