header_logo

More to Explore

Frequently Asked Questions About Best Buy Tacoma

How do I check product availability at the Tacoma Best Buy?
How do I check my order status?
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Tacoma stores’ holiday hours?

Recent Reviews

4.1
(5376 reviews)
cristian g
October 02, 2024
1 out of 5
If you think there may be a chance of returning it , consider the possibility before you buy it . The refund won’t process for 7-10 business days but the lying customer service rep will tell you 1-2 days . Don’t spend money here you are 100% positive you won’t be needing back
Marie W
September 30, 2024
4 out of 5
Nice 17 yr grandson had a trade in and was treated good no problem.
pinktetris
September 30, 2024
5 out of 5
Could not tell you how many employees ignored us, one even almost bumped into us as well as another couple and said nothing. HOWEVER! A lovely person named Josh stopped and asked us if we needed any help. Josh was kind, engaging and professional. Thank you, Josh at store #830!!
Kyle P
September 21, 2024
1 out of 5
Horrible customer service and return policy. 15 days to return something? I see why best buy won't be around much longer. Won't ever shop at best buy again.
Response from Best Buy
September 22, 2024
Hi there, Kyle. Thank you for your review. As a customer myself, I understand the importance of being educated on the return policies of any retail establishments I may frequent. We certainly want our customers to be aware of the guidelines within our Return & Exchange Promise. The return window for most product has been 15 days for quite some time. We communicate this by printing the Return & Exchange Promise on all receipts, including it within the Best Buy app, and posting it on both our official website and inside our retail stores. For more information, please refer to the link below. If you have questions, or if you’d allow our team the opportunity to document your feedback, we’d love to hear from you. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64228948. https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014 Best, ^Sarah

About Best Buy Tacoma

bestbuy.com