Best Buy Tukwila

Best Buy paid membership. Spending anywhere from 3-5K a year here. Asked a few of the people standing around chatting for help and they said they'd send someone over. Looked at products waiting for help and asked a couple more times while waiting for 40 minutes. After nobody came I went to the counter and just asked to buy some items I could not find the location of. They said they'd send some help to the department. When I explained the situation they kindly offered to go find the items for me. Great. I walked around the nearby section while waiting looking at products. Came back to the counter to find them and a few other employees huddled around saying mean things about someone who spent an hour plus trying to spend $700. If this is the quality of service one can expect then I think having half as many employees on staff would be better for customers. At least I wouldn't find them huddled around talking about me. I've shopped in different countries before and the quality of service and hospitality is night and day. These people don't know how lucky they are to have such a laid back job. So I've thought about it and I'm going to return everything I baught yesterday and cancel my memberships. I can order things online from other trustworthy vendors. P. S. I don't have any social media accounts and it looks like that is the only way to contact support about my experience...

Very helpful staff

The team at Best Buy Tukwila — Kameron, DJ, and Long — truly went above and beyond for me. They took extra care to protect my KitchenAid oven and microwave combo with additional wrapping and handled it like it was their own. They also helped carefully load it into my van, making sure everything was secure and safe. That level of attention, teamwork, and customer care is rare these days. I genuinely appreciate the extra effort and professionalism. Thank you again, Sam

This is a large store with lots of merchandise and plenty of staff to help explain things.