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Frequently Asked Questions About Best Buy Appleton
How do I check product availability at the Appleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Appleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Appleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Appleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2598 reviews)
Gaye T
January 15, 2026
4 out of 5
Ordered on line. Notified when my order was ready. In and out fast. Polite and easy to use. Thumbs up!
Joan L
January 15, 2026
1 out of 5
Purchased expensive Sonos equipment, had them install, have the Best Buy Membership. I have spent hours on the phone. Less than a year after purchase and install, soundbar stopped working. Tech from Best Buy said call Sonos, gave me the number. Sonos said call Best Buy. I said I am supposed to call you. They don’t have techs like the Best Buy guy said. Sonos gave me local numbers other than Best Buy. One of them service. Now I’m waiting for a manager at National customer service to call because National agent said I have to uninstall the bar and haul it in rather than Best Buy coming to service it or give me a new one. Last time I ever buy anything from Best Buy! They don’t stand behind what they sell. You are on your own!
Tanu
January 14, 2026
1 out of 5
I had went into Best Buy trying to get my AirPods fixed. I had further questions and asked one of the managers, and they completely are ignoring the fact that I’m trying to ask them questions about a concern that I have not a place I would recommend to spend your money they will act all nice all nice but won’t give you good service in the long run. They only want you for your money in the short run.
Response from Best Buy
January 14, 2026
Hello, Tanu,
Thank you for reaching out to us here to share your experience. We understand how important excellent customer service can be, and we would be happy to take a closer look into this with you. Please send us a private message or DM at the following Social Platforms with Google Review# 104778.
Facebook (https://bby.me/qvumhz)
Twitter/X (https://bby.me/dl9x0s)
Instagram (https://bby.me/w22l0g)
We look forward to assisting you there.
Jan J
January 04, 2026
5 out of 5
Amazing. I had a return. In and out in 2 minutes. Very courteous employees.