Patrick C
January 29, 2026
This location is a mixed bag when it comes to customer service. I see so many people walking around yet a line of people waiting at customer service.
After literally waiting 10 min to recycle toner, I put them on the counter, at which an employee all of a sudden sees me. Proceeds to tell me I need to go to customer service but I told him I'm not waiting.
In line to buy a product and the employee literally gaslit me for what happened since this was the same gentleman who told me to go to customer service.
In terms of product, it's on par what best buy provides.
Mychael k
January 21, 2026
Was able to walk in, confirm the phone I wanted was available and Walk out with it under half an hour, service was great.
Anthony C
January 19, 2026
Service was good but no senior discount or military discount if I remember right I think the Portland best buy offered a military discount
Response from Best Buy
January 20, 2026
Hi Anthony,
Thank you for your review. We truly value your input as we are always looking for ways to better serve our community.
To formally document your feedback, feel free to reach out to us on Facebook: (https://bby.me/7dirmk), Instagram: (https://bby.me/u4fkh7), or Twitter: (@BestBuySupport). Be sure to mention your Google review 106870.
Quick and easy trip for a pickup. Clean store with a home entertainment setup