Frequently Asked Questions About Best Buy Brookfield
How do I check product availability at the Brookfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brookfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brookfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2178 reviews)
Richard A
March 25, 2025
5 out of 5
Helpful and friendly staff, and a wide variety of electronics to choose from.
Jon L
March 23, 2025
4 out of 5
Good service 👍
Kathryn
March 18, 2025
5 out of 5
I stopped in this location tonight to get some help with a laptop charging issue I have been having. I wanted to test the adapter I was buying before leaving the store. Elijah was working the register and he stepped up and provided excellent customer service. He helped me troubleshoot multiple adapters, was extremely easy to work with and answered all my questions. He is a great face for best buy and I would highly recommend him.
Leah B
March 17, 2025
5 out of 5
Very good helpful employees. They do not pressure and make you feel comfortable in the store. Always have a great selection of anything you might need. Great place to find phone stuff, electronics and appliances!