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Best Buy Brookfield Outlet
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Recent Reviews
3.7(125 reviews)
Dexter G
November 28, 2025
1 out of 5
They have sold me a broken TV. It was open box. They did not check or take it out of the box when I purchasing it. I trusted them but when I got home. the screen was broken right out of the box. I will returning it tomorrow morning.
Alejandro R
November 20, 2025
5 out of 5
Elias was very knowledgeable about any and all questions I had. Excellent place to find budget friendly electronics or appliances.
Yvonne D
November 16, 2025
1 out of 5
If I could put a 0 I would for a rating . I spent 2000 today was going to come back next week for a tv an two freezers . I’m sorry I will not be back due to the management telling me I’m the worst customer he ever had to my face . I came with my family and I have never dealt with a lazy manager before like today. Please train the manager customer service skills . I will say the sales girl we had was very nice and helpful .
g g
November 03, 2025
2 out of 5
Wife went to pick up a new monitor for me. They lied and said I wanted the warranty but forgot to pay for it. I did not. Now bedtbuy refuses to send me information on said warranty. It's a scam.
Response from Best Buy Outlet - Brookfield
November 03, 2025
Hello,
Thanks for sharing your feedback with us. We can understand having your wife be convinced to purchase a service plan when it wasn't wanted, and not being able to get the information about the plan, isn't ideal. We'd be happy to look into this with you further.
Please send a private message on one of our social media platforms, Facebook (https://bby.me/gaavvr), Twitter/X (https://bby.me/tq26nk), or Instagram (https://bby.me/jf4p1j), and refer to your "Google review #64026" in your message to us.