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Frequently Asked Questions About Best Buy Brookfield

How do I check product availability at the Brookfield Best Buy?
How do I check my order status?
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
I bought a gift that requires service/installation. When can I expect that to be scheduled?
What are Best Buy Brookfield stores’ holiday hours?

Recent Reviews

4.2
(2207 reviews)
Juana C
June 16, 2025
5 out of 5
Ian from the camera department is absolutely incredible! We went there a few months ago and he was very knowledgeable and enthusiastic about cameras. We got some recommendations and ended up purchasing a camera soon after.
Diane H
June 12, 2025
5 out of 5
Brad was very helpful and found us exactly what we wanted !!
Nelso L
June 11, 2025
1 out of 5
I’d give no stars if I could but seriously Hounding a customer as they walk in, but what was a bit over the top was being followed around like I was some sort of criminal followed by the young man at the door saying something over the walkie talkie system as I headed over to the camera section to verify I did the purchase the right item for on my online order.. unsure why I was asked for an ID when I went to the register to pick up my order well after I showed them my code through the app but I don’t plan on shopping at this location ever again
Ange B
June 01, 2025
1 out of 5
Geek Squad was awful. Got a new laptop, paid to have all of my files transfered and the computer set up. 24 hours later, picked it up and nothing was transferred. Spoke to customer service and was told to go back but they may not be able to recover anything at all!!!!! And, don't give refunds for work done, even if done improperly.

About Best Buy Brookfield

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