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Frequently Asked Questions About Best Buy Tacoma
How do I check product availability at the Tacoma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tacoma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tacoma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5835 reviews)
Ricky D
October 23, 2026
1 out of 5
I purchased the LG tivi on October 17 and I open it on October 23, the TV was damaged and I bought it back to return. The store manager denied the return because the TV got damaged and I kept it more than 1 day. Even I have a video to prove that I just open it on October 23. Never come back to this store, not recommend this store for anyone. Customer service is bad, store manager was rude, employee is not helpful at all.
Response from Best Buy
October 23, 2026
Good Evening, Ricky,
We absolutely understand how you are feeling after your TV return was denied due to damage, and not getting the support you needed when you came in to discuss this further. We would be happy to connect with you and look into this together. Please feel free to send our team a private message on social media to reach us. In your message, please make sure that you include your Google review case ID: #242685.
- Facebook (https://bby.me/HwyU2n)
- Twitter/X (https://bby.me/MPuxVd)
- Instagram (https://bby.me/XQaUYT)
Anne E
October 22, 2026
1 out of 5
Don't buy things at Best buy that you could buy from Walmart or other markets. Their prices are higher and their return policy is shorter.
The employees are not very happy and I can imagine if they have so many unhappy customers it wouldn't be a very nice place to work
Response from Best Buy
October 22, 2026
Hello!
We understand how important it is to feel confident that you’re getting a good value when shopping with us, and we truly appreciate you sharing your concerns about our pricing and return policy.
Just as importantly, we want every customer to feel welcomed and supported by friendly, helpful team members. We appreciate you bringing your experience to our attention.
If you would like to discuss your experience further or get assistance please reach out to us at any of our social media accounts.
Facebook (https://bby.me/cz0VpI)
Twitter/X (https://bby.me/mPjnUd)
Instagram (https://bby.me/BrrfL0)
Be sure to mention your Google Review number, #241934, in your message. Thank you.
Ortiz G
October 18, 2026
5 out of 5
Jesse in the automotive section was a cool dude and chill, helped us with our car and even personally helped me picked out the cable I needed for my car, knowledgeable and a chill dude 10/10
Jacqueline W
October 11, 2026
5 out of 5
Sales person service is top notch