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Frequently Asked Questions About Best Buy Appleton
How do I check product availability at the Appleton Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Appleton Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Appleton stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Appleton Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(2645 reviews)
Steven B
June 24, 2026
5 out of 5
CUSTOMER SERVICE DONE RIGHT!
A huge thank you to Jonah and Cody at Best Buy for going above and beyond to help us! They took the time to make sure we were able to pick up our item from another store and made the entire process smooth and stress-free.
What impressed us most was how genuinely they cared about helping us. They were professional, friendly, and treated us like valued customers every step of the way. Outstanding customer service like this is hard to find and truly appreciated.
Thank you Jonah and Cody, for making our experience such a positive one. Best Buy is fortunate to have employees like you!
Rebecca C
June 24, 2026
1 out of 5
Not a fan of them pushing a credit card on my boyfriend after he said no three times. Before they then proceeded to say it's easier to get a home delivery. Only for them to put the wrong address. Which was an old address on my boyfriend's Best Buy account... The worst part is, we had no clue it was wrong until the day of the delivery! Today! And yes, they confirmed the new address when they were doing the stupid credit card that they literally pushed until my boyfriend agreed. And they still got it wrong! I hope the one guy who waited on us and his manager, who, yes, also stepped in to force a credit card on us, could physically feel the glare I was giving them both. Very unprofessional and obnoxious. If someone says no to a card, back off. And double confirm the address!!! Because confirming once is clearly not enough for these guys! Now I have to hope that the delivery driver bringing our stuff will be accommodating enough to bring our stuff to the correct address. Which isn't that far from the old place... Hopefully it works out, because we needed what we ordered today...
Response from Best Buy
June 24, 2026
Hello,
Thank you for taking the time to leave a review. No one likes to be upsold once they say no, so we understand the frustration. If the purchaser is in need of assistance for the delivery or wants to formally document their review, please reach out to our team on social media. Please include Google Review 176789 in your message.
Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Bob R
June 20, 2026
5 out of 5
Turned in electronics for recycling. Charged me $29.99, but gave me a $30 gift card.
Samantha F
June 09, 2026
5 out of 5
Customer service is phenomenal