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Frequently Asked Questions About Best Buy Tacoma
How do I check product availability at the Tacoma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tacoma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tacoma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5861 reviews)
Gabriel O
November 11, 2026
1 out of 5
Geek squad will have you stand In line for an hour make an appointment
Blue G
November 11, 2026
1 out of 5
Very rude and unhelpful people. Good thing there're lots of alternatives to shop at like Amazon.
Response from Best Buy
November 11, 2026
Hello,
Thank you for sharing your feedback. We strive to provide helpful and respectful service, so it's disappointing to hear that your experience did not meet those expectations. We'd appreciate the opportunity to learn more about what happened and see if there's a way we can help.
Please send us a private message via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google review #253471 when reaching out on social media.
Cynthea S
November 08, 2026
1 out of 5
Came to get a tv today that was listed for sale online at $150. In the store the sale price wasn’t up, and one of the employees told us it is on sale and to have the cashier price match it. They couldn’t price match it for some reason even though it was the exact same TV and model number. We asked why that was the case and the customer service manager, short lady with dark hair was extremely unprofessional and rude. Talking to me and my husband like we were kids and told us to leave the store. Raised her voice at us in front of the whole store. All we asked was why couldn’t it be price matched if their policy clearly states they offer it. Don’t say you offer price matching if you’re not going to honor it, and then belittle me in your store. That was very uncalled for. We weren’t giving anyone a hard time, we just asked a simple question. You guys need to make her go thru some customer service training because there’s no reason to be rude to paying customers. Never supporting Best Buy again.
Response from Best Buy
November 08, 2026
Hi there!
We appreciate your review, although it's concerning to hear you had a poor experience recently with a purchase and a price match. We encourage you to contact Best Buy on Facebook (https://bby.me/c2qDrt), Twitter/X (@BestBuySupport), or Instagram (@BestBuy) and mention this is in regard to your Google Review number 252221. Our support teams would love the opportunity to learn more and assist!
Thank you.
Jeff W
November 07, 2026
5 out of 5
All of my experiences with the geek squad have been exceptional! Most recently with Logan and Alfredo in the Tacoma store. You have no bigger fan!