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Frequently Asked Questions About Best Buy Brookfield

How do I check product availability at the Brookfield Best Buy?
How do I check my order status?
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brookfield stores’ holiday hours?

Recent Reviews

4.2
(2201 reviews)
Michael W
May 24, 2025
1 out of 5
This store defrauds it's customers by enrolling them in the $50 Best Buy membership without telling them. Only shop here if there's no where else to go and double check your receipt right away. And to top it all off they refuse to give a refund, and their support line hung up on me twice.
Samantha P
May 20, 2025
1 out of 5
Manager in cell phones was going to show me some benefits about a new phone but forgot, handed me off to someone else not as knowledgeable or versed. I wasn't given a trade in value for the phone I had as well... on too of waiting nearly 15 to 20 minutes to get any help....
Valerie J
May 13, 2025
5 out of 5
The Best Buy!!!!!! Professional, Friendly, Great and Knowledgeable Customer Service!!!!! So fresh and So clean store!!!! Highly recommend!!!!!
Rob K
May 11, 2025
1 out of 5
Way too much to text but long story short.... Do not get your stereos and or speakers installed here.... Very rude,disrespectful and poor customer service.... I waited a month for my appointment only ro get a call from the installer the day b4 appointment and said he can't do it and come in to show him what I have.... I went in and was told my stuff was crap and he won't touch it.... Made me buy the most expensive wiring kit online not even through best buy and then made me wait a whole other month.... He was very disrespectful and had awful customer service.... Not to mention he was vaping while speaking to him.... I am very disappointed with my experience and wasn't offered anything

About Best Buy Brookfield

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