Theresa H
October 06, 2026
Very helpful with phone charger.
Michele W
October 06, 2026
Ira was very helpful and explained the issue with the computer so I could understand it.
LG TV product specialist West was very knowledgeable and great. When I tried to call back to speak with him that’s where the problems occurred. Their AI assistant is lacking severely on the “I“ and I could not get through nor would it put me through to a human operator, easily. Once I did get a human operator, that person would not allow me to speak with West as they said there was no way to get ahold of him. Not sure what the disconnect is, but it needs to be fixed. Customer service shouldn’t be that difficult to obtain. And if you try to contact a regional manager or corporate office, that’s not obtainable via phone either. So they don’t wanna hear about any problems you may have.
Response from Best Buy
September 29, 2026
Hello, thank you for leaving us a review. Being able to get the answers to your questions is important. Can you please reach out to us on Facebook (https://bby.me/8oALIR), Twitter/X (https://bby.me/BL9MVy), or Instagram (https://bby.me/AiPAYO) with more information about your experience? Please begin your message with "This is regarding my Google Review #228132".
Janet R
September 21, 2026
Easy to work with, kind & friendly associates