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Best Buy Brookfield
Services Offered
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Frequently Asked Questions About Best Buy Brookfield
How do I check product availability at the Brookfield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Brookfield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Brookfield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Brookfield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.2(2201 reviews)
Michael W
May 24, 2025
1 out of 5
This store defrauds it's customers by enrolling them in the $50 Best Buy membership without telling them. Only shop here if there's no where else to go and double check your receipt right away.
And to top it all off they refuse to give a refund, and their support line hung up on me twice.
Samantha P
May 20, 2025
1 out of 5
Manager in cell phones was going to show me some benefits about a new phone but forgot, handed me off to someone else not as knowledgeable or versed. I wasn't given a trade in value for the phone I had as well... on too of waiting nearly 15 to 20 minutes to get any help....
Valerie J
May 13, 2025
5 out of 5
The Best Buy!!!!!! Professional, Friendly, Great and Knowledgeable Customer Service!!!!! So fresh and So clean store!!!! Highly recommend!!!!!
Rob K
May 11, 2025
1 out of 5
Way too much to text but long story short.... Do not get your stereos and or speakers installed here.... Very rude,disrespectful and poor customer service.... I waited a month for my appointment only ro get a call from the installer the day b4 appointment and said he can't do it and come in to show him what I have.... I went in and was told my stuff was crap and he won't touch it.... Made me buy the most expensive wiring kit online not even through best buy and then made me wait a whole other month.... He was very disrespectful and had awful customer service.... Not to mention he was vaping while speaking to him.... I am very disappointed with my experience and wasn't offered anything