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Frequently Asked Questions About Best Buy Yakima

How do I check product availability at the Yakima Best Buy?
How do I check my order status?
My local Yakima Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Yakima stores’ holiday hours?

Recent Reviews

4.0
(2269 reviews)
Erika H
August 03, 2025
1 out of 5
We spent around 2,000 for our television and a sales rep set up our apt for delivery and install. We waited for 12 hours (delivery time and day set from 7 am-7pm). WE DID NOT RECEIVE A CALL. NO-ONE SHOWED UP. WHEN WE CALLED FOR UPDATES WE WERE EITHER HUNG UP ON FROM AUTOMATED SYSTEM OR SYSTEM SAID “too late to reschedule”. Now to reschedule I am suppose to trust the same system? This has been the WORST experience I have ever had with a Best Buy and Geek Squad Service. I recommend buying from anywhere else but here. Who knows when we will see our TV or have it installed.
Response from Best Buy
August 03, 2025
Hello, Thanks for sharing your feedback with us. A new TV should be an exciting purchase, though I understand having this not show up when it was expected, isn't ideal. I'd be happy to have our corporate team review this with you to see how we can assist. Please send a private message on one of our social media platforms, Facebook (https://bby.me/qk3lf6), Twitter/X (https://bby.me/56ror6), or Instagram (https://bby.me/584k9y), and mention your "Google review #24070" in the message. Sincerely, ^ Melissa
Jeff V
July 22, 2025
5 out of 5
Great service! Had what I needed! Samsung smartwatch charger!
Dolores A
July 15, 2025
3 out of 5
The biggest issue at the moment is the amount of employees available for essential stations, such as self-checkout and customer service. I saw three individuals working the floor but only one person was available for such a critical role at the front.
Response from Best Buy
July 15, 2025
Hello and thanks for reaching out on Google, Dolores. We understand the frustration when you feel you had to wait too long to check out in one of our stores. We'd like to ensure this feedback gets into the right hands and is documented here at our corporate offices. Please reach out to us in a private message on Facebook (https://bby.me/dguvii), Twitter/X (https://bby.me/yz1oba), or Instagram (https://bby.me/qdoc9e). When reaching out, please include your full name, phone number, email, which store you visited, and mention your Google review, 16090. Regards, ^ Graham
Derek C
July 07, 2025
5 out of 5
Always a good place to get tech problems worked out, and purchase the latest and greatest technologies!

About Best Buy Yakima

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