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Frequently Asked Questions About Best Buy Delafield
How do I check product availability at the Delafield Best Buy?
BestBuy.com will have the latest product availability information. Check back frequently, as product availability may change. Statuses such as Sold Out or Check Stores may update throughout the season. Products displayed as Sold Out, In Store Only, or Check Stores cannot be ordered by phone. Call Center agents are not able to provide guidance on inventory levels.
How do I check my order status?
Visit the Order Status page and enter the order number (from your order confirmation email), plus the last name and phone number you used to place the order. If you have an account, you can also access your orders from your Account overview after you sign in.
My local Delafield Best Buy store and BestBuy.com ran out of the item I want. Is there another way to get it?
Inventory is constantly updated in stores and on BestBuy.com, especially during the holiday season. Make sure to check back early, and often, in case of a restock.
I bought a gift that requires service/installation. When can I expect that to be scheduled?
We’ll always try our best to accommodate your needs when scheduling a service appointment and would be happy to reserve the most convenient, available appointment slot for you, but for time-sensitive services/installations we recommend that you schedule as far in advance as possible. For vehicle installations, you can view, schedule, check, change or reschedule appointments by visiting Geek Squad® Autotech Reservations. Please keep in mind that demand for appointments around the holidays is so high that appointment slots typically fill up quickly.
What are Best Buy Delafield stores’ holiday hours?
To accommodate your schedule during the holiday rush, many Best Buy stores will be open for extended holiday hours. Some stores may have different hours where required by local ordinances or landlord regulations. Mall-based Best Buy store hours may vary based on mall hours. For the most up-to-date hours, please review store hours on the Delafield Best Buy store web page located above. BestBuy.com is open 24 hours a day, 7 days a week, 365 days a year and offers free around-the-clock chat support.
Recent Reviews
4.0(1304 reviews)
Miss M
September 29, 2026
1 out of 5
I placed an order for a new laptop to be delivered, and it kept saying 'arriving today' - they kept jerking me around, so I decided to try and opt for pickup; then came the crickets. Best Buy offered NO help, NOT EVEN A TRACKING NUMBER, and not even a full refund after I waited days for my laptop and ultimately canceled my order. We will NEVER be shopping there again. Beyond disgusted and disappointed by the way they operate.
Response from Best Buy
September 29, 2026
Good Afternoon, Morgan,
We definitely understand how you are feeling after your order was unexpectedly delayed, and not receiving the support you needed. We would be happy to learn more about these concerns. Please send our team a private message on social media that includes your Google review case ID: #228094.
- Facebook (https://bby.me/VnrpYr)
- Twitter/X (https://bby.me/2k8bvH)
- Instagram (https://bby.me/F0KAVP)
Debbie C
September 29, 2026
1 out of 5
We purchased a tv and sound system they came to install but due to contractors they were unable to get to space so they left in garage and rescheduled to install 19 days later. I called to see if I was on the schedule and I wasn’t so I don’t know who the lady I talked to who set up the new time and it’s impossible to talk to anyone we are about to return it all and go to another store where we can get service if they don’t call within a day to get this straightened out.
Response from Best Buy
September 29, 2026
Greetings Debbie,
Thank you for taking the time to leave a review. We want your delivery and installation experience to be excellent every time. We would love to get more information so that we can address the issue with the TV mounting to see what options we might have available. The best way to reach us is via social media. Our team would be happy to assist you on any of the following platforms:
Facebook: @BestBuy
Instagram: @BestBuy
Twitter/X: @BestBuySupport
Please mention the phrase “Google Review, #227998” when reaching out on social media.
Michele M
September 18, 2026
5 out of 5
Great service!
Scott B
August 30, 2026
5 out of 5
Wife needed a new computer. We let the salesperson know what we were looking for and how much we were willing to spend and he took it from there. Very informative and tried to get us every possible deal that was available. Happy with what we purchased.