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Frequently Asked Questions About Best Buy Tacoma
How do I check product availability at the Tacoma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tacoma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tacoma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5595 reviews)
Frank N
September 10, 2025
1 out of 5
Do not go here to purchase any large appliances. My delivery for a washing machine I paid for got cancelled twice over the course of two weeks because they sold me a product that was no longer in stock. I had to go back and forth with them to figure out why they could not send me the product I paid for until they told me two weeks later it is no longer available. They did not offer any meaningful compensation for the time I wasted between multiple phone calls and visits to customer service over these two weeks. Go elsewhere.
Response from Best Buy
September 11, 2025
Hello, Frank,
Having an order be delayed longer than expected can be really disappointing. If you'd like to formally document your experience with us, please send a private message on social media. Please include Review 42098 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Jit 9
September 06, 2025
5 out of 5
Amazing service from associate
Herman C
September 04, 2025
5 out of 5
My buying experience was smooth and easy!!!!
Cheyenne Y
September 03, 2025
1 out of 5
I visited the store this morning to purchase a new TV. I was greeted by a friendly employee at the entrance, but after that, no one at all helped me for the half an hour I was in there
While looking at TVs, I had to carry a 50-inch box on my own, even though several employees were nearby and saw me.
The only person who offered to help was another customer in the parking lot. I was very disappointed with the lack of help especially with a huge purchase like that.
Response from Best Buy
September 03, 2025
Hi Cheyenne,
Thanks for sharing this review with us here. I'm concerned to hear about this experience and can understand your frustration with the lack of assistance that you received. We'd be happy to discuss this further with you to ensure this is documented and addressed properly and provide any further assistance that you need. If you'd like to do so, please feel free to reach out to us on one of our social media channels so our team can assist.
We can be reached on Facebook (https://bby.me/jsuzpw), Twitter/X (https://bby.me/p1zla8), or Instagram (https://bby.me/thf4ka). Please also include the Google Review reference number #39039.
Thanks,
^Caleb