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Best Buy Tukwila
Services Offered
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Frequently Asked Questions About Best Buy Tukwila
How do I check product availability at the Tukwila Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Tukwila Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Tukwila stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Tukwila Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(4826 reviews)
Larame S
January 13, 2025
3 out of 5
You guys should put a better light in the back of your store for the SHIPED delivery drivers. My wife is a very small women and she has to go to the back of your store at night it’s very poorly light and very dangerous. Show your customers a that you care about them and want them safe
Response from Best Buy
January 14, 2025
Hello, Larame,
Thanks for reaching out and providing your feedback. Feeling safe while at a Best buy is very important to us, so I can understand our concern when the lighting is low. We would love to document your experience as we are always looking to improve. To connect with a "Live Representative" you can contact us through a Social Media platform listed below and reference "Google Review #64675913". Please provide us with your full name, email address, and telephone number to complete the documentation process. Looking forward to hearing from you!
Facebook (http://Facebook.com/BestBuy)
Twitter/X (http://Twitter.com/BestBuySupport)
Instagram (http://Instagram.com/BestBuy)
Thanks,
^Aaron
Neozoolook
January 08, 2025
2 out of 5
Lack of staff and checkout was slow…
Response from Best Buy
January 08, 2025
I appreciate you taking the time to share your feedback regarding your recent visit to one of our stores, Neozoolook. We'd like to ensure this feedback gets into the right hands. Please reach out to us through our social media channels on Instagram (https://www.instagram.com/thisisbestbuy/), Twitter (https://twitter.com/BestBuySupport) or Facebook (https://www.facebook.com/bestbuy) with the details of your situation, your full name, phone number, e-mail, and the address to the location visited. Also add Google Review 64658212. We look forward to hearing from you.
Sincerely,
^Deysha
Vlad V
January 06, 2025
5 out of 5
It's good to actually see an item, before buying it.
The price of the set of speakers I wanted was better than what I found online.
Oleg G
January 05, 2025
1 out of 5
Best Buy is fine if you’re just picking up something they already have in stock. But if you’re ordering anything for delivery or installation, brace yourself for the worst customer service experience imaginable.
This wasn’t my first bad experience with Best Buy, but it was by far the most infuriating. I purchased an appliance and scheduled delivery and installation after the salesperson guaranteed everything was in stock and assured me there wouldn’t be any issues. I even told him I’d be fine rescheduling as long as I was informed in advance. Instead, I wasted half a day waiting at home, only to get a text 30 minutes before the scheduled time saying the appointment was canceled. No explanation—just instructions to call customer service.
After rescheduling, I stayed home again for six hours, and guess what? Nobody showed up. This time, I got the dumbest excuse imaginable: the warehouse didn’t have the item. And yet, I received a text earlier that day saying the truck was on its way to my house. This nonsense happened multiple times, with a new excuse every single time.
As a long-time customer who has spent thousands of dollars at Best Buy for both personal and business purchases, this treatment is an absolute insult. To make matters worse, when I went to the store demanding a refund, the manager had the audacity to tell me to “calm down,” sympathize with my wasted time, and then offer me another installation date—a MONTH out! Are you kidding me? To top it all off, I was told it could take up to 15 days to get my money back. How is it even legal for a company to hold onto a customer’s money after failing to deliver on their promises?
Best Buy, you’ve lost a loyal customer for good. Your delivery and installation services are a joke, your customer service is incompetent, and your management’s response to frustrated customers is downright disrespectful. I hope this review reaches someone in your headquarters who cares because your business practices are a disgrace.
Response from Best Buy
January 06, 2025
Hello and thanks for reaching out on Google, Oleg.
We understand the frustration when an order is canceled unexpectedly. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (http://facebook.com/BestBuy), Twitter/X (http://twitter.com/BestBuySupport), or Instagram (http://instagram.com/bestbuy). When reaching out, please include your full name, phone number, email, and mention your Google review, 64647825.
Kindly,
^Graham