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Frequently Asked Questions About Best Buy Yakima

How do I check product availability at the Yakima Best Buy?
How do I check my order status?
My local Yakima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Yakima stores’ holiday hours?

Recent Reviews

4.0
(2271 reviews)
Jefe F
August 22, 2025
1 out of 5
Just had a very unprofessional experience with a very rude general manager Hector Jiminez that doesn’t understand their own return policy and then gave me the wrong number to corporate and proceeded to be rude and embarrassing in front of customers. I don’t understand why Best Buy hires people like this and doesn’t coach them on mannerism and common courtesy. Best buy has lost a customer despite me coming to this location for years.
Response from Best Buy
August 22, 2025
Good Afternoon, Jefe. Thank you for leaving a Google Review. We appreciate your feedback, though we wish you had a better experience. We'd like to hear more about it. Please reach out to us on our Social Media pages, so one of our specialist can document your experience. Please be sure to add "Google Review:#33328" for reference. You can find us here: Twitter(X): https://bby.me/tqeic3 Facebook: https://bby.me/mh2xj4 Instagram: https://bby.me/upul26 Kind Regards, ^Trey
Gabe R
August 21, 2025
5 out of 5
Had to get my phone battery replaced the owner of geek squad at the store was helping me out he was very professional! Hated when the Karen walked up to the counter with a very impatient attitude during my appointment with him he told her calmly he couldn’t help her at the time because he was already helping me. She just kept insisting him on helping her which he did(when he didn’t need to!) anyway loved how he handled the situation like a true professional!
Kayden G
August 18, 2025
1 out of 5
Absolutely shit service hate this place they cant do anything for you and only look to rip more money from you
Jeff V
July 22, 2025
5 out of 5
Great service! Had what I needed! Samsung smartwatch charger!

About Best Buy Yakima

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