Spent $60 on a screen protector for my phone and another $8 for them to put it on for me and it's already peeling off 1 week later
Response from Best Buy
November 20, 2024
Hi there, Sarah.
Thank you for sharing your experience. I completely understand how frustrating it must be to deal with a screen protector peeling off, especially when you’ve already paid for the installation. We’d love to look into this for you today! Many screen protectors come with a lifetime warranty, and we can often swap them out in-store. Since you’ve already paid for the installation, I’ll be happy to verify if we can replace the current screen protector with a new one without additional installation charges.
To assist you further, please connect with us by sending a private message on one of the following platforms:
Facebook: facebook.com/BestBuy
Twitter/X: twitter.com/BestBuySupport
Instagram: instagram.com/BestBuy
In your message, kindly include:
Your full name
Phone number
Email
Additionally, mention that you’re reaching out regarding your "Google Review" and include the conversation number 64450256 so we can quickly identify and assist you.
Thanks again for bringing this to our attention, and I look forward to helping you with this.
Best regards,
^Magee
Veronica R
November 20, 2024
Brandon walked through the steps we needed in case we had a return as well as taking the time to install our cellphone screen protector. Great customer service!
Replaced daughters car stereo.
No problems, went as expected.
Price and service were good.
Ordered for pickup, that said they had 8 left of the mouse I had ordered, the Magenta Logitech G Pro X Superlight 2, yet I come into the store and they say " we miscounted and don't have any left". Nice staff, clean store, just bummed i can't get the mouse I wanted cuz they miscounted the number of what they had