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Best Buy Delafield
Services Offered
Geek Squad Services
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Google Home Experience
Amazon Alexa Experience
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Frequently Asked Questions About Best Buy Delafield
How do I check product availability at the Delafield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Delafield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Delafield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1288 reviews)
Jiselle Q
May 15, 2026
5 out of 5
Order pick up was so fast and Suzy was super kind and helpful!!
Ginger R
May 12, 2026
5 out of 5
I am so sorry I
Penny O
May 10, 2026
1 out of 5
It is absolutely ridiculous that Best Buy no longer takes phone calls at their local stores with the exception of a centralized AI call center. This is the WORST customer service experience ever. It was NOT helpful or satisfactory. I did not get the answer I was seeking and will no longer be buying for our business from them. Do BETTER Best Buy.
Response from Best Buy
May 10, 2026
Hi Penny,
Thanks for sharing this review. We're concerned to hear you didn't get the help or service needed when calling us. If you'd like to share additional feedback with us or discuss this further, feel free to reach out to us via our social media channels on Facebook (https://bby.me/qooSne), Twitter/X (https://bby.me/3mXDFt), or Instagram (https://bby.me/L3Lzne). Please include the Google Review reference number #150965 when reaching out.
John S
April 15, 2026
5 out of 5
This store is very easy to get to, plenty of parking close to the store. I arrived around 12:30 p.m. and was immediately greeted the moment I walked in. The online order pickup area is right inside the front door to your left. I was in and out of the store in under 5 minutes. I noticed that at this time of day the store was almost completely empty of customers as I could see several staff members with nothing to do and noticed only a couple other customers in the store. I prefer this store over the one in Brookfield mainly because it is easier to get to and has more parking that is much closer to the store. As a reference I live about equal distance between both stores.