Andrey K
September 16, 2026
I came in there to get a tablet that was on sale for Labor Day. Although when I got there the tablet was there and the price tag that I found online was on it, the salesperson told me that it's not on sale and the price is different. I asked him to talk to a manager and get the manager over. He took me to the register. I showed him the price on my phone on the Best Buy website. I told him "This is the advertised price" and I said, "Even your price tag shows the same price." The salesperson acted like he is giving me a favor by saying, "All right I'll sell it to you at this price." I was shocked. I was shocked. I got the tablet at the price that I came to get it at; however I felt so freaking miserable.
Toaster S
September 14, 2026
THE AUDIO DEPARTMENT ROCkS
Huge thanka to John x2 , Leo, Noel, and Vince. I walked-in with zero understanding about home theater. I watched several hours of YT trying to figure out how to plug everything into the amp and tv. I got no luck on my own.
I'm so GRATEFUL for stopping by and receiving excellent service. The interaction was to the point with knowledgeable folks. They were a pleasure to work with and they know their products to a detail.
I gave them a budget, told them the issue, and they nailed it. I love that they were honest and genuine with their opinions. They're such chill people and not pushy on sales.
Thank you!
Voyager
September 12, 2026
This has been my go-to Best Buy for like 10 years now lol. Staff is nice and friendly 90% of the time. Definitely favorite electronics store, but I try not to spend too long in there because I end up buying stuff haha.
Brett P
September 07, 2026
We called ahead to ask about diagnostics for an old computer we were trying to fix up. The representative on the phone confirmed for us that we could take it in, and they would run a FREE diagnostic, and yet after arriving and getting the computer there, they told us it would be $100 + Tax to perform the diagnostics. The geek squad members were helpful and nice, but the service we were offered in the phone was not what we received when we arrived. Highly dissatisfied with the runaround they put us through to get us to spend money we were not prepared to spend. Felt scammy. The only reason they got more than 1 star is because the geek squad reps were super helpful and understanding and made the experience somewhat less frustrating.
Find a local computer repair shop. Dont bring it here unless you bought it there and are paying for their full membership deal, which is probably not worth it unless you are regularly shopping at Best Buy.