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Best Buy Delafield
Services Offered
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Frequently Asked Questions About Best Buy Delafield
How do I check product availability at the Delafield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Delafield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Delafield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1258 reviews)
Dick V
September 13, 2025
5 out of 5
I am a total member of Best Buy. This means I pay my annual fee and anything electronic gets fixed. The current problem was a phone that had Gremlins. Actually pop-ups. 4 weeks old and I couldn't get a text out. Without swiping my phone seven or eight times to clear the pop-ups. They didn't get it right the first time but they kept working until they did. The last person really knew what she was doing and my phone is back and it's working like it should. Did I mention it was brand new and Android.. if you get a new Android and the pop-up start definitely take it to the geek squad. My manufacturer Samsung through the Smart Tutor couldn't fix it. My provider couldn't fix it. Only Best Buy and the Geek Squad. Actually my provider suggested the Geek Squad. Their reputation is spreading and it should.
Michele J
September 03, 2025
5 out of 5
Helpfully staff
Amy S
September 02, 2025
5 out of 5
Great Labor Day sale. Geek Squad membership is ALWAYS worth it.
Nicholas D
September 02, 2025
1 out of 5
Best Buy, what happened?
I want to commend Aria, the store supervisor, for going above and beyond to help me—she was the only bright spot in a frustrating experience.
I bought a pricey laptop on August 23. The next day, Labor Day deals dropped the price by $400. I called on August 27 for a simple price match but was routed to a corporate call center. They confirmed the lower price, gave me a case number, and said the refund was processing. Seems easy enough after all, it was Best Buy's own advertised price reduction.
Nine days later, I realized I received an email (I use an alternate, less checked email account for my Best Buy account)—sent just 30 minutes after the original refund confirmation—saying they couldn’t process it and I had to go in-store. On September 2, I did just that. Aria worked hard to fix it, despite the hoops she had to jump through.
Best Buy used to shine with hands-on product access and same-day availability - that is really their main relevance in today's market. Now? The store feels neglected—outdated displays, clutter, tech issues, a chaotic checkout experience, and a clearly disjointed corporate refund process. Aria’s customer service was the only redeeming part.