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Best Buy Tacoma
2214 S 48th St
Tacoma, WA 98409
Services Offered
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More to Explore
Frequently Asked Questions About Best Buy Tacoma
How do I check product availability at the Tacoma Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tacoma Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tacoma stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tacoma Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.1(5376 reviews)
cristian g
October 02, 2024
1 out of 5
If you think there may be a chance of returning it , consider the possibility before you buy it . The refund won’t process for 7-10 business days but the lying customer service rep will tell you 1-2 days . Don’t spend money here you are 100% positive you won’t be needing back
Marie W
September 30, 2024
4 out of 5
Nice 17 yr grandson had a trade in and was treated good no problem.
pinktetris
September 30, 2024
5 out of 5
Could not tell you how many employees ignored us, one even almost bumped into us as well as another couple and said nothing.
HOWEVER! A lovely person named Josh stopped and asked us if we needed any help. Josh was kind, engaging and professional. Thank you, Josh at store #830!!
Kyle P
September 21, 2024
1 out of 5
Horrible customer service and return policy. 15 days to return something? I see why best buy won't be around much longer. Won't ever shop at best buy again.
Response from Best Buy
September 22, 2024
Hi there, Kyle.
Thank you for your review. As a customer myself, I understand the importance of being educated on the return policies of any retail establishments I may frequent. We certainly want our customers to be aware of the guidelines within our Return & Exchange Promise. The return window for most product has been 15 days for quite some time. We communicate this by printing the Return & Exchange Promise on all receipts, including it within the Best Buy app, and posting it on both our official website and inside our retail stores. For more information, please refer to the link below.
If you have questions, or if you’d allow our team the opportunity to document your feedback, we’d love to hear from you. You can find us on Facebook (Facebook.com/BestBuy), Twitter/X (Twitter.com/BestBuySupport), or Instagram (Instagram.com/BestBuy). Please provide your full name, email address, and telephone number to complete the documentation process. Please also reference Google review, 64228948.
https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014
Best,
^Sarah