header_logo

More to Explore

Frequently Asked Questions About Best Buy Brookfield

How do I check product availability at the Brookfield Best Buy?
How do I check my order status?
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brookfield stores’ holiday hours?

Recent Reviews

4.2
(2248 reviews)
Benjamin S
October 23, 2025
5 out of 5
I had my car stereo installed by Tyler. He was the nicest and most knowledgeable guy, i have an old car and its interior is reputably brittle. He took great car of it, kept everything in one piece (which is nearly impossible with the fragility of the plastic interior, faux wood paneling). He took his time and made it sure everything worked, that the presets delivered the best sound possible (car had old speakers i have not replaced), and that the new system didnt interfere with any of the climate controls (a common problem with my model car, 94 lesabre). He was so meticulous. I really love my car, its my "classic ride", my family car, I take so much pride in it. I put it in the right hands with Tyler. I cannot recommend him enough. Thanks dude! Youre off to great things in life.
Barry T
October 07, 2025
2 out of 5
Everything there was interesting to me. They have all of the devices that I would like to own. But between the very short and restrictive return policy and their exceptionally high prices, I can never bring myself to buy anything. I go because hope springs eternal.
Mike W
September 25, 2025
2 out of 5
Took 45 min. And 5 different employees To find what I came in for. The first 4 employees sent me to 4 different locations in the store. Meanwhile, multiple employees all over the store were in huddles discussing everything under the sun instead asking customer if they needed assistance. I eventually did get someone who knew exactly what I was asking for and took me directly to it. All I was looking for was a car wireless adapter for my phone for car play. The first 3 employees didn’t even know what I was talking about. I can’t speak for all locations. Best Buy, do better.
Response from Best Buy
September 25, 2025
Hi, Mike, Thank you for sharing your concerns with your in store experience and getting proper support for what you were looking for. I can certainly understand that getting the right expert to support you can be difficult. You can certainly always reach out to us on any of our social media profiles for support and to make a claim if you would like your experience investigated. Please reach out with Review 47670. Facebook (https://bby.me/xx1pro), Twitter/X (https://bby.me/etzlow), Instagram (https://bby.me/k581bv)
Sarah
September 19, 2025
5 out of 5
When I walked in I was greeted by staff and they were very helpful and knowledgeable as they always are each time I go to this location.

About Best Buy Brookfield

bestbuy.com