Best Buy Appleton

No help.

Great attitude but terrible at paying attention I asked for a gaming desktop they scanned it and said it was in the back they went and said they were going to go get it but another worker said it was on the self and made me buy the completely wrong desktop, i don’t know if they just didn’t have the one I wanted in the back but why tell me it’s in the back but then proceed to give the wrong one and tell me it’s the same one (the one I wanted was white and completely different with only one glass wall the one they made me get was black and more glass and it made me completely unsatisfied. I hope it wasn’t because of my age and think they can get one over on me to pay more.

Great service but now only one in Appleton:(

I want to start by saying that this review is not a reflection of the entire Geek Squad at this location. I have had amazing experiences with several other members of this department in the past. However, my recent interactions with Lexi have been consistently disappointing. Every time I’ve worked with her, she gives the impression that she doesn’t want to be there and acts as if helping customers is a major chore. More importantly, she has a very condescending way of communicating. If you aren't as tech-savvy as she is, she looks at and speaks to you as if you are stupid. I’ve noticed this during my own visits and observed her treating two other customers the same way over the past month. If you ask a simple question, she looks at you as if you just asked her if the grass is blue. There is a complete lack of patience and professional courtesy. While I love the service this location usually provides, this specific recurring experience makes for a very unwelcoming environment.