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Best Buy Appleton
Services Offered
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Frequently Asked Questions About Best Buy Appleton
How do I check product availability at the Appleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Appleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Appleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Appleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2427 reviews)
Angie M
October 19, 2024
5 out of 5
Great Service, Nathaniel, was very helpful.
Timothy B
October 12, 2024
1 out of 5
I wish I would have read the reviews before making a purchase. Best Buy is a joke. Their customer service gets 0 stars. "There's nothing I can do." I must have heard that 50 times tonight. Long story short, they have my money and my merchandise and won't give me either.
THEY HAVE NOTHING THAT YOU CAN'T GET FROM AMAZON. The difference is Amazon values your business and empowers their customer service agents to resolve issues when they happen. Best Buy says, "there's nothing I can do".
No offense to anyone at the Appleton store. They had nothing to do with it but likewise weren't able to help.
Response from Best Buy
October 13, 2024
Hello,
Thanks for taking the time to share your feedback with us. I understand being charged for your items and not being able to get them, isn't a a welcome situation to be in. I'd like to have this reviewed by our corporate team.
Feel free to send a private message on one of our social media platforms, Facebook (facebook.com/BestBuy), Twitter/X (twitter.com/BestBuySupport), or Instagram (instagram.com/bestbuy), with your full name, phone number, email address, and order number or Customer Service Pin Number from your store receipt. Please also refer to your "Google review case 64305116" in your message to us.
Sincerely,
^Melissa
Alex R
October 11, 2024
1 out of 5
Absolute horrendous customer service here... DO NOT pay them for an installation of any appliance you get from best buy. I lost more money taking off work for them to have a 7am-7pm time frame for installation, only for this time frame to shrink down more and more as the day goes on, to the point it was to 4-7pm, and THEN THEY RESCHDULE IT. 4 TIMES THIS HAPPENS!! We finally call the customer service only to be told they never even had the rescheduled appointment in the system, so we waited on 4 different days with such a ridiculous time frame to find out they weren't even in the system to install our appliance after paying for the appliance and installation. Wow... this company really went downhill... I will no longer be getting appliances from best buy, that's for damn sure. What a waste of money and time.
Response from Best Buy
October 11, 2024
Hello, Alex,
Thanks for reaching out and providing your feedback as this helps us to grow and improve. Having to reschedule your appliance install is never ideal, so I can understand your concern. We would love to document your experience here on a corporate level and assist any way possible. Please connect with us through social media and work with a "Live Representative". You can find us on Facebook (http://Facebook.com/BestBuy), Twitter/X (http://Twitter.com/BestBuySupport), or Instagram (http://Instagram.com/BestBuy). Please private message or DM us with your full name, email address, and telephone number to complete the documentation process. Please also reference Google Review, 64301087.
Kind regards,
^Aaron
Aaron C
October 09, 2024
1 out of 5
Terrible service, came in to buy a pair on B&W 700 series.. soon as I walk in immediately I'm pestered if I need help. I asked for someone by the audio department for help.. no one ever came!!! Luckily I found Amazon had a pair open box for $800 cheaper so i just went that route!!! Would have been nice if I actually got helped, I can only assume it's because I came ij straight off my construction job and they probably just thought I'm wasting their time by how I looked.
Response from Best Buy
October 10, 2024
Hi, Aaron!
When it comes to shopping in-store, I know it's important to get the service you need. I appreciate you sharing your experience here, although I wish you would have been able to receive the support you needed with this purchase. If you ever need future support or would like your feedback formally documented, please contact us on Facebook (facebook.com/BestBuy), Twitter/X (@BestBuySupport), or Instagram (@BestBuy). Please start your private message with “This is in regards to my Google review 64293720” and share your full name, email, and phone number to connect with a live agent within hours of operation.
Thank you,
^Allison