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Best Buy Delafield
Services Offered
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Frequently Asked Questions About Best Buy Delafield
How do I check product availability at the Delafield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Delafield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Delafield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1262 reviews)
Nicholas S
November 01, 2025
1 out of 5
I pay for the best buy total repair. I brought my computer in for an overheating issue. As the individual was explaining the situation to me, i asked if he could help me find a suitable case that would be functional with the cooler and was intentionally hung up on. This type of entitlement is beyond rude, especially when you cant even call the store back.
When i tried reaching back out to the store, i was sent to the call center, then to geek squads call center. I then had them send me to a voicemail at the store and still have received no call back. (Over 24 hours ago)
I also worked with a live agent through the chat option in the app who promised a call back in less than two hours. Which also has not happened. Needless to say, im very disappointed with a service that I pay for and it seems like the only way to get a ahold of management is to write a complaint.
Response from Best Buy
November 01, 2025
Hi, Nicholas,
Thank you for being a My Best Buy Total Member. This membership has many perks, including a dedicated phone line when calling from the number attached to your account. Hearing what you've experienced is concerning to us and we'd like to look into it further. To do so, please send a private message to our social media platforms on Facebook and Instagram or @bestbuysupport on X. When doing so, please state that you are responding to Google Review 63300.
Michael B
October 30, 2025
1 out of 5
In store service was great. Our item was scheduled for delivery and we were given anytime between 7a.m. and 7 p.m. We called around 10 a.m.to see if they could narrow down the time. We found out our item wasn't even on a truck as scheduled and said a manager would call us. After several hours no call so we called back several times only to find out the item wouldn't be delivered till the following week. No explanation but offered 10% of the price in a gift certificate to spend in the store. This is appreciated but letting us know the delivery was being put off before we had to call day of would have been appreciated too.
Kelly M
October 29, 2025
5 out of 5
Jason in computer area super helpful, knowledgeable... very easy to buy computer
Astonishing H
October 28, 2025
4 out of 5
They have the common electronic needs. Laptop, printer, earbuds, etc. they do not have the unusual things like a video editor that is NOT a subscription. They really shine with the Geek squad help desk. Not super fast, but very thorough!