Spent over a hour trying to buy an iPad that they had in stock because the sales guy tried to get it onto my AT&T account which he wasn’t able to do. Bought it outright and was able to add it to my account myself within 10 minutes
Not the best buy in terms of prices. It is what it is.
Response from Best Buy
March 22, 2026
Thanks for sharing this review. We can understand wanting to get the best prices on your tech. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/6v28rL), Twitter/X (https://bby.me/hmmD9x), or Instagram (https://bby.me/APiTcc). Please include the Google Review reference number #133464 when reaching out.
Kaleb, this store’s supervisor, is well informative, very knowledgeable and so helpful! Best Buy has had such poor customer service in the last several years, but Kaleb changed that in a truly positive way and I’m very appreciative!
Add appointment for later in the afternoon they were able to squeeze me in answered all my questions very pleasant to work with I will definitely be going back and continue in my business with them..