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Frequently Asked Questions About Best Buy Appleton
How do I check product availability at the Appleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Appleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Appleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Appleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2602 reviews)
Brock H
February 09, 2026
1 out of 5
Edit: I reached out like Best Buy told me to do in response to this review. The person, Brandon, who “helped” me was no help. All they did was bring up irrelevant information and deflect when I tried to correct them. They did not make it right and they did not help.
Best Buy has been giving me the run around for the past 16 days on getting a price drop honored, a policy they advertise on their own website.
January 25th: price drops to $1641.99
January 25th: I request price drop honor with online chat agent
Following days: I get no email
January 29th: after talking to online agent, they tel me to go in store. I go in, talk to manager, they say they’ll talk to corporate/back end to see if my refund is going through and they’ll call me. In the meantime wait the 7-10 business days to see if refund goes through. Manager never calls me. Refund never goes through.
So now I have to try and talk to an agent, call support, get a ticket made that can be escalated. Best Buy is basically making me run in circles to do the thing they advertise on their website.
Response from Best Buy
February 09, 2026
Hi Brock,
Thanks for sharing your experience with us. We're concerned to hear you've had trouble getting this price match processed, which we understand would be frustrating. If you can send a private message on one of our social media platforms, Facebook (https://bby.me/0fb6lb), Twitter/X (https://bby.me/hdimjw), or Instagram (https://bby.me/y8dz3g) and mention your "Google review #115154," we'll be happy to look into this with you and see what we can do to help.
Donna L
February 03, 2026
5 out of 5
We went to Best Buy today to visit the Geek Sguad with questions about our new tablet. A young gentleman by the name of James helped us and it was such a pleasure to meet him. He is pleasant, knowledgeable, and he explained everything in a way we could understand. Great customer service! Such a great experience for us today..
ziggy b
January 29, 2026
5 out of 5
Nearest Best Buy the guy in the front when you walk in was really nice he helped us carry our TV all the way to the car and it was cold outside
Caleb G
January 27, 2026
5 out of 5
The second I walked in, I was asked if there was anything I needed to find. An employee, whose name I unfortunately don't remember, took a good 5 minutes to hook me up with a product they didnt have in store. Very good service!