We’ve been in that store enough times to qualify for residency, and every single time, Ali has been friendly, funny, patient, and somehow still excited to help us. He knows his stuff, explains everything without a hint of condescension, and somehow makes financing sound… fun? (We didn’t think that was possible either.)
He answered every question, gave real advice, and helped us make the right call — not just a sale. And on top of all that, he’s a total animal lover, which immediately earned bonus points in our book.
Every store should have an Ali - this man deserves a raise, trophy and maybe his own talk show.
I went to Best Buy for Geek Squad services...it was clean; the employees were nice, respectful, and helpful; the Geek Squad was extremely knowledgeable; the store was neat and clean...i waited a minimal amount of time and the prices were very fair.
CSR Shrutnik Kumasr did his best to take my order. Product not at nearest store so needed it quickly. Drove to another store to picup.